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Forums Payment cards American Express New IHG Offer Question

  • 7 posts

    Just noticed I have an IHG offer on my Gold card (£75 off £300).

    However, it’s listed as “in store” only – I was hoping to book online.

    Does anyone know if it’s possible to pay over the phone and get the credit? Or pay/book via a different more local IHG property?

    818 posts

    Booking online is fine. The IHG hotels charge you when you directly.

    7 posts

    Booking online is fine. The IHG hotels charge you when you directly.

    Why would booking online be fine when it says “in store” only? Or am I missing something?

    352 posts

    Because you pay ‘in store’ – ie at the hotel.

    995 posts

    Booking online is fine. The IHG hotels charge you when you directly.

    Why would booking online be fine when it says “in store” only? Or am I missing something?

    Book online, pay at hotel.

    1,494 posts

    Booking online simply sends your CC number to the hotel’s computer. The hotel then processes the payment at the hotel when they feel like it.

    At some IHG hotels, when the front desk is quiet, you can see staff manually typing in card numbers into the card machine.

    I did notice this slightly odd clause in the offer terms though: “Offer includes payments made at the hotel on a hotel provided tablet”.

    7 posts

    I see – the problem is I’m not staying there until next October. Offer expires in January I think so probably won’t be any good if they process the payment after that.

    30 posts

    Urgh I hope this shows up for me as I have 2 trips to different IHG properties in the next month.

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