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HFP EXCLUSIVE: Get an extra Hotels.com Rewards free night credit on your next stay

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Hotels.com has once again offered Head for Points readers an exclusive promotion code to help boost your Hotels.com Rewards account.

And, unlike many Hotels.com promotions, this one is valid on virtually every hotel on their site – including all branded hotels.

When you make a booking at Hotels.com by 18th February, you will receive one free extra credit in Hotels.com Rewards.  The minimum stay required is 2 nights, the maximum stay 28 days.  You can only earn one extra credit per account via this offer.

Hotels com logo

If you book a stay of two nights, it will count as three nights towards the ten you need for a free night.  A stay of three nights will earn four credits etc.

If you are working your way towards a free night but are a little short, this offer could push you over the line quickly and release the ‘locked in’ value you have built up.

Why we like Hotels.com Rewards

A lot of people end up, by choice or by default, splitting their stays across a number of different hotel chains. They do a lot of nights, but never enough to build up status or a decent number of points.

For these people, Hotels.com Rewards is a better way to go.

Hotels com Rewards Review

Hotels.com will be familiar to most readers. It is a huge hotel booking portal covering pretty much every corner of the planet.

You won’t find Hotels.com much cheaper than booking a hotel directly, although you can get special ‘member only’ deals when you are logged in.  (Rob saved 10% on his Hyatt Place booking in Dubai last week compared to booking direct.)  However, the majority of the properties on the site count for ‘Hotels.com Rewards’ (295,000 hotels, which is about 10 times more than all of the ‘big seven’ loyalty schemes combined!)

Hotels.com Rewards (their home page is here)  is an idiot-proof loyalty scheme:

You earn 1 credit for every night you book, whatever the chain

When you have got 10 credits, you get a free night

The value of the free night is the average price you paid for those 10 nights

Your credits don’t expire as long as you have one stay every 12 months

There aren’t any catches when you redeem. You can pick any property on Hotels.com that takes part in Hotels.com Rewards (ie most of them) and you can pay the difference if you want to book a hotel which is more expensive than the value of your free night voucher.

There is a lot of upside here:

ALL of your stays (assuming the hotels you book are in Hotels.com Rewards and most are) will count towards free nights. No more ‘wasted’ stays.

Your free night can be used to book any room on Hotels.com. Most reward schemes restrict the ability to book club rooms, suites, family room etc. That is not a problem with Hotels.com Rewards.

When travelling, you are free to stay at the hotel which is most convenient for where you need to be – no need to mess around with badly reviewed properties or out of the way hotels purely to find one in your favourite chain.

If you book multiple rooms, you get credit for all of them.  Most hotel loyalty schemes restrict you to earning points on one (IHG), two (Hilton) or at most three (Starwood) rooms per night.

The only snag is that Hotels.com bookings do not count for points or stay credit in the loyalty scheme of the chain where you are staying. You may get your status benefits but it is down to the goodwill of the hotel – Marriott is the only major group to guarantee benefits on third-party bookings.  If you are booking independent hotels, or hotels chains where you do not collect their points, Hotels.com could make sense.

How do you get your extra Hotels.com Rewards free night credit?

The good news is that this special Head for Points code can be used at virtually any hotel that can be booked on the Hotels.com website that is eligible for Hotels.com Rewards. There are no restrictions on what chains can be used.

Here is the process:

Stage 1:

Visit Hotels.com via this link, or any other link in this article. The code will only work if you visit the Hotels.com UK site via a link on Head for Points.

Stage 2:

You must log into your Hotels.com Rewards account before booking.

Stage 3:

Select your room, which must be:

  • a pre-paid one
  • for a TWO-NIGHT or longer stay
  • completed before 30th April 2018

Stage 4:

Enter the code AFHFP0218 when booking as shown below.

Hotels.com coupon code

If you don’t see the price breakdown with the bonus free night highlighted it hasn’t been applied properly. This could mean that you’ve visited Hotels.com via a third party and not via a link on Head For Points.

The last day to book is 18th February 2018.

You can only claim one free night credit per Hotels.com Rewards account.

What is the small print?

You can find the full T&C’s on this page of the Hotels.com website. There are no major exclusions or issues, however.

The last word ….

We’d like to thank Hotels.com for making this offer available to Head for Points readers. If you collect Hotels.com Rewards free night credits, or you think that this is a good time to start, an extra credit will give you a good push towards your next free night.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. Worth remembering that hotels.com will price match up until the day before check in. I claimed a few times and they are quick with responses and refunds.

    • Although can be some hoop jumping to get them to match, if the terms of cancellation are slightly different or the room type has a slightly different name, ie one has 24 hours and another has 48 etc. or family room vs double with sofabed etc.

      Last time I did they wouldn’t match other hotel portals that were cheaper, but did against booking direct (which was cheaper that hotels.com but not as cheap as some others). It took me three goes to get it because of differences in cancellation policy and it was named differently on one site to another (even though all the rooms were the same at the hotel). I don’t think things like member only rates will be matched either (when the only thing you need is a free account to get the rate (eg IHG, Accor , Hilton etc).

      However they are quick to respond, and advise you to keep trying to get them to match.

      • I’ve found them to be increasingly difficult with it, usually based on minutely different room descriptions – with enough gentle arguing I’ve always managed to get them to agree. I can’t tell if they’re sometimes being deliberately stupid, but I assume they are.

  2. Hotels.com been excellent for me. I’ve dabbled a bit with direct loyalty schemes but too restrictive often for what I want. Incidentally I always try to get the hotel to enter my loyalty scheme number and have had some unexpected wins there. In terms of customer service hotels.com in my limited contact always been excellent, including crediting in full a 4 night stay when a room didn’t have a balcony as stated.

  3. abbas hamed says:

    i felt scammed a few years back. i didnt get any of credits on my account despite 15+ nights visiting asia and the pacific. i wrote in and they just wasted my time, taking three weeks with each reply basically not saying anything. this went on about four of five times – it felt like a real con. avoided them ever since, and its worked out for me better this way. appreciate everyone has different expeierienes and many people much better.. just saying..

  4. Cristian rivera says:

    When do you pay British Airways platinum fee?
    Any pleas thank you ?

  5. margaret smith says:

    I travel extensively on business and always use Hotels.com – It works for me – I build up ‘free’ nights to use on holidays or weekend trips. I have always found them to be very professional and courteous. Their app is also very easy to use. Thumbs Up from me

    • Oddly I’d say for business the downfall is the VAT receipt situation with them, although if travel non UK then that’s not a problem.
      My only issue with them is the negative feeling created by the over spamming of offers offering nothing. If you turn off the marketing emails you miss out on everything, turn on and almost everyday you’ll get some stupid headline offer like 50% off, but it’s never real or meaningful. Also, if you check hotels in a certain place, you’ll have several emails saying hotels in wherever are selling out fast, don’t miss out and book now. I’m sure they do the research, but I feel they’re in danger of annoying customers rather than creating opportunity.

      • ankomonkey says:

        Agree completely. I get 50% off e-mails on what seems like a daily basis. Always marked as “act now, last chance” type stuff. Whenever I genuinely need to search their site for specific properties/locations I rarely see anything like 50% off. I still use them for most non-chain bookings, but I ignore all of their e-mails.

  6. I agree that this is a good loyalty scheme – we have one reward night in the bank and another pending. However, I don’t think that it is ‘idiot proof’, nor can your reward always ‘be used to book any room on Hotels.com’. Some hotels are not in the reward scheme, and you cannot use the reward if you choose to pay at the hotel – which you might need to do if you want a VAT receipt. You don’t get a reward night if you use any of hotels.com’s own discount codes eg 10% off (although that amounts to the same thing in the end – 10% off one stay or 1 free stay in 10). Also the reward amount does not include taxes and charges so it is easy to unwittingly lose some of the reward value if you are not careful. And of course you don’t get the balance of any unused reward value, or if you book a room that is cheaper than your reward amount.

    It is worth adding that you can earn Avios as well by going through the avios website (not for the HFP offer) although the full headline avios earning rate doesn’t apply if you take advantage of the hotels.com rewards scheme.

    • Not sure what use a VAT receipt is on a free night 🙂

      The ‘one night’ issue can mount up. I am about to trigger a free night worth around £300, because we put 8 expensive nights in Croatia through hotels.com last Summer, which means I need to be selective how I spend it. I deliberately pushed a couple of cheap stays towards hotels.com to bring down the average value. Not a terrible problem to have, of course, and the ability to use the free night against suites or club rooms makes it more straightforward to use. The last one I had got used on a junior suite with club access at Park Hyatt Hamburg IIRC.

    • Just logged in to check, and it says I’ve redeemed 23 nights with them, that’s over about 6 years, almost all that travel would be personal. I’ve never been unable to redeem, although I do notice some of the smaller more niche hotels don’t redeem. I’m a user of the bland chains, concerned almost always with clean over anything else. I think the scheme is very simple, and it’s clear what you’re getting. Yes you sometimes have to be careful to balance expensive and less stays, or you have two reward nights of £90 and £200, but that’s easily sorted by using them thoughtfully.

  7. I use them almost exclusively for booking hotels just because of the loyalty scheme which in general I find works well- but I must admit that when there has been any issue, I’ve found their customer services pretty rubbish to deal with even though as a gold member I supposedly receive priority customer services assistance… I recently had a situation where I had one night not credited to my account that should’ve been and after 3 emails back and forth I just gave up as it became more pain than it was worth! All of that said, I’ve saved a massive amount with the scheme so I’ll continue to use it- but reserve the right to have a little moan every now and again!

  8. I pretty much only use hotels.com or Airbnb for my accommodation these days, I don’t see any point in staying loyal to a chain especially as I’m usually looking for just somewhere to leave my bags and sleep at night. My only criticism is that they don’t let you filter out dormitory beds. You can filter out hostels in general but some of them have decent private rooms are are generally well located.

  9. I think hotels.com is generally very good, however I did have a struggle last year getting them to refund some hotel taxes I was charged which weren’t mentioned in the original booking. They insisted they couldn’t be expected to be aware of all charges a hotel might levy, and only backed down when the ASA got involved.

    On another note, I did mention this the other day but if you are using a Tesco voucher towards a room booking, make sure to log in to your hotels.com account first; this will give you your discounted membership prices as well as the reduction from the voucher. I made a voucher booking last week – when I clicked on the link from the Tesco website my room was showing at £145 per night, but when I logged into my account the price went down to £123. With the Tesco voucher all I paid was £15 in taxes.

  10. James Cohen says:

    I’m so glad my upcoming booking was with free cancellation. I just cancelled and re-booked with this coupon.

  11. What’s the difference between “Price Guarantee Plus” for Gold/Siver and standard price matching?

  12. It is the same as the average value of the other 2 nights.

  13. O/T

    Anyone know if I can upgrade the Creation IHG Rewards card from standard to annual fee versio and get a sign up bonus? Or can I hold both?

    Cheers.

  14. I really wanted this to work but I’ve totally given up with hotels.com and their reward program.

    I’ve tried signing up, and it says I’ve already signed up, never had credits, seems to not think i’ve signed up. Bounced a few emails with CS and then nothing back from them. Stuck not being able to sign up since it thinks I already have.

    Totally given up, use booking.com same price, but fully refundable, I’ll take that difference in this case since the flexibility has some value to me.

    • Have you tried retrieving log in details for the account they think you have? You can also call CS who might be able to explain what the problem is.

  15. Can you add a booking to a hotel rewards account and collect rewards if the booking was made before the account was opened? Stay not yet completed

    • I don’t know if you can add it to a new account, but if the room is still available and your booking is refundable, you could always cancel and re-book.

  16. Mel Saunders says:

    Just a heads up – its worth keeping an eye on those ‘price match guarantee’ things. I booked couple of nights with ebookers.com on the non refundable rate a few weeks ago, tried use it yesterday only to be told they don’t offer it anymore and haven’t done for a while. A ‘discussion’ is currently on going!!. Wish I’d done the refundable room now but as we definitely needed that hotel on those days thought I’d be safe – Only used them as had bonus of 8 mile per pound spend which on a £400 room is a decent amount!

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