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I’m planning a trip in September where I have several hotels.com bookings. I used hotels.com because of my Gold status giving more competitive rates but also for the VIP benefits such as free drinks and possible room upgrades. This was my first time using Hotels.com and my Gold status was thanks to a status match with my AVIS Presidential status, not collecting 30 stamps. My question is, will I be status matched to OneKey Gold or will my lack of stamps revert my status, so I lose the additional benefits?
Good question, don’t know unfortunately.
I don’t recall any location ever recognising my hotels.com Gold status anyway. It sometimes helped with customer services but that was about it.
You probably know this already but I’ve just gone from Hotels.com Gold to OneKey Silver. Although, given I don’t expect to use the service in future, I’m not too bothered.
Interestingly I’ve dropped to Silver in March, but I got upgraded to Gold now though it doesn’t mean much as the top tier is now Platinum. I’m also not bothered as won’t be using them anymore.
@meta @Cybernaut can I ask where you will be going instead of hotels.com? Since I have found them to be reliable TCB payers, that plus the one key reward credit still looks ok, just not what it was. Unfortunately.
Negotiating directly with hotels unless the discount is so significant that I know the hotel won’t match it.
Surprisingly my transfer to OneKey is correct, 9 nights into £112 of credit. That will be one more booking through Hotels.com and that will be it.
Has anyone been able to to use their credit for flights on Expedia? My understanding was your credit had to more than cover the flight cost but I don’t get the option of using my credit when doing this (have also tried the flight being more than the credit which didn’t work either).
Morning all, just joined, not exactly a newbie to forums overall, just this one.
And I’m kicking myself that I’ve not paid enough attention to this change, and just how rubbish it is. For example, I’m earning £400 less for a booking in December than I would have previously. But hey, I’m platinum, so that should keep me happy eh…?
Ok, that’s out my system, but I do have a practical question re using up my existing Onekey cash. If I make a booking through TopCashBack or Quidco, partially using my Onekey cash, will cashback still track on the balance that I pay in cash? Or do the cashback sites see this as using a non-approved voucher code?
If the latter, then there is a value net-off here to consider, and logically I’d be be better saving the Onekey cash for a booking that doesn’t cost any more than my balance there…
Morning all, just joined, not exactly a newbie to forums overall, just this one.
And I’m kicking myself that I’ve not paid enough attention to this change, and just how rubbish it is. For example, I’m earning £400 less for a booking in December than I would have previously. But hey, I’m platinum, so that should keep me happy eh…?
Ok, that’s out my system, but I do have a practical question re using up my existing Onekey cash. If I make a booking through TopCashBack or Quidco, partially using my Onekey cash, will cashback still track on the balance that I pay in cash? Or do the cashback sites see this as using a non-approved voucher code?
If the latter, then there is a value net-off here to consider, and logically I’d be be better saving the Onekey cash for a booking that doesn’t cost any more than my balance there…
That’s a good question I’d also like to know the answer to. From my experience this varies massively from retailer to retailer – some seem super well plugged into the c*shback sites’ ecosystem and would pick up on this and others are really not. I’d imagine Expedia and Co. would be the former? But then your credit isn’t really a voucher code, technically?
I’d agree that a credit isn’t a voucher code, but I remember cashback being declined on BA during Covid, because I was using evouchers from prior cancellations to part-pay. They were also basically credits, whatever naming convention BA chose to use.
Some might see it as semantics, but if I’m making a £5k hotel booking using £500 of Onekey cash, I could actually work out being worse off, especially when the cashback sites are doing their occasional 15% or even 20% deals.
I would guess that using one key cash negates any cash back options from TCB and the like. Only a guess mind but I am a cynical old fart and the toast always lands butter side down.
I would guess that using one key cash negates any cash back options from TCB and the like. Only a guess mind but I am a cynical old fart and the toast always lands butter side down.
I’ve used my OneKey cash for an upcoming booking in December. Used it via Expedia to get 10% cashback on Amex Plat (Amex Offer), which has been credited, and it has tracked fine on TCB…
We shall see next year if it pays out on TCB.
You get cash back on hotels.com transactions using a voucher on the full amount minus tax, not just co-pay amount. They used to have different % of earnings for those getting stamps, but in the last two years they moved to a different model (booking in the current month earns less than for later). Also to bear in mind that no cashback for pay at property option.
My account has just migrated to OneKey today, and it hasn’t worked correctly. I had a free night worth £100 and two stamps, 10% of the value of which was £25. Only the £100 is showing in my OneKey balance. Tried to explain on chat but not a fun process!
My account has just migrated to OneKey today, and it hasn’t worked correctly. I had a free night worth £100 and two stamps, 10% of the value of which was £25. Only the £100 is showing in my OneKey balance. Tried to explain on chat but not a fun process!
Mine went across today as well. Missing a stay from May which was prepaid in Jan, wierdly when I logged into my account there was a message saying that booking had been “updated” and it never showed in my nights for the year. (and it’s the only one of 6 that hasn’t progressed to confirmed on TCB).
Went on chat, guy understood and passed it to a specialist team who apparently will respond within 72 hours, so maybe try chat again and see if you get someone more sensible?
My account was migrated today. Lost my Gold status (which I got matching to Avis Presidents club) and am now silver in OneKey. Have emailed to complain.
Anyone else have their status reinstated after being incorrectly migrated?
My account got transferred today to one key. When does the one key cash expire ?
OneKey Cash doesn’t expire if you have account activity at least once every 18 months.
My account was migrated today. Lost my Gold status (which I got matching to Avis Presidents club) and am now silver in OneKey. Have emailed to complain.
Anyone else have their status reinstated after being incorrectly migrated?
Who says it’s incorrect? I was Gold in hotels.com and I’ve been moved to OneKey blue, but haven’t read anything about maintaining status.
I’ll likely send an enquiry email anyway, but just another reason to look elsewhere.
Do you know if it’s 18 months from today when my account switched. Or is it 18 months from my last hotels.com stay ?
My account was migrated today. Lost my Gold status (which I got matching to Avis Presidents club) and am now silver in OneKey. Have emailed to complain.
Anyone else have their status reinstated after being incorrectly migrated?
Who says it’s incorrect? I was Gold in hotels.com and I’ve been moved to OneKey blue, but haven’t read anything about maintaining status.
I’ll likely send an enquiry email anyway, but just another reason to look elsewhere.
I was Gold and am now Platinum in One Key.
Just used up all my credit so may be my last Hotels.com booking.I had a stay completed a couple of days before my transfer today, but unsurprisingly it didn’t transfer as old-style credits. I guess they did a snapshot for a transfer a few days ago. Still, it’s more cash than I expected and I am gold, whatever that means in reality.
Does Expedia ever have decent Avios rates in the BA portal? Like many I am wondering if I’ll ever use hotels.com again once I’ve spent the credit.
For some reason I’m struggling to quote, but just to a point above, I have definitely had cashback (both TCB and Quidco) from ‘pay at property’ bookings.
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