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Forums Payment cards Barclaycard Avios Transactions showing pending since 1st May

  • 264 posts

    Saw someone posted same issue a few days ago about this issue but couldn’t find anymore.

    I have a few transactions since 1st May on the Barclaycard Avios are still showing pending, the earliest one on 1st May has even disappeared completely.
    Usually transactions clear in 2 days.

    Has anyone got same issue? Thanks

    626 posts

    Yes, that was me. I was about to post again but saw your post.

    Mine were also pending since 1st May, and now too have dropped off completely. My available credit has also been reinstated, so it’s like the transactions never happened.

    My biggest concern is that my card renewal is 11th May, and I need these transactions to trigger the upgrade voucher.

    I have been delaying booking a flight so I could use the upgrade voucher in J, but if it doesn’t get issued, then I have a dilemma.

    I also called Barclaycard yesterday, and they said that it stays pending until the merchant clears/refutes the transaction, and they had until midnight to do so, otherwise it will clear.

    It was a curve fronted transaction, and nothing showing in curve, and nothing has been reversed.

    264 posts

    Your reply make me more concern now as these were also curve fronted transactions.

    33 posts

    I have been experiencing exactly the same issue

    Nomally they clear around 23:00 on a Mon-Fri (excluding Bank hols) but mine have missed this on Tuesday night and Wednesday night.

    626 posts

    I have been experiencing exactly the same issue

    Nomally they clear around 23:00 on a Mon-Fri (excluding Bank hols) but mine have missed this on Tuesday night and Wednesday night.

    Were yours Curve transactions too?

    33 posts

    Just to add, none of mine are Curve transactions.

    11,343 posts

    I used Curve last Wednesday (non-fronted at the vets!) and it only cleared yesterday. No avios have posted though.

    958 posts

    Same issue, lots of Curve and non-Curve transactions in my case.

    69 posts

    Exactly the same issue. Mostly Curve transactions but not Fronted.

    47 posts

    Same here too – everything still showing as pending since 1st May
    None of my transactions were Curve. Several – on 1st May – have vanished altogether.
    I guess they’ll reappear at some point, but clearly some IT issues

    842 posts

    That’s a relief — as long as it is not with Bendy

    1,086 posts

    Me too.

    33 posts

    Same here too – everything still showing as pending since 1st May
    None of my transactions were Curve. Several – on 1st May – have vanished altogether.
    I guess they’ll reappear at some point, but clearly some IT issues

    The older ones of mine have also disappeared.

    264 posts

    Thanks for all the replies.

    Let’s hope it’s just IT issue not undergoing any MCC changes

    11,343 posts

    Just checked again and my transactions after May 1st aren’t showing in the list, although they do seem to be clearing and definitely being added to the balance (but no avios being added). I can’t say whether this is the case with the HH visa as I haven’t used it since the 1st.

    23 posts

    Precisely the same issue as well. They couldn’t produce the statement for me either for some reason! 🙁

    1,330 posts

    Beginning of the end for bendy at the eagle?
    Would be a good reason to ditch bendy.

    4 posts

    Same here. Bcard customer services are aware. Apparently its a known problem between their system and the merchants claim gateway. Told it is only affecting Avois Barclaycards. Transactions not claimed by a merchant after seven days are reversed out – so account gets re credited and no payment sent to merchant (had a few dated 1st May vanish). When challenged, Customer services manager could not guarantee reversed out transactions would be re-instated as part of a fix. That leaves an interesting situation where I have paid in good faith, and have receipts to prove it, but the merchant hasn’t received anything. I shall be keeping a keen eye on my account to see when its resolved and what the final outcome is. In the meantime I have raised a complaint but also made those merchants associated with the vanished transactions aware of the problem. Hope they sort it out soon as have a larger tranche of pending transactions that may go AWOL tonight.

    11,343 posts

    Grrr – I have a payment pending to Virgin for some flights, I hope they don’t end up getting cancelled!

    Why would it only affect the avios cards though?

    But sounds like it’s not a bendy issue, at least.

    842 posts

    Let’s see what the restaurant I paid for with Bendy + Eagle will do. I already digested the food, the spend seems to have disappeared :)) — like the food I ate!

    1,330 posts

    Let’s see what the restaurant I paid for with Bendy + Eagle will do. I already digested the food, the spend seems to have disappeared :)) — like the food I ate!

    Free meal!

    264 posts

    Grrr – I have a payment pending to Virgin for some flights, I hope they don’t end up getting cancelled!

    Why would it only affect the avios cards though?

    But sounds like it’s not a bendy issue, at least.

    My situation is even worse, I wonder what would happen to my Bendy fronted payment to Brighton that has disappeared now.

    338 posts

    Just to add my voice to this – have had non-Curve transactions disappear on my Avios barclaycard from the beginning of the month, and my pending list has things going back a week.

    Very curious.

    13 posts

    According to reply from Barclaycard to a post on X, it is going to be fixed tonight. We shall see.

    4 posts

    Looks like its sorted. Even my vanished transactions have magically re-appeared.

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