Anyone received Avios points from a Flybe service yet?

Flybe launched as an Avios partner on October 27th.  Since then, you have been able to earn points by including your avios.com number in your Flybe booking.  Only codeshare services with a BA flight number can be credited to ba.com.

The earnings rate (2 or 4 Avios per £1 spent excluding taxes) is not fantastic although, to be honest, it will be a lot more competitive with BA after the changes of April 28th kick in.

I have received a handful of emails recently from Flybe passengers who have not received Avios points from their flights.  These are not one-offs, they are from people who take Flybe services on a regular basis and are not receiving anything.

Here is one quote from a reader:

“I’ve flown 5 times with them in the short space of time they have had Avios and not one single flight has been credited to my account.  I’ve been in contact with Flybe, who duly investigate and reply saying I’ve been credited the miles.  I then look at my Avios account and I haven’t.”

Here is a quote from the HfP comments section on Monday:

“I had 2 Flybe flights credit ok in early December but of the 3 flights flown since none have credited.”

and another:

“Yet to see a single point posted for my husband.”

Paul posted a possible solution:

“I got my Avios for 2 flights after writing locators to technicalsupport@flybe.com and sending them my Avios.com number with spaces between each number (otherwise their system sees it as a CC number and does not show to support staff).  Takes around a month for them to answer but works.”

Flybe has made retroclaiming incredibly hard.  You only have a 10 day window in which to file your claim for missing miles.

Here are the official rules from flybe.com:

Please ensure you have checked the eligibility criteria which are detailed in the Terms and Conditions and allowed 30 days after completion of your whole Flybe itinerary for the Avios to be credited to your Avios account.

Contact the Flybe Customer Service team for investigation via our dedicated Avios contact form

You have up to 40 days from completing the eligible Flybe flight to query your Avios application. In the event that you do not make a claim within the specified period, any Avios that are not claimed will be lost.

You must do it no earlier than 30 days and no later than 40 days from the date you flew.  I’ve never seen anything like this before ….. except of course from firms selling goods with dubious ‘cashback’ deals which can only be claimed by posting the claim form on a full moon in June from Hong Kong.

Do post below if you have any experiences to add.  Sadly, my planned Flybe trip this month was scuttled when the flight time was moved by a modest six hours and I was forced to cancel.

PS. If you are not a regular Head for Points visitor, why not sign up for our FREE weekly or daily newsletters? They are full of the latest Avios, airline, hotel and credit card points news and will help you travel better. To join our 65,000 free subscribers, click the button below or visit this page of the site to find out more. Thank you.

How to earn Avios from UK credit cards (May 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus Card

30,000 Avios and the famous annual Companion Voucher voucher Read our full review

British Airways American Express Credit Card

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold Credit Card

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business Card

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

The American Express Business Platinum Card

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

The American Express Business Gold Card

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.