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Why can’t you access your Virgin Flying Club account?

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If you’re a Virgin Flying Club member, you may have noticed that you have been unable to access your account for the last week.

Not only can you not log in, but the Flying Club call centre cannot access your account either.

I assumed this was just the usual Virgin Atlantic IT mess up, but on Saturday we noticed that American Express Membership Rewards was no longer offering Virgin Flying Club as a transfer partner.

This is not altogether surprising.  Virgin Atlantic transfers from American Express Membership Rewards are instantaneous – usually – so it is particularly problematic if people initiate a transfer and the points just disappear.

I dropped the top team at Flying Club a note on Saturday.  The long and short of it is that there has been a serious IT issue but everything is in hand and there is nothing suspicious going on!  Normal service will hopefully be resumed soon.

How to earn Virgin Atlantic miles from UK credit cards

As a reminder, there are various ways of earning Virgin Flying Club miles from UK credit cards.  Many cards also have generous sign-up bonuses!

Click here to read our detailed summary of all UK credit cards which earn Virgin Flying Club miles.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more Virgin Flying Club miles?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)