Publicly available list of Air Traffic restrictions?

I hope someone will be able to say where this information is publicly viewable too.

In addition to weather, it sounds like BA is trying to make their own failure to roster enough crew to keep flights they have sold running, blameable on contingencies that are not exceptional in normal operation. An airline operating on the scale BA operates on, really needs to carry a normal contingency of crew etc., for known contingencies and ATC restrictions were known for long enough for them to have bern able to have crew and equipment available.

If the crew had run out of hours at an outstation due to an extreme new type of contingency so couldn’t fly an aircraft back home to BA base in the UK, it might be arguable as exceptional circumstances that could not have been anticipated as part of doing business.

But to have no new crew available at BA home base after ATC restrictions were known for enough hours (and maybe days or weeks if it was last summer) means BA failed to arrange enough crew to fly the outgoing flight after knowing for long enough that the incoming crew was going to be out of hours, and BA should have arranged crew for the outgoing in good time accordingly.

I’d persist with the claim as the fact they’re saying they wwre short of crew at their home base makes them guilty to me.

@notrob – the information you seek is not available publicly, even if certain ATC bodies publish elements of it. The CAA does publish a small selection of cancelled or pre-tactically cancelled flights on its website, but it is very limited in scope.

Your only realistic option if you don’t believe BA’s basis of refusal is to escalate your claim to CEDR or MCOL and BA will then be obliged to produce the relevant evidence if they wish successfully to defend your claim. It is up to BA to prove the issue, not the passenger.

notrob wrote:

Many thanks for the replies!

I will investigate the Eurocontrol info and escalate if needed.

I must say this is an annoyingly effective approach by BA – I have been sat on this for a week and the effort involved in looking things up does leave you wondering if you can be bothered – I bet lots of people would just give up.

@notrob – the thing is that it is completely irrelevant – you don’t need to look up anything. You simply escalate to CEDR where the onus is on BA to provide evidence to defend your claim. If they fail to produce evidence or such evidence is insufficient, you will win your claim. If BA doesn’t have any evidence they may just fold at an early stage.