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When Rhys met Michael O’Leary, CEO of Ryanair

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I was at the Andaz Liverpool Street hotel on Tuesday, where Ryanair’s CEO Michael O’Leary was announcing its biggest winter schedule ever, with flights from 21 UK airports.

(By a crazy coincidence, I was also staying at Andaz Liverpool Street on Tuesday night to review it for HfP. This was arranged before the Ryanair invitation appeared.)

Arriving 20 minutes late (from a Ryanair flight…?!) O’Leary rushed into the room ripping off the bubble wrap from a blue-and-yellow sign heralding the announcement. He began telling his assistant to sort out his laptop whilst he handed out paper copies of the press release for journalists.

Ryanair press conference

I have a lot of respect for Michael O’Leary. Most airline CEOs tiptoe around questions and harp PR platitudes. O’Leary doesn’t. After mucking in to get the conference set up he immediately launched into an impressive, fast-talking 10-minute presentation, hammering home everything he wanted to cover. He’s direct, gets the job done and gets on with it.

It’s rare to be at a press conference that’s interesting. O’Leary actually makes it fun, firing zingers left, right and centre.

So, whilst we wouldn’t normally write about Ryanair, we thought it would be an interesting opportunity to write about what Michael O’Leary thinks about the issues plaguing the airline industry in 2022.

The Gospel According to Michael O’Leary

On Heathrow ….

Ryanair doesn’t fly from Heathrow, and doesn’t have any plans to. This didn’t stop O’Leary from letting us know his views on the UK’s biggest airport.

Branding it ‘Hopeless Heathrow,’ he admonished airport management for failing to fix their staffing issues and instead choosing to implement a passenger cap right through the summer and into the winter.

Of course, Heathrow wasn’t the only airport that experienced delays at the start of the summer. Gatwick and Manchester were also affected, although O’Leary claims that both airports have now recruited to eliminate those problems and are operating much more smoothly.

Not so for Heathrow: instead of recruiting more staff, “the visionary way to serve your customers is to cap them”.

He did offer a solution to the problem. Shareholders “could start by firing John Holland-Kaye [the CEO] out of Heathrow.” I am genuinely shocked this hasn’t happened already, to be honest.

On Her Majesty’s Government ….

“Scrap Air Passenger Duty and scrap hard Brexit” is what O’Leary said when asked what his top priorities would be for the new Prime Minister. “Grant Shapps would be no loss to the transport sector” either ….

O’Leary takes a pragmatic view on Brexit. Whilst Brexit won’t change, he did rail against “Johnson’s hard Brexit” which has resulted in what he perceives as the most difficult labour market in Europe. “At least put in place some free trade agreement with Europe to allow UK and European citizens to move to and from Europe to work …. do a Brexit deal that makes sense for UK consumers and the UK economy.”

The Civil Aviation Authority wasn’t spared either. “What have the CAA ever done for us?” O’Leary’s view is that the CAA is fundamentally powerless – although “I wouldn’t give the CAA any more power, I would ban them.”

Ryanair press conference

On a recession ….

The ‘R’ word was at the tip of everyone’s tongues, although O’Leary was remarkably bullish on the subject. “We will grow stronger in a recession, as we have in every other recession before.”

Instead of cancelling holidays, O’Leary sees passengers trading down to cheaper carriers, which inevitably means flying Ryanair. “It’s BA and easyJet that will struggle.”

Fears of cratering demand and increased oil prices have meant many airlines are reducing schedules. Ryanair, meanwhile, is increasing them, and is hoping to mop up all the demand left on the table. Wizz Air, for example, is trimming its schedules by 25% because it failed to hedge its fuel costs.

Ryanair has hedged 90% of its fuel requirements to March 2023 at around $63/barrel and 40% at ~$93/barrel until March 2024. Whilst Ryanair’s average airfare will rise in the single digits over the next 3-4 years the airline will continue, claims O’Leary, to grow to 225 million passengers in 2025, from around 166 million this year.

Ryanair is also getting good deals from regional airports, where there is a golden opportunity “replacing aircraft and capacity that has disappeared from their airports as a result of covid or the financial collapse of airlines.”

Overall, he predicts that European aviation in 2023-2024 will lag pre-covid numbers but that Ryanair will be bigger. That’s not a hard target to achieve given that the airline is already opearting at 115% of 2019 capacity this year. “I’ve never tempered a growth plan in my life – it’s full steam ahead.”

On Boeing ….

Ryanair’s growth will depend on the arrival of aircraft it has ordered, however. The airline has a total of 210 737MAX on order, which it will use to replace and expand its network. The planes will deliver massive savings, as they can take eight more passengers than the older 737s whilst being 16% more fuel efficient.

The only question is whether Ryanair gets them on schedule with just over 50 due to arrive this winter. Right now, O’Leary thinks the jury is out on whether Boeing can deliver. “You’ll get more excuses than aircraft deliveries [from Boeing] this winter.”

He says “Boeing are running around in fucking denial,” with surplus engines and surplus wings waiting for aircraft on the final assembly line to move out. He places the blame firmly on Boeing’s mismanagement of the program: “it’s not supply chain issues, it’s bad management in Seattle.”

On Ryanair ….

Of course, his main reason for being in London was to trumpet Ryanair’s winter schedules.

With flights from 21 airports, it will be Ryanair’s biggest winter schedule ever, with five new bases opening including Belfast. In total, Ryanair will operate over 2,000 routes from October to March, with fares starting from £29.99.

“The era of low fares is not over but the £9.99 fares, really cheap and cheerful fares, are over for a couple of years.”

Comments (175)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • whiskerxx says:

    Did Rhys meet him? Or just in the same room at the same time?

  • SAS says:

    At least put in place some free trade agreement with Europe to allow UK and European citizens to move to and from Europe to work …. do a Brexit deal that makes sense for UK consumers and the UK economy.”

    Clearly not as sharp as he thinks he is. That was asked for by David Cameron and rejected by the EU.

    This CEO is way behind the times..

    • Rhys says:

      David Cameron wasn’t involved in Brexit negotiations?!

      • Abdul says:

        True. But it was no concessions that led to the referendum. Cameron went home with (an even redder) face after his big EU tour fell flat. He was one of “them”, but they failed to listen.

        • Rhys says:

          Of course the EU wasn’t going to offer anything for free!

          • Abdul says:

            They do whatever they want, when they feel like. Ban Russian energy and bankrupt Europe. Logical. Look at Ukrainian accession. It’s probably written on disappearing ink…

          • NorthernLass says:

            He was asking for things that other EU countries just decide to do unilaterally, sticking to the rules just when it suits them, e.g. Austria reducing in-work benefits for other EU nationals, or Spain withholding free medical treatment for tourists.

        • John says:

          Cameron asked for the impossible : namely changes to the treaties outside of a treaty round. He could have used our long-awaited rotation in the EU presidency (which he handed to Austria) to either begin, or threaten to begin, a treaty round. Young Mr Kurz used his presidency to force Merkel’s hand on refugee flows, if you remember.

          • AndyC says:

            Cameron obtained a number of minor concessions from the E.U., subsequently returning, as he did, to the U.K., following which, as predicted, he passed them off as major achievements.

    • Callum says:

      When? He asked before the referendum while the UK was still a member and it was quite rightly rejected because it’s a fundamental principle of EU membership. I don’t remember him asking afterwards at all, let alone it being rejected?

      • Freddy5 says:

        Certain EU states – Denmark springs to mind – have powerful exemptions still in place, eg Euro adoption/ defence/ citizenship/ right to buy property in Denmark.

        There’s no particular reason UK couldn’t have negotiated something along those lines for free movement, even if only a temporary measure.

        • Billy Walsh says:

          “There’s no particular reason”, there are lots of reasons

          • Abdul says:

            Giving candidate status to Ukraine shows it was perfectly possible. Ukraine is decades upon decades away from being ready to be a Member State.

          • Simone says:

            Check how many exceptions the Uk had when Cameron went to negotiate additional ones …

        • Rui N. says:

          No country has ever had so many exceptions to EU rules as the UK. To end free movement, as other people already rightly said, would require changes to the treaties. Although for current Tories the rule of law doesn’t matter anymore, for a lot of people it still does.

        • Callum says:

          There’s a very good reason why the UK couldn’t do that – the EU said no…

          I think the curtailment of free movement is a MUCH bigger deal than the other waivers you’ve mentioned. It’s a fundamental principle of the EU. The only waiver you mention that comes close is the Euro, but that is a grandfathered exemption numerous countries got at the time it was introduced – they haven’t retroactively removed the Euro from Denmark (and has never happened in any country).

        • QFFlyer says:

          The UK already did have a number of opt-outs in place in the same way – that’s why there was no Euro, no Schengen, etc.

  • Callum says:

    “The era of low fares is not over but the £9.99 fares, really cheap and cheerful fares, are over for a couple of years”

    No it’s not… There may be less of them, but I bought a £10 Ryanair flight just last week.

    • Abdul says:

      MOL is just trying to rejig Rob’s price-takers vs price-makers. He hopes by saying prices will be higher, he will be able to charge them :D.

      This winter, airlines won’t be able to park their fleets so fast and will be reluctant to do so once again. I think there will be a lot of spare capacity in the market and there could be a price war.

      • John T says:

        It’s almost quieter in winter. Airlines park their fleets to do scheduled maintenance.

        Other than the Canaries, it’s not hard to find a cheap fare virtually anywhere in Europe.

    • Freddy5 says:

      …and you could have got a small saving on your Ryanair ticket and another £8.40 off with Budgetair.

      Enough for a few tinnies.

      • Callum says:

        Certainly tempting but booking via Kiwi.com was such a frustrating experience it put me off booking Ryanair via third parties.

        Do they give you access to your Ryanair booking on the Ryanair website? (If I remember correctly. the issue was not having access to the random email addresses they use to buy the tickets)

        • Freddy5 says:

          You immediately get the usual ‘itinerary’ email from Ryanair – Budgetair also send you a booking confirmation email, but you can just ignore that and carry on with your Ryanair booking as if Budgetair weren’t in the process at all (apart from the cost saving). Budgetair booking details need to be kept as they are not good on that front so you need to press them to get your £8.40 back – which they will pay quite readily, I guess they are hoping most people forget to pursue it.

          • Callum says:

            Thanks. I recall getting the confirmation email from Ryanair before with Kiwi as well, but I couldn’t access my booking without the weird email and password they used to book it (a random Russian throwaway) which were a hassle to get Kiwi to hand over.

        • Rhys says:

          Funny – MOL actually spent about half his presentation complaining about Kiwi.com and other third parties who take Ryanair flights and then mark them up, selling baggage etc for massively inflated prices.

    • Marcw says:

      It depends what people want to pay for.

      • Freddy5 says:

        …it’s just a bus in the sky as far as I’m concerned. In Ryanair’s case, a very cheap, clean and pleasant/ friendly bus (unless you get 20 men/ women going on a stag weekend, but I’ve had that on BA as well).

        If you want your 23kg checked luggage and 23kg on board luggage included for free plus a snack, it’s hard to beat BA either on points or for £45 this winter on the latest offer. Frumpy old stewardesses, though.

        But 225 million people pa say Ryanair offers the best deal if you just want modern fleet and getting delivered efficiently from A to B for minimal expenditure.

        • Dubious says:

          225 million passengers, not people.
          Could be the same person flying an aweful lot (although unlikely give the schedules).

  • Richie says:

    I like David Neeleman, Barbara Cassani, Caroline Reid. I’d like Stelios if he’d avoided orange. I dislike Robert Crandall Willie Walsh, Alez Cruz more than MOL.

    • Freddy5 says:

      MOL has saved us a shedload more money than all the others combined.

      Europe’s most reliable airline, ISTR.

  • OpenMic says:

    “Whilst Brexit won’t change…”

    …this year.

  • Bob says:

    How much did MOL pay for the conference room at the Andaz?

    I though he will do a conf in a hangar in Stansted.

  • James Harper says:

    I’ve found something I can agree with O’Leary on which is the shambles called LHR and I agree, it’s time Holland-Kaye, a man more known for the size of his bonuses than his ability to run an airport was fired.

    Otherwise, O’Leary has nothing to sell that I want to buy.

  • C says:

    I must have flown with Ryanair over 100 times. I’ve never had a flight cancelled and I’ve experienced very few delays of which the maximum was 2 hours.
    I regularly get return flights to the canaries over winter for £30-40 and I’ve travelled Europe for literally pennies.
    If you know the tricks you don’t need to pay for any bags or a seat either.
    I don’t understand why people hate them, they’re no different to flying any other airline in economy apart from being more reliable

    • Ash Raj says:

      Please do share the tips of how not to pay for bags and seats . Thanks

      • Max says:

        For seats the simple option is to not pay and just get a random one assigned to you. What I normally do though, is do online check in as late as possible – that way, only the ‘premium’ seats remain. I’d say that if you check in 3h before departure, there’s around 75% chance you’d get a seat in the front or emergency rows.

        Not many tricks about luggage, other than an easy one: travel light!

      • Freddy5 says:

        Seats? – Easy – just check in very late, eg 5 hrs before flight. You’ll pretty much always get a good seat (window/ aisle/ emergency exit). They hold those back for the potential ‘payers’ – so if you check in early ie free seat you get a middle.

        Bags? – you won’t get 20kg checked luggage for free but they do sometimes let you check in a cabin bag for free. You can get some Duty Free carrier bags and put more luggage in those/ load up your pockets/ wear more clothes etc – I just travel light.

    • Will says:

      Their website is absolutely horrible to use, it feels like a scam and I used to object to getting eye strain from their cabin colour scheme.

      Apart from that I agree with you, usually on time, a seat on an aircraft and very reasonable prices. Don’t like the fact they have 787-Max’s now though.

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