Accor is scrapping Le Club AccorHotels – a new loyalty scheme with new benefits is coming soon

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• Harry Hv says:

  21 Feb21 February 21:38

  Accor’s loyalty program is deliberately awful because they are selling a subscription-based status called something like “Accor Plus”, you pay about $300 per year and you get the benefits normally associated with elite status.

  So the loyalty club has a built-in glass ceiling to protect their subscription-benefits – for example you’ll never be offered free breakfast because the paying crowd are getting half-price breakfast as a benefit

  • Andi says:

    22 Feb22 February 14:22

    But Accor Plus only gives you Silver status in LCAH and only applies to Asia-Pacific.

• J says:

  21 Feb21 February 23:01

  I did Top Gear Live in the Accor box at The O2 a few years ago for 2,500 points (€50) a ticket, which made for a more exciting redemption than a Happy Monday’s Ibis. And they’ve had the odd UK VIP experience recently, but at much higher price points. The Accor Arena redemption pricing may give an idea of what to expect, I think it’s normally around 10-15,000 points for 2 tickets.

• Paul says:

  22 Feb22 February 00:24

  I havnt stepped foot in an Accor hotel since they dumped Amex platinumcard holders. Prior to that was around 15 nights a year. It seemed an odd decision as the cost to them of a space available upgrade was minimal. Now I focus on Hilton and their brilliant free breakfast.

• Alex Metcalfe says:

  22 Feb22 February 00:59

  Any impact to being able to convert Qmiles into Accor points?

  • Jamie says:

    22 Feb22 February 03:22

    Is that a serious question?
    Get a grip and ask again when they’ve announced the detail✋

    • Chrisasaurus says:

      22 Feb22 February 05:18

      Will it run Linux?

• Nigel the Pensioner says:

  22 Feb22 February 06:05

  Good old Accor! I remember the email sent to members asking about different symbols, slogans and titles. None were particularly inspiring and Im still not sure whether “LIVE” is live or live!!
  I have platinum status purely from stays at LHR T5, which I still rate very highly and use the meagre points value earned for all but free rooms at the Novotel at BHX prior to an early morning flight. The “luxury” of the Novotel is still the only hotel within walking distance of the terminal building at BHX!!!

• Alan says:

  22 Feb22 February 07:45

  I wonder what they will do with the existing points in people’s accounts?

  • Shoestring says:

    22 Feb22 February 07:53

    Didn’t they already say? Something like use them by May or lose them, or transfer them across.

    • Shoestring says:

      22 Feb22 February 07:54

      sorry Flybe lol

    • Alan says:

      22 Feb22 February 07:55

      Thanks. Didn’t see the email, I probably just binned it along with the many other emails I get from them. Maybe I should read them occasionally!

      • Alan says:

        22 Feb22 February 07:56

        D’Oh. started my last reply before you corrected to Flybe.

• a9504477 says:

  22 Feb22 February 07:53

  I don’t see the main problem of Accor to be revenue-based redemptions; it’s revenue-based status why i don’t stay there any more as it’s just not worth.

  • Andi says:

    22 Feb22 February 13:52

    You can earn status through nights stayed at Accor. You could do 60 nights at a ibis for Platinum or 60 nights in Sofitels. How is that revenue-based status?

• Big Dave says:

  22 Feb22 February 07:59

  will you still get gold buying an Ibis business card I wonder…

  • Lady London says:

    22 Feb22 February 10:37

    I took that card for a year. It was a waste of time. You get the welcome drink or whatever even at lower status. the advertised 10% off was offered, about 1 time in a year of very frequent searches.
    I gave Accor something between 22-30 nights that year. The cost of the card only broke even with that level of nights. most of them got only 5% offered – that you get anyway as a member.

    The other naughty bit is that the current way that Accor paid membership card functions, is yes it will give you Gold. But they won’t credit you the equivalent nights for Gold, towards Platinum. So even though you’re Gold you are not having to get just the nights that would take you to Platinum. No, even though you’re Gold you still have to do ALL the nights from scratch. They told me this when I asked them why I hadn’t been upgraded back to Platinum after doing the right number of nights from Gold.

    Oh, and lastly, the way that Accor paid membership currently works, if you sign up in November you only get the Gold till the end of the calendar year. Yup. someone who signed up in February will get the Gold till the longer time, till the end of the calendar year. Your paid membership will still go into the following calendar year, but your Gold status will disappear after the end of the calendar year. When I mentioned to Accor Customer Service that this appeared to have happened, I basically got a very Gallic shrug of the shoulders and they said this is definitely how it is working.

    Very close to fraudulent on the almost-never-really-offering-the-advertised-10% off (it’s 5% mostly, that you get anyway with any level of status). And definitely in my view, fraudulent and unfair to cut off the Gold status at the end of the calendar year regardless of how long someone paid Accor for the rest of this paid subscription.

    The only benefit of that card is that you can cancel usually at 5pm or 6pm on the day of arrival, whereas same price is generally paid for bookings requiring between one and three days’ notice (it varies). So in that sense it’s a good Business card but that’s the only thing it gives you.

    • Richmond says:

      22 Feb22 February 14:25

      If you buy in January, you will get Gold for two years. However I agree, it’s useful status anyway. I got drinks vouchers but having free drinks is not real benefit. I would prefer actual saving on parking, breakfast, etc.

      • Lady London says:

        22 Feb22 February 16:39

        That must be a new promo. It was possibly introduced after I discovered they had cut off the gold at the end of calendar year even though the rest of my paid subscription continued into this year. Now I’m really ****ed off.

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