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Forums Frequent flyer programs British Airways Club Household account problems on new website

  • 43 posts

    Since the rebrand to BA club I can’t seem to access anything to do with household account. When logging in I can see both my personal balance and household balance, but when I click manage household account (I’m the head of household), the only option is get is to create a new household account, no access at all to existing one. Has anyone else had this problem and managed to fix it?
    TIA

    288 posts

    I can’t access manage my account , see transactions, see saved credit card etc. So looks like you are not alone

    11,325 posts

    Earlier this morning I found I could do stuff when logging in on Chrome rather than another browser (including logging on!)

    288 posts

    Tried both chrome and MS edge no account information on both

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