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Forums Frequent flyer programs British Airways Club Making a booking with FTV issued in different names

  • 73 posts

    I have a 241 expiring Jul 22 in my name and my wife has one expiring Dec 22 in her name.

    I’m planning to do 2x dummy bookings to extend these both to Sep 23. As we are a family of four I will add my youngest sone as my named companion and name my older son with my wife’s 241 booking.

    When it comes to re-booking flights over the phone – does anyone know if will I be able to make use of BOTH FTVs in one call? or will my wife have to ring up separately to book the FTV registered in her name?

    • This topic was modified 55 years, 4 months ago by .
    11,372 posts

    As long as you’re all in a HHA and you have set up the relevant authorisation with BA, you should be able to book using both vouchers. I’ve not done a FTV booking yet but I’ve called to add a return to a trip we’ve booked using my OH’s 241.

    HfP Staff
    2,768 posts

    Yes, you need to go to ba.com, logged in as your wife, and set yourself up as an authorised user on her account.

    I used this last week. Had flights booked off both accounts, to use 241s from each of us, and as I was an authorised user on my wife’s account I was allowed to cancel both.

    192 posts

    Yes. Just be prepared for hours of interrogation on security questions and using correct credit cards (must be Voucher owner’s Amex credit card for each separate booking) and ask to link so you are more likely to have seats allocated together

    11,372 posts

    They don’t know your Amex number so you can actually give any card details. As mentioned numerous times on here, there’s not really any such thing as linking bookings, but in this case you should be able to make one single booking with the 2 vouchers unless the agent is completely ignorant of the process (which I admit is a possibility!)

    72 posts

    They don’t know your Amex number so you can actually give any card details. As mentioned numerous times on here, there’s not really any such thing as linking bookings, but in this case you should be able to make one single booking with the 2 vouchers unless the agent is completely ignorant of the process (which I admit is a possibility!)

    I had one of those numpties on Friday. I spent 2 hours to get through and book two FTV vouchers because the first numpty clearly didn’t know what he was doing and the phone cut off at 55mins, just as I was mentioning can we book the same seats with another FTV in my wife’s name!

    Rang back and made the second booking with a very helpful lady and she held the seats and said they would do the return booking once seats are released and we call back. The other one has made more work for themselves and took payment and avios for a one way flight!

    They really need to get there act together with the call centre, hearing so many issues on here.

    192 posts

    Has to be separate bookings. I have done this perhaps 10-15 times in 15 years. Happy to hear if someone else has actually had all on one booking but they have to be from same account to get that feature. As for the credit card, it must be in the name of the voucher owner. BA know if it’s not and know if it’s not an Amex. You may get lucky but I have tried (to trigger a points bonus that was only on one of the family cards) and always failed to get through the checks.

    192 posts

    Has to be separate bookings. I have done this perhaps 10-15 times in 15 years. Happy to hear if someone else has actually had all on one booking but they have to be from same account to get that feature. As for the credit card, it must be in the name of the voucher owner. BA know if it’s not and know if it’s not an Amex. You may get lucky but I have tried (to trigger a points bonus that was only on one of the family cards) and always failed to get through the checks.

    Apologies. This is for 241 vouchers not FTV. Perhaps 2xFTV with 241s embedded will get past the checkpoints. Anyone actually succeeded?

    11,372 posts

    @truthbetold – BA categorically don’t know which Amex you are using, either online or over the phone. I’ve made 241 bookings numerous times via both methods using different card from the one which earned the voucher. Amex don’t do name verification, so it doesn’t matter if a different name is entered from the one on the card. Many other HFP readers can confirm this.

    312 posts

    @truthbetold – BA categorically don’t know which Amex you are using, either online or over the phone. I’ve made 241 bookings numerous times via both methods using different card from the one which earned the voucher. Amex don’t do name verification, so it doesn’t matter if a different name is entered from the one on the card. Many other HFP readers can confirm this.

    This is indeed the case. For avoidance of doubt from CS, save the preferred card as default on your & OH’s BAEC accounts (card can be different name to BAEC account holder) before you call. Then All they ask you is the 4 digit security code. Did this recently with two 2-4-1 vouchers from separate accounts as well as cash bookings.

    • This reply was modified 55 years, 4 months ago by .
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