See photos of the new British Airways First Class ‘Concorde Bar’ in Singapore

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Simmo says:

  7 Oct7 October 10:13

  Anybody have any advice on which lounge to use in BKK?

  2 Passengers, booked in Club on BA – back to LHR, 1 of which is Oneworld Sapphire.

  I ‘think’ we have the option of trying BA, Qantas, or Cathay

• ankomonkey says:

  7 Oct7 October 10:50

  The Emirates lounge in BHX served excellent food the only time I used it.

• LondonFoodie says:

  7 Oct7 October 11:02

  Happy to join the fray – I should at least justify my name!
  For the price of a first class ticket, which most airlines try sell as a luxury experience, one would expect to have excellent food. Maybe doesn’t have to be Michelin star – but the quality, taste and presentation have to be excellent.
  While not a First product, I have to say that I really like the JFK pre-flight dinner – yes, some things are sometimes a bit dry, but overall, the food is tasty, varied and fresh. Certainly much better than the food in the T5 lounges (including the Concorde Room which has a nice setting, but is just underwhelming).
  And speaking of T5 – I recently took my first UC flight with Virgin. The Club House is such a superior product, it will be hard to go back to galleries north now…

  I look forward to trying some of the gulf airline product at some point in the near future.

  • will says:

    7 Oct7 October 18:57

    I think it’s important to put into context that a posh meal costs a lot of money largely because the restaurant usually has rent to pay and the throughput is relatively small.

    Given that BA already have the financial burden of the lounges on their books already, and have a steady throughput in the concorde room I think the marginal cost of actually serving something better than a BA burger or club sandwich would be tiny to them. The food offering in the CR really is an absolute joke when you consider people pay £5k for a return ticket.

    They are also carrying a lot of duds in their lounge staff, I’m shocked they don’t get a raft of complaints daily over the staff.

• Daz says:

  7 Oct7 October 11:18

  If BA actually stopped doing avios and reward flights I think it would disappear like Caledonian and Britannia airways.

  BA is like the SportsDirect of the airline world – I still use both, the basis product can be good, but my view on their customer satisfaction is a swear word. But then again how many national carriers are equally bad, a fair few I would say.

• Howard says:

  7 Oct7 October 13:03

  Am I in a minority or am I just looking at this from a different viewpoint.

  I got into points collection from an incident my wife had on a Miami to LHR flight on BA a few years ago when travelling economy. The crew were brilliant and we got off the plane quickly and there was a waiting ambulance.

  Anyhow after this I decided we want comfort and leg room etc so a friend had just started with points and so I started collecting. My view is based on value. I don’t see how any First product is value for cash but £1000/£1150 in First to USA return for two (BA Amex) to me that amounts to outstanding value.

  We like the Concorde Lounge at LHR. Have now done 4 First flights from LHR. Our last LHR/JFK flight in April was amazing as the crew were brilliant and we had two well known celebs on the flight who were incredibly friendly with us. I would say that JFK Concorde we had a really great meal.

  We have 2 Etihad 380 First from Abu Dhabi to London next March and I know this will be much better than BA First but those rewards are almost impossible to obtain whereas BA First to New York (we are doing Boston next April) are obtainable providing you have some flexibility.

This article is closed to new comments. Feel free to ask your question in the HfP forums.