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How to get a discount on Heathrow Express train tickets (2020 edition)

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It’s been a while since we last looked at the different ways of finding a Heathrow Express discount.  A few things have changed since then, so I thought it was worth an update even if you’re not planning a trip at the moment.

You can book your tickets via the Heathrow Express website here.

‘Secret’ discounts are nearly, but not quite, dead

Ten years ago, the generous discounts that many airlines used to offer for buying Heathrow Express tickets via their websites dried upYou could often save up to 14% this way.

The only offer I know of is in association with Mastercard.

The link for your discounted Heathrow Express ticket is here.  You need to register for Priceless Cities before you can book.

You save 12% on full fare standard and First Class tickets.

Heathrow Express discount

Remember that children travel FREE

Children under 15 travel for free on Heathrow Express.

This makes a substantial difference to the maths when you compare the train to a taxi.  As a family of four, we have increased our use of the Heathrow Express since this policy was launched, mainly when travelling at peak times on a Friday when I don’t want to trust the M4.

Make SERIOUS savings by booking in advance

A range of Advanced Purchase tickets was launched around five years ago.  If you can plan ahead – a long way ahead – you can make big savings.

You can see the full list of prices here.

Tickets can be as cheap as £5.50 one way.  There is a yield management system in place, so if you book late or on a busy train you will pay more.

Combine that with the fact that children under 15 are free, and a family of four could get to Heathrow for as little as £11.

Discounts for two or more people travelling

Heathrow Express has a special offer for two people travelling together – £55.50 return in Standard Class.  Full details are here.  You need to use promotion code DUOSAVER when you book.

If you are travelling in a group of three or more adults, see a deal for that here which saves 33% using Heathrow Express discount code 3RDOFF.

Heathrow Express discount

Earn Avios points or Heathrow Rewards points when you book

You are able to collect Heathrow Rewards points on Heathrow Express tickets booked online.   This works on both the main website and the HEx app.

You earn 1 Heathrow Rewards point per £1 spent.  Premium tier members earn 2 points per £1.  They can be redeemed 1:1 for Avios air miles, Virgin Flying Club miles, Emirates miles, Miles & More miles, Heathrow shopping vouchers and various other bits and pieces.

You can also collect Avios points with your Heathrow Express tickets as this article explains.  This is a far more generous offer than the Heathrow Rewards one because you earn 5 Avios points per £1 spent (see ba.com here).

You need to visit www.heathrowexpress.com/avios to book.  These sites do not allow you to mix a promotional code with your booking, nor can you book Advanced Purchase tickets.  You also do not earn Heathrow Rewards points via these links.

Using a railcard on Heathrow Express

Don’t forget that if you have a railcard (National Railcard, 16-25 Railcard, TfL Annual Gold Card, Senior Railcard etc) then you can also get a discount – my Mum gets 34% off with her Senior Railcard.

Details of how to claim a Railcard discount are on this page of the Heathrow Express site.

Big discounts if you work for an airline

You save 75% on full-fare Express Saver and Business First tickets if you work at Heathrow – see here and scroll to the bottom.  This discount also applies to employees of airlines that operate out of Heathrow who have a valid airline photo ID card.

This means that if, for example, you work for British Airways at Gatwick, you are still entitled to 75% off your Heathrow Express ticket.  An easyJet employee would not as easyJet does not fly from Heathrow.

Heathrow Express discount

A free upgrade if you are Star Alliance Gold

You are able to upgrade your standard class ticket to First Class if you have a Star Alliance Gold card from any of their member airlines.  Simply sit in the First Class carriage and show your Gold card to the conductor.

The website for the offer is here.  Note that whilst the website says that you needed to have a ‘full fare’ Heathrow Express ticket, this is never imposed.

A free upgrade if you are British Airways Gold Guest List

The least known benefit of being a British Airways Gold Guest List member is a free First Class upgrade on Heathrow Express.

As ba.com explains, simply sit in First Class and show your Gold Guest List card and your standard class ticket to the conductor.

A standard BA Gold card will NOT work – there is a small ‘GGL’ in the corner of Gold Guest List member cards.

Don’t forget TfL Rail (was Heathrow Connect)

If you don’t want to take the HEx at all, the slower TfL Rail service from Paddington is also an option.  Whilst this train historically went to Terminal 4, it is now stopping at Terminal 5 (due to the closure of Terminal 4) as well as Terminal 2-3.

TfL Rail is now included in the daily cap for all your tube, tram, DLR, bus, overground and National Rail travel in London – so you will never pay more than £13.20 for Zones 1-6 (which includes Heathrow).

The journey from Paddington to Heathrow costs £10.90 itself. At £21.80 for a return ticket as opposed to £37 for an Anytime Day Return on the Heathrow Express, you may find it worth it.

If you have a London travelcard, for Zones 1 to 6, taking TfL Rail will cost you nothing extra. If you have a travelcard for fewer zones, you only pay the difference between zone 6 and the outermost zone on your travelcard.

And, of course, there are the tube and indeed bus options. Both are cheaper, but the tube does lack the comfort and space of the trains – the Heathrow Express is, in my view, the ‘poshest’ train service in the country. In many ways, it depends where you are starting from as to whether going via Paddington is convenient.

Comments (20)

  • Simon says:

    I have to say that the way Heathrow Express dealt with my cancellations and rebookings was excellent. Their customer service has been very good and one reason that I will continue to travel with them. I don’t buy in advance so can’t benefit from the £5.50 price but even paying £37 is good value for money considering what you get for it.