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This has popped up before but I wanted to see if anyone has managed to link a new IB account which has more digits than the older IB accounts like mine. Mine has 8 digits and I’ve had my account 10 years. A friend of mine joined IB plus in January but his account has more digits which when trying to link from his Amex account it just throws him out saying its too many digits basically. Any help would be appreciated.
This has popped up before but I wanted to see if anyone has managed to link a new IB account which has more digits than the older IB accounts like mine. Mine has 8 digits and I’ve had my account 10 years. A friend of mine joined IB plus in January but his account has more digits which when trying to link from his Amex account it just throws him out saying its too many digits basically. Any help would be appreciated.
Did they try the “Chat’ ?
This has popped up before but I wanted to see if anyone has managed to link a new IB account which has more digits than the older IB accounts like mine. Mine has 8 digits and I’ve had my account 10 years. A friend of mine joined IB plus in January but his account has more digits which when trying to link from his Amex account it just throws him out saying its too many digits basically. Any help would be appreciated.
Did they try the “Chat’ ?
Not sure – I’ll ask.
This has popped up before but I wanted to see if anyone has managed to link a new IB account which has more digits than the older IB accounts like mine. Mine has 8 digits and I’ve had my account 10 years. A friend of mine joined IB plus in January but his account has more digits which when trying to link from his Amex account it just throws him out saying its too many digits basically. Any help would be appreciated.
Did they try the “Chat’ ?
Yes he tried the “Chat’ over the weekend with no answers but they are waiting for the systems to be updated and was also told to contact IB Plus which he did but they said It’s an Amex problem. It’s a pain.
Not sure – I’ll ask.I’m still trying to find a solution for this after several months… looking forward to seeing the answers and solution.. 🙂
Have been in same boat for most of the year and can’t find a way around it. I couldn’t buy points at 50% discount in recent promotion as you have to have earned or transferred at least one point in the past and I can’t do that as I have a 9 digit membership number. They’re in no rush to fix this issue either.
I would like to know if the issue is down to Amex or IB plus? Or Both..
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