A ‘secret’ Amex Platinum benefit – access to Virgin Australia lounges

The American Express Platinum charge card offering differs from country to country.  Whilst the cards look the same wherever you go (unless you turn them over) you receive different benefits depending on where it is issued.  These benefits do NOT always apply to holders of American Express Platinum cards issued in other countries.

Of course, when the cards look the same, it is easy to pass them off.

I’m sure that plenty of holders of non-UK and non-French Amex Platinum cards have used the Eurostar lounges, for example, even though it is not meant to happen.

This works both ways though.

Reader Liz dropped me a note to say that she was able to access Virgin Australia lounges on a recent holiday in Oz, despite flying on a £12.50 economy ticket!

As you can see from the Australian website for the Platinum card (don’t get wound up by the 80,000 points sign-up bonus!), you can flash your card to get in.  Here are the rules:

Access is complimentary for Basic Platinum Card member and one guest only. The Basic Platinum Card member and guest must be travelling with Virgin Australia domestically. Access is to Virgin Australia-branded lounges in Australia only. Name on boarding pass must match the name on Platinum Card. The Platinum Card member and guest must present his or her valid Card and same-day boarding pass (containing your Virgin Australia Velocity Frequent Flyer number and status) to Virgin Australia lounge agents. One guest per Basic Platinum Card member permitted. Guest must be travelling on same Virgin Australia flight and present boarding pass. All access is subject to space availability. This benefit is subject to change.

Lounges are available in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Mackay, Cairns and Gold Coast airports.

It doesn’t even say that non-Australian Platinum cards are not allowed, although that is almost certainly the case.  It would surely be mentioned in the marketing material for the UK card if it was.

It isn’t clear why it says that your frequent flyer details must show on your boarding pass – this was not an issue for Liz.

PS. If you are not a regular Head for Points visitor, why not sign up for our FREE weekly or daily newsletters? They are full of the latest Avios, airline, hotel and credit card points news and will help you travel better. To join our 65,000 free subscribers, click the button below or visit this page of the site to find out more. Thank you.

Want to earn more points from credit cards? – April 2025 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review