Iberia is returning to Heathrow Terminal 5 from tomorrow, 1st June. The airline has only been in Terminal 3 for 10 months, moving originally as part of BA’s attempts to get its staffing issues .....

Iberia is returning to Heathrow Terminal 5 from tomorrow, 1st June. The airline has only been in Terminal 3 .....

31 May 202331 May 2023 by Rhys Jones

18 months ago, we wrote about an annoying new habit turning up at high-end London hotels – an ‘optional’ 5% service charge. With London’s top hotels now selling for over .....

18 months ago, we wrote about an annoying new habit turning up at high-end London hotels – an .....

21 Apr 202321 April 2023 by Rob Burgess • 145 comments

American Express has launched a new cashback deal in association with eBay. As usual, it is a targetted offer so you need to check all of your cards individually, on your statement page online or in .....

American Express has launched a new cashback deal in association with eBay. As usual, it is a targetted offer .....

19 Nov 202319 November 2023 by Rhys Jones

The first Priority Pass ‘spa experience’ at Heathrow has appeared – and it’s in the British Airways terminal, Terminal 5. The snag is that you CANNOT access this with a .....

The first Priority Pass ‘spa experience’ at Heathrow has appeared – and it’s in the .....

7 Jun 20237 June 2023 by Rob Burgess • 205 comments

BP and American Express have been running a new cashback promotion for the last couple of weeks. You still have a week to take advantage. It’s not hugely generous but, if you drive, it’s .....

BP and American Express have been running a new cashback promotion for the last couple of weeks. You still .....

1 Dec 20221 December 2022 by Rob Burgess • 23 comments

After a couple of days of trials, the British Airways First Wing security channel in the Heathrow Terminal 5 First Wing reopened fully yesterday. The new security and body scanners are now up and .....

After a couple of days of trials, the British Airways First Wing security channel in the Heathrow Terminal 5 .....

22 Mar 202422 March 2024 by Rob Burgess • 94 comments

This is our review of the British Airways Galleries First lounge in Heathrow Terminal 5. There are some unexpected gaps in our airport lounge reviews. We’ve been to every corner of the UK to .....

This is our review of the British Airways Galleries First lounge in Heathrow Terminal 5. There are some .....

13 Nov 202313 November 2023 by Rob Burgess • 145 comments

This is our review of the Sofitel London Heathrow hotel at Terminal 5. There are some odd gaps in the HfP review coverage, which we blame on familiarity breeding contempt. We’ve not reviewed The .....

This is our review of the Sofitel London Heathrow hotel at Terminal 5. There are some odd gaps in the HfP .....

30 Jan 202330 January 2023 by Rob Burgess • 45 comments

Tucked away at the BA Showcase event we attended in 122 Leadenhall (the Cheesegrater) last night was a small corner dedicated to BA’s new Global Lounge Concept. This was first teased late last .....

Tucked away at the BA Showcase event we attended in 122 Leadenhall (the Cheesegrater) last night was a small .....

5 Mar 20245 March 2024 by Rhys Jones • 104 comments

You can pick up some free points in Accor Live Limitless, the loyalty programme for Sofitel, Novotel, Ibis, Mercure, Fairmont, Raffles, M Gallery and other brands, by signing up to their .....

You can pick up some free points in Accor Live Limitless, the loyalty programme for Sofitel, Novotel, Ibis, .....

23 May 202323 May 2023 by Rob Burgess • 10 comments

I was reminded this week that we haven’t talked about the ‘secret’ tunnel between the three parts of Heathrow Terminal 5 for a while. When travelling between the main building in .....

I was reminded this week that we haven’t talked about the ‘secret’ tunnel between the three .....

16 Apr 202316 April 2023 by Rob Burgess • 53 comments

LNER, the East Coast rail franchise holder, launched a new loyalty programme three year ago – ‘LNER Perks’. This was not wholly unexpected. LNER had dropped out of Nectar a couple of .....

LNER, the East Coast rail franchise holder, launched a new loyalty programme three year ago – .....

24 Dec 202324 December 2023 by Rob Burgess • 51 comments

British Airways has announced some (positive) changes to the Club World and Club Europe check-in process at Terminal 5. From 9th November, check-in for Club passengers will move from Zones G/H to .....

British Airways has announced some (positive) changes to the Club World and Club Europe check-in process at .....

3 Nov 20233 November 2023 by Rob Burgess • 102 comments

How do you book flights on Virgin Atlantic’s non-SkyTeam alliance members using Virgin Points? This article is Part 5 of our new ‘Virgin Redemption University’ series to run .....

How do you book flights on Virgin Atlantic’s non-SkyTeam alliance members using Virgin Points? This .....

7 Aug 20237 August 2023 by Rob Burgess • 30 comments