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How I was ripped off by the Las Vegas taxi drivers mafia

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I arrived at McCarran Airport in Las Vegas at 5.30pm last Thursday, or 1.30am in the morning UK time.  My destination was the Mandalay Bay hotel which is the first property on the Las Vegas ‘strip’.  It is so close to the airport that it effectively backs onto it.

I jumped into a cab with a sensible-looking middle-aged female driver.  She asked me if I had any preferred route.

In London, taxi drivers often ask you if you have any preferred route.  It is just insurance for them, in case they end up caught in a massive traffic jam.  They gave you the chance to pick the way but you turned them down, so you can hardly blame the driver ….

What I didn’t realise is that, in Las Vegas, this phrase is actually a secret code.  There is only one direct route from the airport to the Strip.  However, there is a substantially longer alternative route which involves using the interstate (ie the motorway).  I didn’t know that at the time.

Being a good Londoner, I said that I did not have a preferred route and that she could use her judgement.  Off we went down the interstate for a long ride.  I was a little surprised, when we arrived at the hotel, to find that it was directly adjacent to the airport.

However, I paid the bill ($30 inc tip) and was on my way.

The next morning, I read this post from US site One Mile At A Time.  Ben, the author, was at the conference with me and he was fully aware in advance of this scam.  I had learned my lesson.

Heading back to the airport on Sunday evening, the driver did not ask me for a preferred route.  He just set off.  Intriguingly, despite the fact that the airport is opposite the hotel, he set off in a different direction and 2 minutes later was easing onto the interstate.

At that point, I asked “Why are we taking the interstate?”.  He was startled but had no obvious answer.  I then said “Doesn’t the taxi commission state that there is no justification for taxi drivers taking passengers down the interstate?”.

The driver suddenly got very apologetic.  He clearly thought that I was planning to report him to the taxi commission and put his job on the line.  He told me not to worry about the meter reading and that he would ‘sort something out’.

When we got to McCarran, he asked for $16 instead of the $24 on the meter.  Amusingly, when I gave him a $20 bill, he thought that he would keep the change.  I soon set him right on that – although I did give him a $2 tip.

Do bear this in mind if you are travelling to Las Vegas soon ….

For the record, I took two other taxi trips in Vegas.  Down the Strip to their London Eye clone, and back up the strip to the hotel.  On both occasions, the taxi driver decided that driving straight down the Strip was not the best route to take …..

PS.  As regular Vegas visitors will know, there is a monorail which runs up and down the strip, connecting many of the hotels.  It would have been relatively cheap and incredibly easy to connect this to the airport.  Apparently the influence of the Las Vegas taxi drivers union is the reason that it does not.

PPS.  Don’t bother trying to call Uber either – they’re banned.  Guess why.

Comments (61)

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  • Tim says:

    The influence of taxi drivers is responsible for less effective and less convenient public transport the World over. Never underestimate the power taxi drivers wield.

    As for being ripped off, since I stopped taking taxis it doesn’t happen to me anymore. I will go to great lengths, walking if necessary but ideally using other forms of transport, to avoid using taxis. They are not worth the stress, let alone the money.

  • Phil says:

    As someone visiting Vegas every year, we have be tried to be ‘longhauled’ 50% of the time. We have found it more prevalent it arriving at the international terminal rather than internal flights. Once they even went the long way despite me telling them not to.

    As you say if you threaten with reporting them they back down and cut the fare.

    However, it is not just the money, I hate being scammed and it leaves with a sour taste for the start of the holiday.

  • Andrew (@andrewseftel) says:

    If there’s a decent group of you, an hour in a stretch limo is competitively priced versus two taxis. When in Vegas…

  • Dan says:

    I always make it a habit of just calling the hotel before I leave London to ask them how much I should expect to pay for a ride from the airport /and or safety concerns in the area so I’m prepared.

    Maybe a little more time consuming but prefer to play it safe as I know even NY taxi drivers can be fairly expensive especially with their laughable 15/25/35% tip options on the screen at the end of the journey.

    • Andy says:

      There is a big sign at the taxi rank with the name of almost all hotels, and how much it should cost.
      I don’t have that problem though, I just ring my hotel (The Platinum) before I leave the UK and they send a car out to pick us up

  • Scott says:

    I went the long ay around last time I went to Vegas although I did ask to go that way – something different and let me see a few bits I wouldn’t normally see and also get an idea of the roads when driving there.

  • Worzel says:

    Slightly OT-New York not Vegas:

    25yrs or so ago a New York Cabbie did me a favour and ripped me off-JFK to Broadway.

    He’s saved me loads of money over the years!

    • Nick says:

      NY taxis seem good value to me. $52 from anywhere on Manhattan to JFK is a bargain.

  • oyster says:

    Taxi drivers only wield the power they do because too many people prefer to sit 20 mins on their fat behind in a cab than spend 10 mins on a tram/train/bus/foot.

    But corporate policies play a part too. Many clients of mine won’t pay taxi fares if there’s an alternative. Shame more firms don’t insist on this.

  • Adam W says:

    It’s called ‘being tunnelled’ (the Vegas specific long-hauling by taxi drivers) and is probably the common scam in travel in world travel. Literally every Las Vegas cabbie will try that on with every foreigner (and any US citizen whom they suspect to be a first timer). I would have to guess that you did no internet research on visiting Vegas as that is such a common issue.

    Depending upon how far you the strip you stay or if traffic is particularly bad on and around The Strip, being tunnelled will get you too your hotel sooner – so you left yourself open to that by leaving the route up to her. However, I can’t believe that you actually tipped the guy when you knew he’d tried tunnelling you! That will teach him!?!? Bet he and all of his taxi mafia mates had a right old giggle over that.

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