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Hi all, I don’t have status and I tried to use a reward voucher today for an upgrade E-PE, the reward seat checker points difference was 76k points and confirmed on the booking site, I expected to use the voucher + 1k points. I was told however that the points difference on “their” system was 120k points. I spoke to two agents and both said the same thing “dynamic pricing”. Does the reward seat checker and booking site not show the dynamic points cost when using a voucher upgrade? Thx.
What was the time lag between you checking the price and the phone agent checking the price? It has been reported on here that prices appear to change within minutes, nevermind hours. I have to assume cock up rather than conspiracy on Virgin’s part as this extreme lack of certainty is going to kill their scheme.
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