Maximise your Avios, air miles and hotel points

British Airways trialling biometric check-in for international flights

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

British Airways has become the first UK airline to trial the use of biometric technology for international flights.

This will allow you to pass through Heathrow without showing your passport, with your face scanned on boarding and matched to an image stored on file.

The technology has been in use on domestic flights since 2017 with passenger scans taken at security and checked during boarding.

How does it work?

During the trial, selected passengers (Heathrow Terminal 5 only) will be emailed in advance with an invitation.

You will need to scan your face, passport and boarding pass on your smartphone before you arrive at the airport.

Smart Bio-Pod cameras will verify your identity within three seconds instead of having to show your passport.

You will, of course, still need to have your passport with you to show on arrival and at UK immigration on your return.

And there’s a bribe ….

To encourage passengers to take part, those who agree will receive Fast Track security and priority boarding for their flight.

British Airways biometric checkin

Which routes are involved?

The trial is initially limited to the Malaga route. It will last for six months, before a decision is taken on whether to fully roll it out.

To quote ….

David Breeze, Operations Transformation Manager for British Airways, said:

“Not only is this the first time that our customers have been able to register their biometric information at home, but it’s the first time they can use it for British Airways’ international flights. This is a secure and efficient tool that makes for a smarter and smoother airport experience, which will reduce the time it takes us to board aircraft”

“The beauty of this technology is that it also frees our people up to look after more complex customer enquiries and deliver the best possible customer service.”


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (96)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick says:

    Why not just remove the chips from passports and implant them in all of us?

    Oh, hang on….

  • Himalayan Hiker says:

    Dulles also used Biometrics for our flight back to the UK. Look at the camera and proceed. Very smooth and efficient compared with normal process.

    • Graeme says:

      Had the opposite experience at Dulles boarding an A380 – with the camera not recognising some passengers and staff loudly saying it was quicker to just scan the boarding cards (and doing so).

  • Lee says:

    With BT’s famous mastery of IT, this can’t possibly fail…

    • Mike Hunt says:

      Oh gosh BT have a hand in this as well – perhaps their share price might rise if they get it right

      • Lee says:

        Hah! That’ll teach me to hit Submit without proofreading! Damn these fat fingers!

  • SydneySwan says:

    Is this an episode of ‘The Capture”?

    • Mike Hunt says:

      Oh great program (and totally true) – although they should not really have been allowed to conduct the Liz truss and Kwasi Kwarteng experiment outside the laboratory

  • Roberto says:

    I was offered this. Flying on Sunday into malaga but connecting from Singapore.

    First issue is that it’s IP protected so won’t work outside the UK. But my VPN sorted that and the next issue is that after uploading my boarding pass it hangs on the scan your ID page..

    Now it could be that it’s more than 24hrs before my flight leaves LHR or it could be that the shake down is finding more bugs than Matt Hancock.

    I will try again later..

  • Tony says:

    So Group 1 drops down the pecking order even further….
    1. Groups 1 to 3 now board en-masse…bunfight boarding.
    2. Groups from 3 to 9 who check their hand baggage in at the gate board first.
    3. Pax with the new id system…board first.
    4. Pax with young kids….up to teenagers…board first.
    So, group1 might be lucky to find space in the lockers!
    Priority passengers in group 1….count for nothing in BA any more.

    • Blair Waldorf Salad says:

      This was my inmediate thought. Priority boarding has become a joke with BA. I love the Swiss experience in ZRH; gate staff looking aghast at anyone trying to board past them before their group is called, and adding some sauce to their reaction by saying “While you’re here…that cabin bag is way too big and we’re going to gate check it”

  • Simon says:

    I’ve noticed at Frankfurt airport there isn’t a document check at the gate quite often. On Monday I was flying back to Bristol and just scanned my boarding pass at the gate, the flight at the adjacent gate was going to London and they did a document check for that flight.

  • riku says:

    I don’t understand what problem this fixes. Immigration will still want to see your passport. If immigration don’t need to see it (eg when I fly inside Schengen there is no immigration) then who do you need to show your passport to? Last month I flew Helsinki-Stockholm and didn’t show my passport or stand in front of a camera. Just do online checkin and show a barcode to the boarding gate.

    • riku says:

      Now I understand it’s more related to this part >>The technology has been in use on domestic flights since 2017 with passenger scans taken at security and checked during boarding<<
      And that exists because Heathrow mixes up international transfer passengers and domestic passengers and needs to make sure international transfer pax don't get on a domestic flight and get into the UK bypassing immigration.
      So all this effort with the app and taking your photo is to help out a shortcoming in the design of Heathrow airport??

      • TGLoyalty says:

        They already have that designed in

      • John says:

        No you have missed the point again.

        If you fly from Helsinki to, let’s say, Doha, you need to show your passport to the airline agent at the gate to verify that you are the person named on the ticket, and (if you haven’t done it at check-in) to verify that you can enter the destination country.

        BA wishes to eliminate this step of a human comparing your face, your passport and the name on your ticket at the gate – but who wants to visit a check-in desk if they don’t have to – thus the idea of using the app in advance.

        The design of LHR is not a shortcoming but intentional, to “allow” domestic passengers to go shopping, and to allow flexibility of departure gates (yes it could also be solved with buses). Note that at some UK airports (all except LHR, LGW and MAN) everyone transiting has to enter the UK anyway – and thus there is no biometric infrastructure.

        BA is just using the existing biometric infrastructure, although it will have to be added to more gates when this gets rolled out more widely.

        I am sure Helsinki airport, and most medium or bigger world airports, will be introducing this within the next 10 years.

        • riku says:

          >>BA wishes to eliminate this step of a human comparing your face, your passport and the name on your ticket at the gate
          This step is only needed if there is a risk of denied entry. Once you are in Schengen there is free movement. This is why there is no step of comparing face against passport and name on the ticket for internal Schengen flights at Helsinki airport (about 90% of flights).
          For flights to non Schengen countries this technology might have a role .. but there is border control when you leave the Schengen zone (unlike when you leave the UK). So you will have to show your passport there regardless of what the airline implements.

          • TGLoyalty says:

            Still missing point.

            They are only checking your passport to record you’ve left. This has nothing to do with checking your eligibility to get on the flight ie ticket matches name etc or to enter the country of your final destination.

          • riku says:

            >>eligibility .. ticket matches name etc or to enter the country of your final destination
            You are missing the point that when travelling inside the schengen zone or similar free movement areas then at check in ..
            a) there is no need to check if you can enter other schengen countries.
            b) not all airlines are like UK airlines and want to check that your ID matches the name on the ticket.
            At Helsinki the above probably make up about 98% of people checking in

          • TGLoyalty says:

            Make up your mind!

            We’re talking about when you must pass passport control which obviously isn’t an internal schengen flight!

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.