Shangri-La in The Shard now accepting your Golden Circle redemption vouchers

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Possibly the longest on-going saga at Head for Points is drawing to a close.

Last October, Shangri-La Golden Circle, the loyalty scheme for the luxury hotel group, had a promotion where you could earn 1,200 points by playing an online game.

This was very generous, as 1,000 points earns you a $100 food and drink voucher.

Shangri-La was, of course, about to open the eagerly anticipated hotel in the 90-storey The Shard tower in London so I encouraged HFP readers to jump in.

The hotel opening was then delayed. When it finally opened, not all of the restaurants and bars were open. Shangri-La then put a temporary block on redeeming points in the hotel.

That block is now over. As of yesterday, you can order $100 food and drink vouchers via the Golden Circle website to use in The Shard. That is currently worth £59, but a savvy couple would have opened a Golden Circle account each to have £118.

Some readers have already ordered vouchers so the system is working OK. You need to redeem within six months of ordering the voucher.

I know someone who is going on Tuesday and I will hopefully get some feedback on how it works in practice. Here are the terms and conditions of the vouchers:

A Non-Room Award confirmation is valid for six months from the date of redemption is made.
Advance reservation with the participating food and beverage outlets is required.
A Member or Nominee must validate the redeemed Non-Room Award in exchange for a Golden Circle redemption voucher in person by presenting proof of identity document at the Business Centre prior to the service being used.
Redemption vouchers can only be used at participating food and beverage outlets on the date of validation.
Redemption vouchers cannot be exchanged for cash. All unused value will not be refunded whether in terms of cash, GC Award Points or otherwise. Any excess amount will be charged to the Member or Nominee.
Redemption vouchers cannot be used to purchase merchandise or services that are contracted out by the Hotel to a third party.
Redemption vouchers cannot be used to settle charges on banqueting, outside catering and event spends, or expenses charged to a room account.
Redemption vouchers cannot be used in conjunction with any other discounts or promotional offers.
Redemption vouchers must be presented at the time of payment.
Once the redemption is made, no amendment or cancellation is allowed.

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Category

Shangri-La Circle

This article is closed to new comments. Feel free to ask your question in the HfP forums.

Andrew (@andrewseftel) says:

1 Aug1 August 07:42

If you’re planning to go by train this month, note that there’s extensive work going on at London Bridge and many trains won’t be stopping there.
- Oly says:
  
  1 Aug1 August 07:57
  
  hows the tube?
  - Roger says:
    
    1 Aug1 August 08:19
    
    No scheduled issues according to TfL’s weekly e-mail yesterday, so as good or as bad as normal.
    - Rob says:
      
      1 Aug1 August 08:54
      
      It is the mainline station which is partly shut not the tube
      - Roger says:
        
        1 Aug1 August 09:18
        
        ‘Your comment is awaiting moderation.’ Not my comment! (Where’s the right smiley?)
      - JK says:
        
        4 Aug4 August 08:45
        
        While large parts of London are indeed being dug up for Crossrail, the work at London Bridge works is part of the Thameslink upgrade.
Roger says:

1 Aug1 August 08:21

Thanks for the update.

Looking forward to feedback and recommended ways of spending 2x $100 vouchers. 🙂
- Godot says:
  
  1 Aug1 August 09:18
  
  Looking at the a la carte menu, £60 per person should get you a three course meal with a glass of wine each as long as you don’t want the steak (which doesn’t look as interesting as the other mains anyway). Or go at lunchtime, get the £30 set menu and split a bottle.
  
  Thanks Raffles!
dave says:

1 Aug1 August 08:36

I popped in last night to investigate.
fyi there is no “Business Centre” at this property.
You enter hotel then take lift to main reception on ~28th floor.(great views)
They will exchange your email for a voucher to be used that day only.
ID will be requested
there is a restaurant with a set lunch for £27+service etc
no change will be given. make sure you spend the full lot.
- Joe says:
  
  1 Aug1 August 08:56
  
  Just pop a bottle in Gong then the $200 will be gone!
- jane says:
  
  1 Aug1 August 11:00
  
  Photo ID or will credit card do ? will I need to take my driving licence / passport with me ? did they say ?? thanks
Anders says:

1 Aug1 August 10:09

We used ours at the bar in Paris, which got us 5 cocktails and a dim sum platter. I know with Gong at the Shard they have a £30 minimum per head, so be aware of this if you bring more than one guest along.
Angela says:

1 Aug1 August 10:35

We visit shangri la hotels in Asia all the time and redeem our points for food
Print off your redemption voucher then present it at the hotel reception where they will give you another dated and signed voucher to use that day.
You can’t combine the golden circle voucher with any promotion in the restaurant.
Just hand over your voucher when you get the bill and they will deduct the value from the total
Rob says:

1 Aug1 August 11:19

Good thinking, I like this idea!
Mark says:

1 Aug1 August 11:42

Do you have to mention that you’ll be using vouchers when you ring up and make a booking? Or can you just make a ‘standard’ booking and then present the vouchers to the restaurant when the bill comes (obviously after collecting them at reception prior to the meal)
- Rob says:
  
  1 Aug1 August 13:57
  
  Standard booking
Sully says:

1 Aug1 August 12:16

Glad this is finally open.
Thanks for the Game posts 🙂

Shangri-La in The Shard now accepting your Golden Circle redemption vouchers

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