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Why Etihad’s ‘Win 5 Million Miles’ challenge is going to be a mess

Weird things are happening at Etihad Guest. For an airline which is easily the weakest of the Middle East ‘Big Three’, taking an axe to its loyalty programme was a bizarre move. Yet, .....

Weird things are happening at Etihad Guest. For an airline which is easily the weakest of the Middle East .....

by Rob Burgess98 comments

Have you walked the tunnel between Heathrow Terminal 5, T5B and T5C?

I was reminded this week that we haven’t talked about the ‘secret’ tunnel between the three parts of Heathrow Terminal 5 for a while. When travelling between the main building in .....

I was reminded this week that we haven’t talked about the ‘secret’ tunnel between the three .....

by Rob Burgess48 comments

Get a free £5 to spend with LNER trains when you join ‘LNER Perks’

LNER, the East Coast rail franchise holder, launched its ‘LNER Perks’ loyalty programme almost five years ago after dropping Nectar. The scheme now claims to have one million members. To persuade .....

LNER, the East Coast rail franchise holder, launched its ‘LNER Perks’ loyalty programme almost five years .....

by Rob Burgess16 comments

Heathrow Terminal 5 First Wing security is now fully open

After a couple of days of trials, the British Airways First Wing security channel in the Heathrow Terminal 5 First Wing reopened fully yesterday. The new security and body scanners are now up and .....

After a couple of days of trials, the British Airways First Wing security channel in the Heathrow Terminal 5 .....

by Rob Burgess94 comments

How to ‘top up’ a Marriott Bonvoy hotel free night certificate

A long-awaited improvement to Marriott Bonvoy in 2022 was the ability to top up ‘fixed value’ free night vouchers. In the US, multiple Marriott credit cards come with automatic free night .....

A long-awaited improvement to Marriott Bonvoy in 2022 was the ability to top up ‘fixed value’ free .....

by Rob Burgess24 comments

Get £5 back on a £15 eBay purchase with American Express

American Express has launched a new cashback deal in association with eBay. As usual, it is a targetted offer so you need to check all of your cards individually, on your statement page online or in .....

American Express has launched a new cashback deal in association with eBay. As usual, it is a targetted offer .....

by Rhys Jones

Review: the British Airways Galleries First lounge at Heathrow Terminal 5

This is our review of the British Airways Galleries First lounge in Heathrow Terminal 5. There are some unexpected gaps in our airport lounge reviews. We’ve been to every corner of the UK to .....

This is our review of the British Airways Galleries First lounge in Heathrow Terminal 5. There are some .....

by Rob Burgess145 comments

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