Trying to pre select seats for adult and child

[silverfoxcc]

Flying LHR-EDI and return
Grandson would like a window seat so i go into site to select seats . pick his name and allocate 28F in his name
Try to confirm but it says all pax must have seats ( although i would have though that someone somewhere might have realised that the only seat i can have BY LAW would be 28E and allocate that) but it showed a 1 above the icon. Go back to select 28E for me and the system hasnow it against his name which puts him potentially next to A N Other
Cannot change his seat to 28F
Return and try and get 28F against my name and it now shows an icon with 2 above it with him still allocated 28E

Have i double picked 28E? and it has allocated it when 28F was initially selected BUT it did not show 28E with an X against it
I saw the confirm button and i pressed that but now tells me that it will cost 20.00. I don’t mind the 10.00 for him but as i by default cannot sit anywhere else why should i pay the 10.00 for something that is not of my doing.

I am that cheesed off with this that i am of a mind to wait until arrival at Heathrow on the day and let them sort it out. but what if it is fully booked and no other pax will agree to swap seats so BA can comply? do they just say sorry and tell me to jog on?

Surely in cases like this the computer should be able to allocate seats with the adult between the child and an unknown.

[BA Flyer IHG Stayer]

Calm down

BA will have likely already allocated you seats that will show once OLCI does

If you want specific srats then you’ll have to pay for both.

Also CAA guidance (so not by law) doesn’t say ‘next to’

Young children and infants who are accompanied by adults should ideally be seated in the same seat row as the adult. Where this is not possible, children should be separated by no more than one seat row from accompanying adults. This is because the speed of an emergency evacuation may be affected by adults trying to reach their chidren.

https://www.caa.co.uk/passengers/before-you-fly/making-a-booking/airline-seating-allocations/

[silverfoxcc]

Ahh thanks

However i was told that child next to adult was not only BA policy but law ….and that from a BA employee!

I think i will ring BA and hopefully speak to someone who can sort it out

Nice forum

[Ihar]

As said, you are not guaranteed to sit next to him. But in all my years they pre-book seats for families and never had a problem. If there was an issue it can be sorted at the gate or even during boarding.

This is BA, not Ryanair. Staff are wonderful, and passengers are wonderful. I’m not swapping 7A for 28E, but I’ll happily swap 28E for 27C. Especially for such a short flight, anyone will swap with you. Don’t worry!