The new Aspire lounge in Manchester Airport Terminal 2 is finally opening

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Cool says:

  30 Jan30 January 20:15

  Do the 2-4-1 rules allow return leg to be booked from a different country? Thinking of booking the outbound leg before the expiry of the voucher (due to no inbound availability upto expiry date) and use the return leg voucher on a different long haul trip for later in the year.

  • AJA says:

    30 Jan30 January 20:47

    That’s effectively an open jaw booking which is allowed as long as the geographic distance between your original landing airport and your new departure airport is SHORTER than either of the two flights.

    See this article
    https://www.headforpoints.com/2021/02/17/what-are-the-rules-for-booking-an-open-jaw-redemption-flight-using-avios-points/

• Jacqueline Entwistle says:

  31 Jan31 January 10:19

  I am very confused by all of this. I did as you said to save a companion voucher and booked a flight to Edinburgh. I received the 2 travel vouchers but they still kept sending me emails to check in for the flights. I have not received back the AVIOS or the money I paid?

  • Rhys says:

    31 Jan31 January 10:23

    I had this in 2020 too – the IT systems sometimes get confused, because an FTV is literally just your booking put on hold, hence it is also visible on manage my booking etc.

• Michael L Wright says:

  31 Jan31 January 11:03

  This morning at about 8.20 a.m. I rang BA in order to cancel a US return flight, for which I had used a companion voucher. I asked the agent, Harvey, for a cash and Avios refund, but the agent said that if I did that it would cost me 2 x £35, but if I went for the Future Travel Voucher option I could book cheaper flights for trips returning by 30 September 2023 and the difference in cash and Avios would be refunded. The Future Travel Voucher route, he said, would have the advantages that (a) the companion voucher, which he looked up and advised expired at the end of March 2022 would be extended and usable for flights returning by 30 September 2023, and (b) save the 2 x £35. I asked that in the worse case scenario could I just have all of my money and Avios back, and he advised that I could at any time up to 30 September 2023, ring up, quote the original booking reference, say that I wanted to cancel and have all of my money and Avios back, less the 2 x £35 cancellation fees. I was surprised that the £35 per person cancellation fees for Avios booked flights were no longer being waived; was the agents advice correct in this? This telephone conversation is presumably recorded and is binding on BA?

  • Rhys says:

    31 Jan31 January 11:09

    That’s correct. The fees are only waived if BA cancels your flight, not if you choose to cancel on a flight that is still operating.

  • Rob says:

    31 Jan31 January 12:04

    You pay the £35 to break it. Otherwise, everyone – instead of paying £35 to cancel an Avios flight – would turn it into an FTV and then call up BA to break the FTV to save £35, thus causing even more pressure on the call centre.

    • Adrian says:

      31 Jan31 January 14:10

      What Rob says is correct, but i took a FTV for a flight last month as i couldn’t get through to cancel even on the gold line, yesterday phoned up expecting to pay the 2x £35 to refund the FTV but was told there wasn’t a fee, so very pleased with that and the wait was only 15 mins.

• Michael L Wright says:

  31 Jan31 January 12:16

  Apologies, but my point was that I am pretty sure that at one point during the recent pandemic (note my optimism) I cancelled an Avios/companion voucher flight which was still operating and the 2 x £35 fees were waived.

• SilverLining says:

  31 Jan31 January 12:40

  About to book a flight with companion voucher which I am then going to cancel for FTV to extend the validity of my companion voucher which expires in May. Do I have to book a return flight or can I go for one way and thus halve the cash and miles that I handover short-term?

  • BagginsSurrey says:

    31 Jan31 January 16:44

    Good question. I’d like to know that too.

  • Geoggy says:

    1 Feb1 February 07:31

    I asked this in the forum and was told a one way was fine. I’m going for Man-LHR

    • SilverLining says:

      1 Feb1 February 11:16

      Thank you Geoggy

• Napoleon Zemah says:

  31 Jan31 January 20:16

  Looking forward

• Chris says:

  5 Feb5 February 15:23

  Hey guys. I have just requested cancellation on a booking with 2-4-1 and received 2 eVouchers (FTV) valid until September 2023. However, the email mentioned nothing about the 2-4-1 voucher. Is this normal or I should wait a couple of days until I see it again with its new validity?

  • Rob says:

    5 Feb5 February 20:34

    See what with new availability?

    You DON’T get your 241 back, or your cash, or your Avios. It is all wrapped up in the FTV.

    • Chris says:

      7 Feb7 February 07:58

      Thank you, Rob. I was left with the impression that it will be some sort of a returned 2-4-1 with new validity, but now I understand. I simply have to call BA and use my 2 FTVs to book new flights. The original one was for Premium economy, because I genuinely could not travel, but hope they will allow me to upgrade to business once I try use the FTVs in future 🙏

• Simon says:

  7 Feb7 February 15:11

  Are people continuing to receive emails? I have 8 FTVs and not received any…..?

This article is closed to new comments. Feel free to ask your question in the HfP forums.