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Forums Hotel loyalty schemes Hilton Honors Hilton London Tower Bridge – Automated SMS bot telephone number

  • 86 posts

    The Hilton London Tower Bridge has automated guest relations software that sends you text messages during your stay.

    Does anyone with a recent stay know what telephone number they use? Specifically, is it 07937 946805?

    I’ve asked the hotel, and they don’t know!

    I am asking because I was charged for replying to a text on that number last Sunday morning, and the only text I remember sending was to the Hilton (since deleted).

    It’s chargeable apparently because, despite looking like a regular UK mobile number, it’s actually provided by Jersey Telecom, and therefore not covered by EE’s inclusive allowance.

    16 posts

    Hiya
    I stayed last weekend and yes that is the number against the texts I received.

    86 posts

    Thanks for confirming.

    Very bad of the property to be using a non-UK number that looks like one and then invite you to interact with it.

    • This reply was modified 55 years, 4 months ago by .
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