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I took out Amex business platinum card in last 2 months and reached the spend target about 2 weeks ago. Unfortunately the MR points (85K) have still not posted. In the past with my other cards I have received the MR points after a few days.
I have spoken to chat a few times who said they will escalate it but points have still not been received. I may have to call once I have time (unfortunately business team have more restricted opening hours than personal card and are closed on weekends).
Does Amex have a timeframe by which they need to post the points?
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