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Forums Frequent flyer programs Virgin Flying Club Silver [given status despite being nowhere near earning it]

  • 434 posts

    All

    A “friend of mine” recently checked his Flying Club account and much to his surprise is now a Silver Member. Other than credit card activity, he has only taken 2 VS flights, both economy and both on redemption.

    Without kicking up a fuss, can anyone explain why he is Silver and where he might find out? Or is this just a bug? Any ideas welcome!

    770 posts

    The official qualifying criteria to reach Silver relies on the notion of an upgrade cycle, which is calculated as 366 days from the date of joining (one day after the date of joining for a further one year). The first year of Red to Silver requires 400 TPs. Renewing Silver or Silver to Gold relies on a fixed year, from the first date you received Silver for one year (in which you need 400 or 1000 TPs for Silver or Gold, respectively).

    Has “your friend” got 400 TPs in the past two years? Redemptions count, as VS lets customers earn TPs on redemptions. Check your friend’s statement. That said, VS is not exactly not au fait with dodgy IT, and it usually works in your friend’s favour…

    770 posts

    Sorry – has your friend got 400 TPs in the past year, not the past two years?

    434 posts

    Not even close, so must be an IT gremlin I would think.

    166 posts

    A “friend of mine” once got BA silver in similar circumstances (IT gremlins). If your friend looks in their Virgin account it should say how many Tier points were awarded and when…

    434 posts

    50 tier points. I was just wondering if there was some obscure rule over CC spend or anything like that. Even then the numbers are fairly insignificant vs what I’d expect some top spenders to be putting through. Well, lucky him, not that he has much use for it!

    251 posts

    Virgin IT is an “equal opportunities” system it makes almost as many errors in our favour as theirs
    my bet is that he got credited TPs for 2 UC reward flights
    take the win

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