Qatar /MCOL

[terry1968]

Good Morning
Qatar cancelled my flight back in October. It was booked via Ebookers. Qatar took the money but won’t speak to me about a refund , telling me to go back to Ebookers. Section 75 no good as third party transaction and chargeback no use as more than 520 days have elapsed since I purchased the original ticket .
My question is , Can I MCOL Qatar if they don’t have a UK address ?

[points_worrier]

You can MCOL both Qatar and Ebookers (include both). Qatar have a UK office, and you can put this on the MCOL form, as long as the flight originated from the UK. They will not ignore any judgement – you could impound planes on the tarmac etc if you have a debt owed to you.

But I would not use this though – I would go through chargeback, then ABTA/ATOL before this.

[meta]

You can do s75 claims even if there was a third party involved just need to phrase it that Ebookers sold you an invalid ticket/document (same as damaged goods). I did this successfully two times with Expedia/TAP and Croatia Airlines.

[terry1968]

Thanks for the advice both
After 6 months of Expedia telling me that Qatar were responsible for the refund , Expedia contacted me to say that my credit card had expired and if i contact them with a valid card i can have my money back ! Refund in progress!

[points_worrier]

Perfect. Best outcome for all concerned.

[Lady London]

I am so glad you got that solved. There’s what’s right and what the law might say, but it’s always more helpful to just get it done any way you can.