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  • 15 posts

    So I booked a club Europe trip a coffee of months ago and am due to fly next month. I changed seats to an aisle and window seat. I was silver at the time.

    Have had an email today saying seats have been changed due to operational reasons. Have logged in and can see that the new seats have been allocated as two aisle seats. The corresponding window seats are both free! However, now that I have dropped to bronze, there is a fee to change!

    It’s not life changing but is a bit frustrating. Is my only option to phone BA and argue the toss or wait until 7 days before and see if I can change?

    11,573 posts

    I think that as you’re no longer Silver and you don’t have the option to select your seats free, you’ll struggle to get BA to allow this. I’ve seen a post previously to the effect that if you lose seats selected while you still had that status, there’s nothing to be done about it.

    There’s a decent chance you’ll be able to get one of the window seats 7 days out unless you’re flying to a popular spot during the half-term period.

    I recently had an equipment change on QR and they’d moved us from exit row seats together to 2 completely different areas of the cabin! You do wonder how these systems work.

    93 posts

    On four short-haul legs in two weeks, we’ve been moved out of the exit row three times and lost the Gold blocked-middle-seat despite the flight not being full.

    Equipment switch was from A319 to A320 in one case and A320 to A321 in the others. I don’t understand why BA can’t map the exit rows across when they do a switch and then map the other rows. Particularly when the new aircraft has more rows than the old, it should not be hard to do.

    Of course, there was no courtesy notification of the changes from BA, and Award Wallet seems to have stopped telling me about such things.

    11,573 posts

    Oh, and we were moved from the exit row to row 37 (the very last row!) last month, but as it was just the 40 min LHR-MAN hop it wasn’t worth trying to make sense of it!

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