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What is it like in the Accor Live Limitless suite at BST Hyde Park?

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We’ve run a number of articles over the last few months about Accor Live Limitless points redemptions for the BST Hyde Park concerts, which concluded last weekend. We even gave away some tickets in an exclusive reader competition.

Last Friday Accor kindly invited me to their BST suite to see Billy Joel in concert.

As Accor has confirmed that it will be sponsoring BST in 2024 – so these redemptions will be back – and because the suite is genuinely a ‘money can’t buy’ redemption, I thought I’d show you what you get.

the Accor Live Limitless suite at BST Hyde Park

Accor Live Limitless is the loyalty scheme for ibis, Novotel, Mercure, Sofitel, Pullman, Raffles, Fairmont, Swissotel and other leading hotel brands. Our review of Accor Live Limitless is here.

Accor lets you redeem Accor Live Limitless points for various BST Hyde Park packages, each offering access to a different viewing area. Because I only experienced the ALL suite – the top end redemption – I can’t comment on how the other options work. I know (because they sent photos!) that the readers who won our BST ‘Diamond View’ tickets for Take That had a great time.

If you have been to a concert at the O2 in the Marriott Bonvoy suite, and you can imagine that suite transplanted to the side of the Pyramid Stage at Glastonbury, then you have a rough idea of what you get with the Accor suite at BST!

What these pictures don’t fully convey is the scale of the event. There were 65,000 people at the Billy Joel concert on Friday night. 64,900 of those people were standing in one huge open air crowd, some of whom looked to be around half a mile from the stage.

Around 100 people were in the small number of private suites, where they were:

  • about 10 feet higher than the main crowd, so nearly level with the stage and with nothing blocking their view
  • had a seat, if they wanted it
  • were covered, in case of rain
  • had access to a free bar and food
  • had semi-private entry and exit to the concert, on the opposite side of Hyde Park to the main crowd

For scale, here is a picture I took from the Accor suite looking away from the stage:

the Accor Live Limitless suite at BST Hyde Park

It is a weird feeling to be in your spacious suite looking at 65,000 people in the main crowd.

The top photo gives you a good feel for the suite itself. Here is the bar (these are all Accor PR photos):

the Accor Live Limitless suite at BST Hyde Park

…. and this is how the seating looks on the balcony, if you choose to sit:

the Accor Live Limitless suite at BST Hyde Park

Here is a photo we took at the Billy Joel concert from the suite. It gives a good impression of where you are versus the stage (although you are nearer than the photo implies) and how you sit higher than the other guests:

the Accor Live Limitless suite at BST Hyde Park

Clearly – as always happens when we write about the Marriott Bonvoy suite at the O2 – some people will say that it’s better to be in the middle of a crowd of 65,000 people, a long way from the stage, with no free food or drink, with no private exit / entrance to the arena and with no access to seating. I’m happy for you 🙂

However, as the BST concerts often skew towards an older crowd (Billy Joel, Bruce Springsteen, Guns n’ Roses, Take That) who like their creature comforts, the Accor suite offers a unique opportunity. And you won’t get wet if it rains ….

You also need to remember that if you make a full day of it (support acts are on from 2pm, even though the main act only starts at 8pm) the suite makes a good base because you are looking at eight hours on your feet otherwise.

Accor Live Limitless will be offering redemptions for the 2024 BST Hyde Park concerts from next spring. Points pricing has historically varied by concert but examples are here.


Accor Live Limitless update – July 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (34)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Alison P says:

    My partner and I generally buy ‘premium’ in all aspects of travel, accommodation etc etc. We go to a lot of gigs, and we go to BST every year, but for BSTwe always prefer to buy the cheapest GA presale Amex tickets. You never know what the weather will do but its generally kind. BST is all about the crowd, a singalong and the whole day based around a picnic blanket with your mates. The Amex pavillion is also great and Amex do a good job as a sponsor. Standing half way up the field half pissed because you CAN actually get to the bar and loos without losing your place is much better and low risk compared to being pressed against a barrier up the front. It’s a matter of preference but buying VIP experiences for music is just… not music.

  • Skid Row says:

    I agree witgh the comments being entered here. the last photo is the important one , as that shows your view well back from the stage , we were in that Golden Circle having paid for VIP so used all the same entries as you , and we had access to the Chill area, so the only thing missing was the food and the over head cover, but the sacrifice for that isn’t worth while unless you did get free opera glasses too . We moved freely up to Rainbow stage for Rumer (and our free AMEX water bottles,) and then back to our Golden Circle area, so we were way closer to the stage than anyone in your area and had no restriction of the view that you seem to indicate, I think Id rather use my points for something that is more relatable than this .

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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