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Forums Frequent flyer programs British Airways Club Reward Flight Finder – lost support button

  • 30 posts

    I decided to give the Reward Flight Finder Gold a go for a year – I find I can’t even sign into the account and keep getting ‘invalid password or email”. I did the ‘forgot my password’ and reset it, still doesn’t work.
    I tried the FAQ on ‘How to contact RFF’ and it said to click on the contact button at the bottom of the page….but I can’t find one.
    Am I just blind or stupid or both? Any ideas of where the button is exactly?
    I’m beginning to wish I had stayed with Seat Spy 🙁

    313 posts

    Posted a reply but it’s gone into spam world (I think) – there is a zendesk link you can use to put in a “new request” – it appears as a link on the article that you have referenced above 🙂

    Maybe my original post will appear later 🤔🤷🏼‍♂️

    313 posts
    313 posts

    I’ve looked and the article (for me) says:

    If you can’t find the answer to your question within our FAQ you can contact us by submitting a support form.

    The “support form” text is a link that takes you to this page here:

    https://rewardflightfinder.zendesk.com/hc/en-gb/requests/new

    Hope that helps

    (PS – not used RFF for ages. Love how their website still claims they were featured on HFP, given what the last article on them was about 🤣🤣)

    30 posts

    The “support form” text is a link that takes you to this page here:

    https://rewardflightfinder.zendesk.com/hc/en-gb/requests/new

    Hope that helps

    (PS – not used RFF for ages. Love how their website still claims they were featured on HFP, given what the last article on them was about 🤣🤣)

    Thank you AndyGWP for your answers. I must admit i am hesitant in using them as I also read the last post on HFP, let’s see…..

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