If you’re a Virgin Flying Club member, you may have noticed that you have been unable to access your account for the last week.
Not only can you not log in, but the Flying Club call centre cannot access your account either.
I assumed this was just the usual Virgin Atlantic IT mess up, but on Saturday we noticed that American Express Membership Rewards was no longer offering Virgin Flying Club as a transfer partner.
This is not altogether surprising. Virgin Atlantic transfers from American Express Membership Rewards are instantaneous – usually – so it is particularly problematic if people initiate a transfer and the points just disappear.
I dropped the top team at Flying Club a note on Saturday. The long and short of it is that there has been a serious IT issue but everything is in hand and there is nothing suspicious going on. Normal service will hopefully be resumed soon.
How to earn Virgin Points from UK credit cards (October 2022)
As a reminder, there are various ways of earning Virgin Points from UK credit cards. Many cards also have generous sign-up bonuses.
You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):
You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.
American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.
The Platinum Card from American Express comes with 30,000 Membership Rewards points, which convert into 30,000 Virgin Points.
EDIT: Until 25th October 2022, there is an exceptionally generous sign-up bonus on The Platinum Card. You will receive 60,000 Membership Rewards points – double the usual amount – and £200 to spend at Amex Travel. You need to spend £6,000 within six months to earn the bonus.
Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.
(Want to earn more Virgin Points? Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)