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Anyone can advice me on how to cancel a award booking online with Avios for partner flights? When I click cancel booking on Manage my Booking page it asked me to fill a form to apply for a voucher.
However after filling the form, I only get a email telling me the booking is not eligible for a voucher and booking was not cancelled.
Thanks!You don’t say who the partner airline is but I think you’ll need to call BA – this is definitely the case with AA award bookings anyway.
Alternatively, what’s happened is that your travel date is beyond the BWC period, which also means you’ll have to call (or try Twitter).
It’s with Finnair. I was hoping there’s an option to cancel online as it was possible previously. Is calling to cancel the only option?
Are the fees refunded to original payment or as FTV?- This reply was modified 55 years, 4 months ago by .
If you’re getting the message that your flight isn’t eligible for a voucher, your options are calling or trying Twitter.
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