British Airways has stopped selling tickets for short-haul flights from Heathrow

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• Lee says:

  29 Jul29 July 11:58

  Am I correct in thinking you still cannot cancel an Avios booking online? If not, what is the best number to call? I’m a Silver and yes, I have checked online, but BA now hide their telephone numbers very well.

  • Rob says:

    29 Jul29 July 12:03

    You can cancel, as long as it meets the criteria for a voucher. Click ‘claim a voucher’ and then you get an email back saying ‘Avios tickets no longer get vouchers so we’re refunding it all’. I did this online last weekend.

    • Jess says:

      29 Jul29 July 13:06

      I am still waiting over 4 weeks later for my money to be refunded though the voucher and Avios were back instantly.

      • Alan says:

        29 Jul29 July 16:11

        I cancelled an AMEX 2-4-1 flight and had to call up, I tried to voucher option but got an email stating it didn’t meet the criteria (maybe because the flight was for after 30 September 2022?) I received the voucher and avios back straight away a matter of minutes. The cash re tax and charges surprised to get it back in about 3 days.

        I had a cash flight cancelled and took the refund option. The cash was returned after about 2 weeks.

    • Toby says:

      29 Jul29 July 16:11

      I have done this, but it seems to go into a queue to be processed. So every time I have had to call BA to ensure it is actually cancelled before the flight is flown (still showing as not cancelled 25 hours before). Haven’t wanted to risk BA claiming I didn’t cancel at least 24 hours before the flight just because their processing is slow.

• Mike says:

  29 Jul29 July 11:58

  I have a feeling there are going to be a lot of short notice short haul cancellations over Fri and Sat for the next few weeks.

• Mark says:

  29 Jul29 July 12:34

  Flying from Gatwick tomorrow on Wizzair at 5pm. Do I still need to go 3 hours ahead if I have a check in baggge?

  • Rob says:

    29 Jul29 July 13:12

    A Saturday in August, what could possibly go wrong?

    • Kevin C says:

      29 Jul29 July 13:36

      I was at Gatwick most of last Saturday. Our BA plane was delayed by a mere 5 hours. Big queues at check in counters. Security was fine. Of course tomorrow, the last Saturday in July, may be different.

    • Ivanka says:

      29 Jul29 July 13:38

      It was actually quite efficient last Saturday at Gatwick. Chatting to security they said pre 10am is worst, gets better later in the day. Food outlets were rammed but security took 5 minutes at 4am. Certainly not a bad experience. Seen it worse in Feb half term pre covid.

      • CamFlyer says:

        29 Jul29 July 18:50

        Five minutes for security at 4 AM is still too long….

        I’m scheduled to fly from Gatwick Monday @1545. I’m hoping 2 hours is sufficient.

  • Track says:

    29 Jul29 July 13:38

    I am liking Rob’s sense of humour! Written with the right apostrophe )

    • MJB says:

      29 Jul29 July 16:02

      Seconded.

• Susan says:

  29 Jul29 July 14:30

  What’s the easiest way to check for pulled flights (without an Expertflyer a/c)? I was looking at Limoges-Sou on 03/09 earlier this week with wide open availabilty but that seems to have disappeared completely from ba.com

  • pauldb says:

    29 Jul29 July 19:47

    If it’s still running it should be on the BA timetable. In this case it’s still on EF but zeroed out.

  • pauldb says:

    29 Jul29 July 19:49

    You can also search on oldmatrix.itasoftware.com with the “only show flights with seats” option unticked.

• Len says:

  30 Jul30 July 07:52

  BA seem to e moving from one self inflicted mess to the next. Time to move on from a company that lives on their history but is a very ordinary airline being left behind. Many still showing blinded loyalty for an airline long past its best.

  • Catalan says:

    30 Jul30 July 12:33

    How is it ‘self inflicted’ if they’re required to meet Heathrow’s capacity caps and cancelling flights as a consequence?

    • Surreygp says:

      31 Jul31 July 20:38

      Not really, I have to go Vienna this coming week and BA doesn’t sell tickets, Austrian does. So in the last months I now had to change about 1/3 of my flights from BA to AF, Austrian etc, as BA doesn’t sell tickets, Cancels, etc. I managed to fly a lot (>3k tier points) even during COVID, but since April it has become a real struggle w BA.

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