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Review: the Sala Lounge Cap Des Falco at Ibiza airport

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This is my review of the Sala Lounge Cap Des Falco at Ibiza Airport.

It followed my review trip to the Gran Hotel Montesol in Ibiza (Hilton’s Curio Collection) which you can read here.  My next stop was to be Madrid.

If you find yourself at the airport in Ibiza in Winter, there is one sign you will see a lot:

sala lounge cap des falco aena vip ibiza airport closed for season

Unfortunately the F*** Me I’m Famous Lounge (officially the “airport lounge club in conjunction with DJs Cathy and David Guetta, which includes a cocktail bar, dance floor and chill out area“) was also shut.  I made my way to the only other lounge at Ibiza airport – only to be turned away.

I entered the Sala Lounge Cap Des Falco, showed my boarding pass (business class) and asked if I could use this lounge. The lady said no as I didn’t have an Iberia Gold card and started to explain that this lounge was only for Iberia Gold card holders as the lounge was so new.  Not even BA Gold would be accepted. Ehm, ok…

After checking the website where I was reassured that a Business Class tickets WAS going to get me in, I went back to ask why she turned me away. Her explanation was that she thought I didn’t have a Gold Card and she didn’t know I was flying Business Class – telling her AND showing her my boarding pass had not convinced her?

If you don’t have the right credentials, the airport website says that you can buy a lounge pass via the Aena app for €20.10 or pay €28.70 at the counter.  Not that I would have paid this, but it would have been nice to at least be informed about this option.  You cannot get in with a Priority Pass or Lounge Club card either. (EDIT: the lounge joined Priority Pass in February 2017).

Anyway, I did get in in the end and here is what I found:

sala lounge cap des falco aena vip ibiza airport lounge entrance

First of all the lounge was empty.  There were two people in the lounge and only two more came a bit later during my visit.

To be fair the design is quite nice and simple (and screams for red wine stains – probably the reason why there was no red wine to be found in the lounge).

sala lounge cap des falco aena vip ibiza airport lounge seats

Considering the size of the airport there were enough seats, however I assume that the lounge will get pretty busy once the summer party season starts.

sala lounge cap des falco aena vip ibiza airport lounge middle of room

The food selection was rather disappointing. There were two lonely bread rolls on a shelf on the counter

sala lounge cap des falco aena vip ibiza airport lounge food

…. and a couple of sandwiches and salads in the fridge.

sala lounge cap des falco aena vip ibiza airport lounge fridge

The salad was ok-ish. The coffee was good.

sala lounge cap des falco aena vip ibiza airport lounge food reception

This was the magazine and newspaper selection with Spanish and English titles.

Conclusion

What can I say? Last time I was at Ibiza airport in winter I had three hours to kill and no lounge access.  As there was only one cafe airside open, it was a painful experience.  At least this time I didn’t have to pay for water and coffee.

Having an ‘Iberia Gold Card Only’ policy sounds almost understandable when the airport gets busy during summer.  The failure to accept any sort of British Airways card, even when flying on BA, is more likely down to BA’s refusal to pay – or I just wasn’t lucky with the person working in the lounge that day.

From the outside you get the impression of a classy lounge with decent drinks and food (hey, it’s a ‘VIP lounge’ after all).  Once you get inside the only decent things are the armchairs.

Don’t get me wrong – any lounge is probably better than no lounge at all.  However if you don’t get lounge access with your boarding pass or status, I wouldn’t recommend paying for it.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (27)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • John says:

    Well at least the salads and sandwiches are “BOB-ready”, just like in the MAD lounges

  • The_real_a says:

    Try getting into the IOM lounge with an airberlin card 😉

  • xcalx says:

    “Conclusion
    What can I say?”

    Well, quite a lot more actually.

    Restrooms?
    Showers?
    WIFI?
    Selection of alcoholic drinks?
    Kids play area? (holiday destination)

    A little info on any of the above would have been a starter.

  • Rob says:

    A) I didn’t write it

    B) I don’t think anyone would expect them to offer the same level of food in summer but that is irrelevant to the review

    C) Last paragraph mentions BA presumed implicit refusal to pay but we have not been told that as a fact and we are obliged to run to higher standards of verification than FT

    D) It does NOT accept ‘appropriate’ customers from Iberia because if it did then a BA Silver or Gold card would get you in, which it doesn’t. It accepts ticketed business class Iberia passengers only and then only if reception is in the right frame of mind as we saw.

    E) Had the lounge actually let Anika in, instead of making her wait half an hour during which she had to get hold of me in London to dig out the access guidelines after being refused entry with a J ticket, she would actually have had more time there to see what was available and she may even have been better disposed towards it.

    F) Most HfP readers would need to pay to get in here if it doesn’t take Priority Pass or BA status cards. The question is not ‘is it better than sitting in the terminal?’, the question is ‘should you pay €28?’. We applied higher standards here.

    Good news if it is coming to Priority Pass.

  • Evan says:

    If you want to bring up attitude mate I’d take a look at yourself first. Anika is entitled to her opinion and she can only review what she sees. She wasn’t there in the summer and her photos of the fridge in winter are just as valid any taken by you in summer. I have no idea who you are and as such I think I’ll stick with Anika and Rob’s reviews rather than yours.

    • Davis says:

      I didn’t post the photos on Flyertalk btw

      I agree with you that Anika reviews what she sees

      How then did she not see that the F— me I’m Famous lounge no longer existed (it rebranded two years ago), lifted a quote about it and used that to setup her article around her bad experience ?

      FWIW I really value Anika’s articles as they are very detailed and feel very personal. It is a shame she had such a poor experience this time.

      • Clive says:

        Why does your counter-review sound like a commercial?

        “The whole ambiance is stylish”

        “The chairs are very beautiful” ?!

      • Rob says:

        I added the quote during editing, because I didn’t think that the over-30’s on here would know what she meant (I didn’t).

        Note that there are plenty of other websites which don’t know that lounge has closed, because I wouldn’t have been able to get the quote otherwise.

  • james says:

    🙂
    I shouldn’t get too defensive Rob as:
    A) You have editorial control
    B) If Davis comments about the FMIF lounge closing two seasons ago are accurate, it seems reasonable for us to consider that no particular high standards of verification have been applied.

    Coupled with the recent advice of the IHG Points break likely starting at 2pm UK time, when all other blogs suggesting the equivalent of 5PM, maybe some sloppy standards are creeping in?

    But other than that – keep up the good work!

    • Rob says:

      There is no official PB start time. They go live in the morning, US EST, which means 2pm onwards. They were historically 2pm-ish – I admit that if the last couple had been nearer 5pm it may not have registered with me as I am so used to 2pm.

      For eg, the May 2015 list went live at 2pm. October 2015 was 5pm (these were the first 2 I could find in the archive.)

      However, if I’d said 5pm and they had gone back to 2pm then the best options would have gone before you checked.

  • Anna says:

    As a Spanish speaker of Spanish descent, I can say that Anika’s experience sounds absolutely typical of the bureaucracy one can expect when trying to carry out the simplest of tasks in Spain!

  • Radiata says:

    Source of ire in comments mystifying.

    The good news perhaps that complaints about a German with a sense of humour help bury the stereotype.

    • Alan says:

      Haha love it 🙂

      I though Anika’s points were entirely sensible – Davis added useful info too, just a shame it was with a lot of attitude thrown in too (I’m not entirely sure why!)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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