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  • 287 posts

    To be honest, I’m flying this Friday and was more concerned with the “Elite Plus” status not being on my boarding pass and having to argue my way through Priority Check in & Boarding, Fast Track and Lounge Access!
    Wouldn’t have been the end of the world, I have a lot of that through other means, but still…

    Should be interesting on Friday, will report how it goes.

    Every day’s a school day 🙂

    287 posts

    Just for info, from Skyteam website, these are the listed benefits when Asante Gold and flying KLM:

    Extra baggage allowance
    Priority check-in and bag drop
    Preferred seating *Free Seat Selection in Economy (during reservation and check-in)
    Priority boarding
    Priority airport standby
    Priority waitlist
    Lounge access
    SkyPriority recognition
    Priority transfer desk
    Priority baggage delivery
    Guaranteed reservations
    Priority security and immigration

    287 posts

    @bungalow
    What an adventure, makes RJ seem like a walk in the park. So either there is a lag when switching out loyalty schemes or one must complete a full profile? Guess we need to wait for someone else to get into this particular pickle & airline combo to know for certain which of the two it was.

    Contacted KLM CS – 3 times, 3 days. Gotta say the feedback that they won’t change Flying Blue status couldn’t be further from the truth, extremely helpful and never mentioned once it would be an issue to switch to Asante – 3 different CS agents.

    This is good to hear though! Never had any luck on the odd occasion it happened to me.

    To compound matters even further, I just got an email from Kenya Airlines:

    ———————————
    Dear ******,

    Thank you for contacting Kenya Airways and the Asante Rewards Program.
    Kindly note that the Asante number has now been added to all the bookings.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to us.

    Thank you for choosing to fly Kenya Airways.
    ———————————

    So now there are THREE possible reasons for the fix 🙂

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