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  • 605 posts

    I always think those email scammers are a bit thick though because a lot of them come from what look like someone’s personal email address. And often misspelled. And/or the logo doesn’t look quite right.
    I just ignore anything I’m unsure about anyway!

    To paraphrase (oft attributed to Lincoln) – you only have to convince some of the people…

    Send 1m emails. Get a 0.001% response – result!! I can send you an email from any account – potus@whitehouse.com – but your SPAM filter will detect it; so better create potus.com domain (available!) and send legitimate mail from there. (Trump@potus.com) – I hope you delete that one too 😏

    2FA is your friend. Not perfect – but better than 1FA

    299 posts

    Yes They can be very convincing.

    The simple rule is treat all unsolicited emails or texts like cold calls never where they proport to be from , just say no, or for emails texts , delete straight away.

    If you’ve been conned 2FA doesn’t help a push fraud.

    The banks spend £100s of millions on fraud compensation, why they don’t spend at least 10% of that amount on anti-fraud education.

    299 posts

    Back to the point of this thread, having your banking app, your National insurance, your driving licence, your passport, all on one easily stolen device is asking for trouble.

    605 posts

    Back to the point of this thread, having your banking app, your National insurance, your driving licence, your passport, all on one easily stolen device is asking for trouble.

    And all secured and encrypted. All of those things I share with many organisations, some of whom have been hacked.

    Most of those things now have 2FA or additional security (biometrics for a passport, chip for a bank card, fingerprint for a phone).

    1,625 posts

    And all secured and encrypted.

    … until it isn’t. I hear that phone snatchers in London are trying to keep the phone on, unlocked, and in airplane mode (to prevent a remote lock/wipe) before they sell it on. I don’t know what they hope to do with an unlocked but offline phone but I now have an Apple automation on my phone to lock the phone as soon as airplane is enabled.

    Having said that I do trust Apple with my bank details and cards and various other very important things on my phone, and I do trust their biometrics for unlock. It’s a huge upgrade in security terms versus carrying various physical things in a wallet.

    122 posts

    I also bought one of those security chains that are fixed to the protective case which I use when out and about.

    605 posts

    I hear that phone snatchers in London are trying to keep the phone on, unlocked, and in airplane mode (to prevent a remote lock/wipe) before they sell it on. I don’t know what they hope to do with an unlocked but offline phone but I now have an Apple automation on my phone to lock the phone as soon as airplane is enabled.

    Keeping it on/unlocked allows them to steal data (but usually not access much as you would have 2FA – fingerprint, camera, etc. to unlock anything sensitive). Airplane mode restricts the phone from being tracked as it is offline.

    Since phones that are reported stolen will be blacklisted from UK (and I think EU) networks, they are largely sent to Africa for re-sale where there is no blacklisting.

    213 posts

    Yes They can be very convincing.

    The simple rule is treat all unsolicited emails or texts like cold calls never where they proport to be from , just say no, or for emails texts , delete straight away.

    If you’ve been conned 2FA doesn’t help a push fraud.

    The banks spend £100s of millions on fraud compensation, why they don’t spend at least 10% of that amount on anti-fraud education.

    They spend hundreds of millions on compensation because the regulator sides with customers who don’t think banks do enough despite the plethora of fraud warnings every time you try and send a payment.

    2,130 posts

    They spend hundreds of millions on compensation because the regulator sides with customers who don’t think banks do enough despite the plethora of fraud warnings every time you try and send a payment.

    Some banks really don’t help themselves. Despite the constant warnings about not giving SMS codes to telephone callers (and even pages on their website saying customers should never do this, Barclays procedure is to force a customer to do exactly that.

    I’ve had a series of calls recently where to pass security the person who called me (preceded by an easily faked “This is a call from Barclays” recorded message, toid me to read back the 6 digit code that they’d just sent to my phone.

    Utterly ludicrous

    299 posts

    They spend hundreds of millions on compensation because the regulator sides with customers who don’t think banks do enough despite the plethora of fraud warnings every time you try and send a payment.

    Some banks really don’t help themselves. Despite the constant warnings about not giving SMS codes to telephone callers (and even pages on their website saying customers should never do this, Barclays procedure is to force a customer to do exactly that.

    I’ve had a series of calls recently where to pass security the person who called me (preceded by an easily faked “This is a call from Barclays” recorded message, toid me to read back the 6 digit code that they’d just sent to my phone.

    Utterly ludicrous

    You just refuse, tell them you are going to ring bank back on another phone on the official number not one they give you.They understand, they will tell who to ask for , normally generic like fraud office.

    I agree they should just ring you and ask you to ring bank on normal number, never give details to anyone who calls you , you call them

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