The joys of doing live TV

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• Spurs Debs says:

  15 May15 May 07:53

  Hi original Lady of London, you replied to my question re phoning You First to book return tickets on my 241 last night.

  I’m pleased to say I called them and a very helpful CS agent managed to get me two business class returns. For some reason they didn’t release first class at 1am so I got the business seats and have set up alert for first class.

  He added to my outgoing 1st flight to Tokyo and I paid £380 in taxes compared to over £750 for outgoing flight.

  I called at 12.53am after I had phoned earlier to check how long security questions took. Had four minutes to kill but the agent was fine no problem with waiting.

  • TGLoyalty says:

    15 May15 May 08:00

    First class seats aren’t guaranteed so don’t get release at midnight GMT T-355 like the 4 eco and 2 business seats.

  • Cat says:

    15 May15 May 08:02

    That’s excellent Spurs Debs, and worth noting for future redemptions!

    Thanks for letting us know. Fingers crossed the alerts come through and enjoy Tokyo!

• Kevin says:

  15 May15 May 07:54

  I bought some Bonvoy points a week ago and, boringly, they aren’t in my account. Are they always this slow or do I need to get in touch? Is there a preferred method for talking to the Bonvoy Empire?

  • TGLoyalty says:

    15 May15 May 08:04

    I’ve read that if your account is new it can take 4-5 days but otherwise should be near enough instant

    The uk call centre is pretty helpful tbh.

  • Sean says:

    15 May15 May 08:07

    Did the same thing 10 days ago – after 7 days realised i’d entered the wrong account number by 1 digit. Phoned 02070127312 to query – still awaiting refund. they recommended re-buying which i did and points arrived within 24 hours.

    • Kevin C says:

      15 May15 May 08:43

      Thank you both for your help. I think the first digit of my account number may be missing from the transaction. I have rung them and now they are going to email someone and I have to wait another 5 working days 🙁 Luckily I don’t have an urgent redemption planned.

  • Anna says:

    15 May15 May 12:58

    I find everything to do with Bonvoy rather slow. Points purchased took several days to show in both mine and my OH’s account. Also, one of their hotels recently charged me in error to the tune of $2000. Bonvoy have indicated this could take weeks to resolve so I’ve started a dispute through Amex so at least I won’t have to pay the credit card bill in the meantime.

• Mikeact says:

  15 May15 May 07:59

  Very good Cat. As a long distance walker myself, I’ve completed most that you have mentioned…you need to try Swanage down to Lands End and back up to Minehead, 600+ miles ! I’ve also walked the Sahara for Macmillan a few years back and managed to raise a significant amount. Good luck.

  • Cat says:

    15 May15 May 08:14

    The South West Coast Path is very much on my “to do” list (along with the Pennine Way, Offa’s Dyke, the Cotswold Way and the West Highland Way)!

    If this summer goes well, I may well turn my year of walking into a decade of walking – if I think I can hack it, I may work my way up to Te Araroa and/or the Pacific Crest Trail…

    But the Sahara? Wow! From where to where? I’m assuming it was an organised event (I wouldn’t want to tackle that without water rest stops being available!).

• Andrew (@andrewseftel) says:

  15 May15 May 08:21

  Presumably you have a right under GDPR to request a copy of the segment as part of a subject access request, although not necessarily to redistribute it.

  • Rob says:

    15 May15 May 08:49

    Potentially, but I would want to distribute it 🙂

• Ken T says:

  15 May15 May 08:37

  Hats off to you Cat – that’s a magnificent effort.

  I’m doing the yorkshire 3 peaks next month – and can’t wait.

  There is a cracking walk in Mallorca from Sa Calobra to Escorca (probably 8-9 hours round trip), and Sa Calobra is great for a swim to finish off (but very crowded at peak times, sadly)

  • Cat says:

    15 May15 May 11:04

    Ken T, thanks so much!

    That’s brilliant advice for Mallorca – thanks!. The Yorkshire Three Peaks is glorious – I recommend doing it anti-clockwise from Chapel le Dale, as there’s an insane climb that looks like a wall on Ingleborough, and it’s best to get it out of the way! I found the other two peaks easier. It’s a glorious hike – enjoy!

• Liam says:

  15 May15 May 08:44

  Very nice, thank you.

• Inconsiderate Practical Joke says:

  15 May15 May 08:45

  @Lady London

  I apologise for using your “Screen Name”

  It was simply a joke, didn’t mean to cause you any distress or harm. Sorry!

  • Shoestring says:

    15 May15 May 09:03

    and where’s my apology? Late though it is

  • Lady London says:

    15 May15 May 11:04

    You are forgiven. thanks for fessing up.

    • Inconsiderate Practical Joke says:

      15 May15 May 11:08

      Thank you,
      Once again I’m sorry!
      Have a good day!

• Tony says:

  15 May15 May 08:51

  OT – travelling from Toronto to Dublin and have Amex Plat with Priority Pass. Will be travelling with teenagers (16 and 13) was wondering if anyone had recommendations on which lounge would be more suited to them?

  I appear to have the choice of Plaza Premium or Air France/KLM.

  Any recommendations gratefully received.

  • Michael says:

    15 May15 May 09:44

    Plaza Premium are generally quite good – I’d google both and do your own comparison though as they’re quite niche lounges for a UK blog like this one.

    • Tony says:

      15 May15 May 10:42

      Yes but I though I’d give it a shot. There’s some well travelled people on here. Normally it wouldn’t bother me but if one has something teens would go for I would take that over the other.

      Thanks for replying!

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