The MyFlights app saves my bacon again – and why you should get it

(EDIT, June 2017 – MyFlights now comes in free and paid versions.  The free version still contains all of the features discussed in this review whilst the paid version contains additional features and more regular Amadeus checks.)

On Wednesday afternoon, I got an emailed notification from the MyFlights app on my iPhone.

My British Airways flight back from Dubai to London on Easter Monday had been switched from a new Boeing 787-9 to a Boeing 777.  This meant that the aircraft would have no First Class cabin and my son and I had been downgraded to Club World.

The notification was so quick that, when I looked at the separate booking for my wife and daughter, BA had not yet got around to changing it.  Another hour and it would probably have been done.

I got on the telephone to BA and was able to move the four of us onto the 1pm departure.  This still had four First Class seats left and is actually a better time.  No need to get up at 5am now!

This quick notice was vital.  The F cabin on the 1pm service is now nearly full and if there are any other passengers booked in First on the 9am flight, they may not be allowed to move.

This is why MyFlights – which is a free app – is well worth downloading.  Annoyingly it is only available for iOS, not Android, but it is also available as a desktop programme.

(Disclaimer – I have known Chris, who codes MyFlights, for many years.  It is worth noting that The Sunday Times put MyFlights in its list of the top 500 apps in 2011 and 2012, should you be worried that my review is biased by my connection to the author!)

The MyFlights website is here.

How it works

Like any other flight tracking app (eg FlightTrack), you input the booking references for your upcoming flights and MyFlights stores them all for you.  This makes it easy to pull up details of forthcoming trips.

That is the boring bit though.

This is the clever bit – MyFlights is the only flight app to constantly interrogates Amadeus, the largest flight booking databases.  As soon as any changes are made to your booking, you receive a push notification to your iPhone or iPad and / or an e-mail.

My Flights

Let’s imagine that you are booked to fly on a British Airways 747 in Club World.  British Airways decides at some point to switch the flight to a Boeing 777 instead.  You would lose your existing seat reservation and BA would allocate you something else based on the new configuration.  British Airways would not tell you about this if it did not involve a cabin downgrade.

With MyFlights, you would get a notification within a few hours of the change being made.  You would be able to select your choice of new seat before other passengers had noticed.  (The screenshot above is an example of what MyFlights shows when your seat is changed.  If the aircraft model was changed, this would also be highlighted.)

Similarly, airlines do not always notify passengers promptly if their flight has a time change.  Even if you would have been told, MyFlights will notify you days before BA gets around it and you will be first in the queue at the call centre to make changes.

The only downside to MyFlights is that it only works for airlines who use Amadeus.  This includes most major full service carriers although not all – my Turkish Airlines flight for February is not covered.

What you can do in such scenarios is manually input the details of your flight.  Alternatively, if you use TripIt you can sync your account with My Flights and it will pick up your reservations from there.  Whilst you will not be notified of any changes, it does mean that your upcoming flights list in MyFlights is comprehensive.  MyFlights can also import your past flights from TripIt so you have a record of your previous travel.

You can also access your MyFlights data via their website should your iPhone run out of juice at any point!

You can download MyFlights here. It is totally free so, frankly, you’d be silly not to give it a go! One day something will happen to one of your flights and you will be eternally grateful.

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Comments

  1. andrewhutch1 says:

    I downloaded the app on this advice and it benefited me straight away.
    I’ve a reward flight, my first first, a BA 2-4-1 so wanted to make sure everything stayed as I would have hoped. Immediately upon downloading the app I see that my flight’s been changed from a 777 to a 747 so the perfect opportunity to grab 2A and 2K before anyone else. I’d have been obliviously occupying 2 other seats otherwise.

  2. Chris De Laet says:

    My Flights is not avsilable on the Belgian app store. Can you ask your friend if he can fix that? Thanks!

    • Chris De Laet says:

      Correction: the app is available in Belgium. The link in the article doesn’t work outside of the UK, though. Maybe you could put a more universal link instead?