Reminder: Get exclusive benefits on luxury hotel bookings via Head for Points

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I wanted to give our luxury hotel booking service another mention today.  Since I launched this service 20 months ago with Emyr Thomas of Bon Vivant, the feedback from Head for Points readers has been excellent. Over £820,000-worth of rooms have been booked so far.

Here is an email I received from a reader, for example:

“I just wanted to give some feedback on Emyr and Bon Vivant. I have just used him to book three nights at the Conrad NYC for my brother’s wedding and also a night at the Park Hyatt in DC. Fantastic service, emails answered promptly, very knowledgeable and a pleasure to deal with. Certainly offers a lot better service than other similar agents I have used through Flyertalk contacts.”

What we can offer

The luxury hotel companies do not get a lot of coverage on Head for Points due to their lack of loyalty schemes. This is despite the fact that many HFP readers are regular visitors to high end hotels.

If you are staying at a major luxury hotel brand, there is one inescapable fact – you will not get the best deal by booking directly. The major hotel groups all offer additional benefits and special deals which can only be accessed when booking via a luxury travel agent. These agents are relatively difficult to locate in the UK.

Virtuoso travel agent London

To plug the gap, I have teamed up with Emyr Thomas who runs luxury agent Bon Vivant to offer a luxury hotel booking service for HFP readers.

Via our partnership with Emyr, you are able to book better luxury hotel deals than you could book yourself via a London-based travel agent who is committed to fast response times and excellent customer service.

Virtuoso travel agent UK

If you are considering booking a luxury hotel, I would strongly recommend contacting Bon Vivant to see what special offers are available for that particular property.

Bon Vivant is an affiliate of SmartFlyer, a Virtuoso agency, which means that booking through them can give you access to benefits including upgrades, free breakfast, early check-in / late check-out and $100 hotel credits (or similar) at every Virtuoso hotel.

Most of the top hotel groups (including Mandarin Oriental, Shangri-La, Four Seasons etc) have hotels that are a part of Virtuoso and you can access these benefits by booking through Bon Vivant.

There are many hundreds of other luxury hotels globally – including many Fairmont, One & Only, Hyatt, Corinthia and InterContinental properties – where Bon Vivant can access similar deals via the Virtuoso network. At InterContinental Le Grand Paris and InterContinental London Park Lane, for example, you will receive free club lounge access (usually €140 / £120 per night) when you book any room at Best Flexible Rate.

Bon Vivant will make the reservation for you and send you a confirmation outlining your exclusive benefits. You pay the hotel as usual on departure. Some hotels may request a night’s refundable deposit, or similar, but this will be outlined at the time of booking.

Reservations booked under these deals are fully flexible and have the same cancellation rules as a standard booking at the same property. The price is usually the same as the flexible rate shown on the hotel website and, by negotiation, the hotel can often be persuaded to match any promotional rates.

When a hotel is part of a loyalty programme, you WILL receive points and any elite benefits as well. This is not usually the case when booking via a third party travel agent.

Virtuoso travel agent London

Contacting Bon Vivant

If you already have a hotel stay in mind and want to see what additional amenities may be available via Bon Vivant, please contact Emyr Thomas via the form below.

If you are reading this via our daily emails, the form may not work properly.  Either click here and fill in the form online, or email me your requests at rob [at] headforpoints.co.uk and I will forward it.

Please be as specific as possible about your requirements. For example ‘I am looking at booking a Deluxe Room at Mandarin Oriental Prague for 21st to 24th March. Can you please confirm the additional benefits you can offer at this property and the rate available?’.

Remember that, in most cases, you will need to book a refundable rate to unlock these additional benefits. This programme is NOT about getting you a cheaper rate than booking direct – it is about getting you valuable additional benefits for the same price.

If you have any comments about Bon Vivant and their service, please email me directly at rob [at] headforpoints.co.uk.

IMPORTANT: If you do not get a response within 24 hours, please drop me a note. The form below is not foolproof and it occasionally fails to trigger at our end or goes into spam at your end. If you do not see the form because you are reading via Apple News, RSS etc, please email me at rob [at] headforpoints.co.uk with your requirements and I will pass it across to Emyr.

GDPR data protection information:  The information you submit through this form is sent to Bon Vivant and Head for PointsBon Vivant will use it solely for the purpose of responding to your enquiry. You will not receive any unsolicited future marketing information.  Head for Points will keep a record of your enquiry for up to six weeks and may contact you once for service feedback, at which point your data will be deleted from our email system.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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  1. Rob,

    When booking through Bon Vivant, are the benefits different/better than if booking directly on Virtuoso’s website?

    • Yes, because actually Emyr has access to two different options. Whilst we are banned from advertising it, he is also a Preferred Partner agent for Four Seasons, Mandarin, Shangri-La, The Ritz-Carlton, Hyatt, Jumeirah etc. This means that:

      a) he will offer you the better of the two deals
      b) he can access deals at far more hotels than those on the Virtuoso site (eg he can do ALL Four Seasons whilst only some are Virtuoso)

      In any event, you can’t use the site without an invite from a Virtuoso agent.

      • Thanks, and I’ve been in touch with Emyr.

        Is there any reason why a back to back booking with both Amex FHR and Emyr wouldn’t work? So say I book the first couple of nights through FHR, and the third night with Emyr, would they have any grounds do you think to deny us enjoying benefits of each program?

        • There are specific rules stopping you back-to-backing FHR and Virtuoso bookings on their own so I really wouldn’t want a fight trying to get away with combining them.

          These are very generous deals and taking the piss like this doesn’t help anyone to be frank.

  2. Stayed at the Four seasons in Miami via Emyr , the 4pm checkout was perfect for the evening flight home from MIA.

  3. Doodles says:

    Just thought I’d leave some feedback about my stay at Shangri-La Al Husn in September. The BA flight arrives early and I had read reviews online about guests being charged an early check-in fee. I didn’t really want to pay this but when i got to the hotel, it was included as one of the benefits of the rate Emyr had booked. The credit for food was handy, too. I would definitely book with Emyr again.

  4. Just completed my first stay booked via Emyr – what a fantastic experience! Great booking experience and support from Emyr, and the on-site benefits have been just brilliant. We got a lakeview room upgrade (no small benefit when you’re in Lake Louise!), excellent daily buffet breakfast (worth $160 CAD total) extra treats in the room and even a lakeside professional photo. All for just few quid more than room only would have been via an OTA.

    We have more stays booked via Emyr and are very much looking forward to them.

    Rob – thanks for providing this connection, I would not have known otherwise. Whilst this site is focussed on points and redemptions, I suspect most of us just love getting a good ‘deal’ – ideally with a bit of luxury to boot. This was exactly that. Emyr will be my first port of call when I’m not redeeming points for holidays in future.

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