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Is luggage rental useful? We review Cargo, a new suitcase hire service

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We were recently approached by a new luggage rental concept called Cargo to review their offering.  I was a little confused. How on earth does renting luggage work? And why would you hire luggage? But after trialling the service and actually needing to hire some luggage, I’m actually a bit of a convert.

Cargo works like this:

You visit the Cargo website, select the dates you are travelling, choose the luggage you need and book it

The luggage is delivered to your home or a DPD drop point (you are given an approximate delivery time the day before, which is helpful)

You use the luggage as you wish and then it is picked up by DPD when you return from your trip

Cargo luggage rental
Initially, I wasn’t sure how I’d use this service.  This was until I realised I was going to need an extra suitcase to take on a trip to the Catskill Mountains in midwinter three days before departure.

Ski wear is not packing efficient. A couple of ski jackets, trousers and pairs of warm boots can take the majority of a suitcase, so you find you’ve got to take an extra suitcase to fit a week’s worth of non-ski wear, toiletries, books and so on. If you have an extra suitcase lying about, great, but if not, buying a decent suitcase starts at about £200.

By contrast, renting a large suitcase with Cargo for a week is £43 and it’s less if you need smaller carry-on luggage.

Cargo luggage rental

I trialled the service and found everything to go very smoothly and the luggage I was given was in immaculate condition.

We recognise this isn’t going to be a service for a prolific traveller with every shape and size luggage imaginable.  However for anyone that needs an extra suitcase last minute (suitcases can be delivered within 48 hours) it is an option to consider.

Cargo very kindly gave me a free trial of their service.  We have not been paid to promote them and all opinions (as always) are our own.

Comments (127)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • A says:

    In a city where apartment storage space is at such a premium that some people pay for somewhere to store their air conditioning units over the winter (NYC) this could do well..

    On the other hand….bed bugs.

    • Peter K says:

      I’m confused why people think that some who will pay £40+ to rent luggage will stay somewhere that is likely to have bed bugs?

      • Mr(s) Entitled says:

        Bed bugs do not form a economic divide. We had them on the fixed income trading floor at JPMorgan in New York. In terms of wealth, that is a location with a very high concentration. It was not a barrier to the bugs.

  • AJA says:

    The comments on this article are hilarious, most of them in indignation to the idea. I don’t think it is something I will be taking up any time soon but I do wish the company good luck and I do hope they make money from it.

    The one issue that strikes me is who gets the refund from BA when the rented luggage doesn’t arrive with you at your destination? That’s an insurance claim horror story waiting to be told.

  • Russ says:

    £200 isn’t a lot of money. What has been offered here, as commentators have already suggested, is another way of getting something that needs transporting from a to b. It’s a bit like getting from Dubai to Abu Dhabi, you can either get a taxi or you can fly in by helicopter. Some would think the price tag for helicopter transfers are reasonable however they would fall short of mocking those of lesser means taking a taxi. HFP is about highlighting the travel options available and let readers see what’s available. There is always going to be someone who has more/less money than you. It’s how we use what we’ve got which interests us.

  • Chrisasaurus says:

    Checking in is going g to get a lot harder:

    “Is this your bag, sir/madam?”

    “Erm, well yes.and no really… Sort of, just for a bit”

    “Would you mind stepping into this office?”

  • Charlieface says:

    A much more useful idea would be a ONE-WAY luggage rental. The amount of times I’ve needed that…

    One time I took an old battered case from someone who was throwing it out, and took that one way and threw it out when I got there

    • Lumma says:

      I thought about that too, but surely if you need an extra case one way (say you’ve made a big purchase on holiday), you’re likely to be somewhere you can buy a case for less than £40.

      It arguably won’t work for this business anyway, even if you forget about the logistics of shipping a case to a different country in a suitable timeframe, they’re making the money on you having the case for one or two weeks. One way rental you’re gonna have the case for a couple of days max

    • Lady London says:

      Would you have to pay the return journey as well, like a taxi to somewhere remote?

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