Maximise your Avios, air miles and hotel points

Forums Other London life Pizza Express Club is changing

  • 349 posts

    Something that I’ve always thought isn’t talked about much here is the Pizza Express Club.

    Anyway, rather like BA, they’re moving the goalposts. Pitched as a ‘refresh’ ‘in line with customer feedback’. Clearly they hold BA strategy in high regard.

    As Gold, free water seems to have been culled.

    I’ll leave it for others to analyse or feedback in more detail.

    The prices seems to have been hiked massively over the last few years, being Gold had taken the edge off things.

    957 posts

    It’s not as bad as I feared. Remember you can use Tastecard there again. Plus the £7 any day pizzas from O2 Priority (which don’t mix with any other offers).

    349 posts

    It’s not as bad as I feared. Remember you can use Tastecard there again. Plus the £7 any day pizzas from O2 Priority (which don’t mix with any other offers).

    Can TasteCard be used together with the ‘Club’?

    957 posts

    Can TasteCard be used together with the ‘Club’?

    You can’t redeem free stuff, but the transactions still give you a pizza stamp. Same with O2.

    1,422 posts

    I dined last night. £35 bill reduced £20 to £15 with Gold benefits. I mused that something was bound to change for the worse.

    It looks like it’s now free hot drink OR free cold drink. Not both. And thus a change from free hot drink or dolcetti.

    But the FAQs were insufficient.

    HfP Staff
    2,770 posts

    It doesn’t seem too bad (says a Gold).

    I never used the free coffee because I’m only ever there with the kids and obviously they don’t want to sit around whilst I drink one.

    Getting to swap the free dough balls for a dough balls OR a side is decent, because you always get a free dough balls with every meal as long as you fill out the questionnaire they send.

    I agree it was getting silly though. I took my son in my birthday month (so I got a free pizza) and it came to £20 for two when I knocked off two free dough balls, 1 free soft drink and 1 free pizza.

    Even better, I dropped from Gold to Silver during my birthday month and the ‘free pizza for your birthday’ benefit reset – so I got another one!

    323 posts

    Was this announced in an email? When do the changes take effect? Benefits look the same in the app at present

    607 posts

    Email yesterday. Effective from 28th April. A bit sneaky that the app and website still have the old info which could annoy any new signups. The T’s and C’s seem to have been updated though

    https://email.pizzaexpress.com/imgproxy/cont/2042585043/content-store-element6182776882699542737.html?dmc_gid=2200411189&dmc_uid=22357860130&dmc_ch=email&dmc_mid=2203180647

    957 posts

    Not to advertise it too much, but have people properly read the T&Cs for the Gold BD reward, which remains unchanged? 🙂

    The staff are always surprised when it works!

    515 posts

    Not to advertise it too much, but have people properly read the T&Cs for the Gold BD reward, which remains unchanged? 🙂

    The staff are always surprised when it works!

    Any hints – I can’t see anything surprising in there?

    On a different topic, it looks like in the new scheme you can choose other varieties of dough ball, not just the plain ones – that’s an improvement.

    957 posts

    Any hints – I can’t see anything surprising in there?

    “On your birthday month:

    • One choice of a free Classic or Romana pizza (excludes Large Classic) or a free bottle of wine or prosecco”

    Interestingly it used to say “any” bottle of wine or prosecco – I do hope that is still the case!

    515 posts

    Any hints – I can’t see anything surprising in there?

    “On your birthday month:

    • One choice of a free Classic or Romana pizza (excludes Large Classic) or a free bottle of wine or prosecco”

    Interestingly it used to say “any” bottle of wine or prosecco – I do hope that is still the case!

    Nice!

    607 posts

    2. Your Reward gives you one of the below options for free when you spend £10 or more. Choose from: • any Classic, Leggera or Romana pizza*, excluding Duo Romana, Calabrese and Large Classic pizza
    • any bottle of Prosecco or Wine**
    • 4 x 330ml Peroni bottles (incl. Peroni 0.0 and Gluten-free Peroni) **
    • 4 x soft drinks from the Soft Drink section on our Menu***

    The asterisks are just the usual “can’t serve under 18’s” etc

    22 posts

    I’ve been stockpiling the QR codes from the supermarket pizzas, as they used to have flash periods where they were worth triple when entering them into the app. Sadly I haven’t seen this come up in a long time now.

    736 posts

    I never used the free coffee because I’m only ever there with the kids and obviously they don’t want to sit around whilst I drink one.

    Don’t understand this. Why wouldn’t they also be drinking coffee?

    300 posts

    I never used the free coffee because I’m only ever there with the kids and obviously they don’t want to sit around whilst I drink one.

    Don’t understand this. Why wouldn’t they also be drinking coffee?

    I believe young people only drink smoothies or bubble tea nowadays..

    1 post

    So for Gold the most worthwhile benefit a free Dolcetti has been removed and essentially replaced with a free dip! Water has gone and the ability to have a soft drink plus a hot drink also gone. Prices have increased substantially but Gold made us visit more, no longer!

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.