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Review: Andaz Bali, a lush tropical beachside resort (World of Hyatt)

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This is our review of the Andaz Bali resort in Sanur.

After a few days in Jakarta exploring the capital (see my The St Regis Jakarta review here) it was time to head to the beach …. and relax. Bali is the obvious choice: this Indonesia island has become a tourist hotspot and is now one of the most-developed tropical destinations in Asia, beloved of backpackers and luxury travellers alike.

Bali isn’t for everyone. For one, it is very much ON the beaten track. This is not a hidden gem and you’re not going to find pristine, untouched beaches where you’re the first person to place tracks in the sand that day. (Gili Meno, our third stop and a 2.5 hour boat ride away, is much more off-grid.)

Review Andaz Bali resort

However, what it lacks in quietness it more than makes up for in the sheer number of value-for-money luxury resorts and hotels, with virtually every international brand represented here. And there are still plenty of charming, quieter corners outside the backpacker-party hotspots of Kuta and Seminyak.

…. which brings me to the Andaz Bali, which opened in 2021. The hotel website is here.

Hyatt kindly provided my room for review purposes.

Where is the Andaz Bali resort?

Andaz Bali occupies a beach front plot along Sanur beach on Bali’s east coast:

Review Andaz Bali resort

It is a 30-45 minute taxi from the airport – expect to pay less than £15.

It is right next door to the Hyatt Regency Bali, the island’s first international hotel. Both resorts are cross-chargeable, effectively extending each resort’s restaurants and amenities to the other (gym and spa are shared). Together, they occupy about 400m of beach front.

Despite being the location of the first international hotel, Sanur has lagged the more popular west coast areas of Bali including Seminyak and Kuta. This is, in my opinion, a good thing; Sanur is significantly smaller and quieter, making this a much more relaxing area to explore.

Fortunately, there are still plenty of local restaurants and bars around offering a wide variety of cuisines to keep you busy.

Review Andaz Bali resort

The distance from the party capitals of Bali means it is much more popular with families and, erm, boomers: there were far fewer people in their twenties and thirties here. It’s definitely noticeable if you head out to the local restaurants and bars, which also all seem to close at or before midnight.

That said, it is perfectly possible to head into Seminyak for the night. It is a 45-minute taxi away (less at 3am when the roads are empty!) which costs less than £5 each way. I recommend using ride hailing apps Grab or Gojek, which also let you select moped taxis.

I don’t know about you, but I’d much rather stay in a quieter area of the island and pop into the bigger towns if/when I feel like it than vice versa, and Andaz Bali offers exactly that.

Arriving at Andaz Bali

The taxi drops drives about 50m through some lush tropical jungle before dropping you off at the Andaz’s car port. Your luggage is quickly whisked away and you are taken to the open-air lobby via a courtyard with reflecting pond:

Review Andaz Bali resort

The buildings have largely been constructed out of local materials including red brick and teak to create an authentic, local atmosphere.

Review Andaz Bali resort

After being offered a seat and a welcome drink:

Review Andaz Bali resort

…. reception staff came to us to process our check in which was quickly sorted. Your keycard comes in this fun little pocket book:

Review Andaz Bali resort

They also explained the concept of the resort, which is modelled after a traditional Balinese village and centred around the village square, which in this case anchors the Andaz Bali with a number of restaurants as well as an open green space used for evening entertainment.

Review Andaz Bali resort

Whilst often these descriptions are more marketing guff than reality, it does ring true here: the ‘village square’ at the Bali does act as a central spot in the resort with the rest of the facilities fanning out. It feels much more residential than the Hyatt Regency block next door, which is a much more typical concrete construction from the 1970s.

In the mornings at breakfast you’ll often find local musicians playing music whilst in the evenings a range of activities take place.

Rooms at the Andaz Bali resort

The resort never feels big wherever you are, despite it occupying a fairly large site and fielding 149 rooms, suites and villas.

In total there are 15 room categories, including four large beachfront villas and 18 garden villas as well as a variety of rooms and suites, some with swim-up pools:

Review Andaz Bali resort

We were given a king room with pool view, which is just about middle of the pack for rooms. The majority are in four-unit pavilions with two rooms on the ground floor and two on the first floor.

Review Andaz Bali resort

The rooms are stunning and by far the highlight of the Andaz Bali, in my opinion. At 50sqm, including a spacious balcony, you have plenty of room to spread out.

Review Andaz Bali resort

Like the rest of the resort, the design is influenced by local traditions and culture. Overall, the aesthetic is darker and offers a counterpoint to the bright, sunny days outside.

Immediately upon entering you’ll find a walk-in wardrobe with large luggage rack. I loved this, as it kept the mess of the suitcases out of sight. There was an open clothes rail as well as an iron and ironing board, safe and some drawers.

Review Andaz Bali resort

The toilet is directly opposite in a small room separate from the rest of the bathroom, which is also on the left and features two wash basins, a walk-in shower and a large, free standing tub:

Review Andaz Bali resort

and

Review Andaz Bali resort

Bizarrely there were no bath salts or bubble bath provided, which was a shame. I had to take the bottle of shower gel from the shower but it didn’t do a good job of creating bubbles!

Review Andaz Bali resort

The washbasins were fashioned out of raw stone and were beautiful:

Review Andaz Bali resort

The rest of the bathroom was also clad in stone, with some stunning tiling in the shower:

Review Andaz Bali resort

Toiletries were Andaz-own branded in larger pump bottles.

On the other side of the bathroom wall is the bedroom, with one of the biggest beds I have ever seen. It must have been about 3m wide:

Review Andaz Bali resort

The head board features batik motifs. There are plug sockets on both sides, as well as two USB-A ports each, and the controls also allow you to dim the lighting to suit your needs.

Review Andaz Bali resort

Opposite the bed is a large wall-mounted TV, whilst the mini bar is underneath. This includes a Nespresso coffee machine as well as a kettle and tea bags, plus a selection of snacks, soft drinks and beers in the fridge.

Review Andaz Bali resort

Remember that as this is an Andaz, the snacks and soft drinks are free and are replenished daily. This is an Andaz brand standard and a nice touch, with sparkling water, coconut water, coca cola and a local cold tea all available. Snacks included some delicious salted banana chips, dried fruit and peanuts.

Review Andaz Bali resort

The room also features a large day bed and coffee table:

Review Andaz Bali resort

There is another day bed on the very spacious balcony which overlooks the quiet, adults-only pool:

Review Andaz Bali resort

Overall, I thought the rooms were stunning. The combination of locally-inspired design, high quality materials and modern fittings (plenty of plugs around!) is just what I look for in a hotel room.

Review Andaz Bali resort

Pool, beach, gym and spa at Andaz Bali

The grounds of the Andaz Bali form a lush tropical jungle. I’m told that few if any mature trees were felled to accommodate the resort facilities, with the architects choosing to construct the hotel around them in order to preserve a more natural-looking landscape.

Review Andaz Bali resort

This is an approach we’ve also seen taken at the Conrad Tulum in Mexico (review here) recently. Personally, I prefer it to the manicured lawns of many properties in the past which always felt very artificial to me. I’d much rather hotels and resorts embrace their local environment than try to fight it.

Review Andaz Bali resort

There are three pools at the hotel: the main infinity pool by the beach:

Review Andaz Bali resort

Next door to which you’ll find a very shallow kids’ (baby, really) pool:

Review Andaz Bali resort

The third pool is not designated as adults only but is called the quiet pool. This is tucked away and shaded by a beautiful tree whose branches reach out across virtually the entire thing to create a lovely, dappled shade:

Review Andaz Bali resort

The pools were lovely, although I do think the distinction between kids/quiet pools is quite blurred. Because the designated kids’ pool is so shallow (about 30cm I’d say) it’s only really useful to families with very young children. Older children prefer to splash about in the deeper waters of the main pool, whilst the quiet pool is mostly shaded and therefore less useful if you’re trying to get tanned.

One annoyance at the pool was that it was basically impossible to get free water. Despite the hotel providing plenty of bottles in the rooms every day, anyone at the pool has to cough up and pay which seems a bit stingy. I ended up just bringing the refillable glass bottles from the room, which is clearly not ideal near a pool.

As mentioned above, the Hyatt Regency and Andaz share a fairly long stretch of beach. It’s worth noting that there are no private beaches on Bali and there is a two metre wide public boardwalk between the hotel and the beach which stretches for 5km up and down Sanur beach.

Review Andaz Bali resort

Both the gym and the spa are next door in the Hyatt Regency – a five minute walk through the gardens. The gym is in its own pavilion and quite spacious:

Review Andaz Bali resort

Whilst the spa sits above a number of water lilly ponds:

Review Andaz Bali resort

There’s also a kids club at the Andaz Bali, with all in-house guests getting two hours of free childcare per day.

Breakfast and restaurants at Andaz Bali

There are five restaurants at the Andaz Bali, although as I mentioned above you can cross-charge any of the Hyatt Regency restaurants too.

At the Andaz you have a choice of:

  • Wok Wok (Indonesian)
  • Blue Oven (Meditterenean)
  • Fire Fox (steakhouse)
  • Fisherman’s Club (no clues needed)
  • as well as a deli and bakery

You also have a little coffee shop serving free teas and coffees all day long:

Review Andaz Bali resort

Most of the restaurants, bar Fisherman’s Club, are around the Village Square. For breakfast, these are all combined into a single entity with the Andaz serving an unlimited a la carte menu rather than a breakfast buffet. It’s basically everything you’d expect at a buffet, but brought to you rather than available to self-serve.

Review Andaz Bali resort

Virtually all the dishes are relatively small, which lets you try a whole range of things, including a large range of local and Asian dishes:

Review Andaz Bali resort

We also ate at Wok Wok and Fisherman’s Club. Wok Wok was delicious, serving local Indonesian food:

Review Andaz Bali resort

Whilst at Fisherman’s Club we enjoyed the sunset and had the sea food platter featuring spiny lobster, prawns, mahi mahi, tuna and more:

Review Andaz Bali resort

and

Review Andaz Bali resort

There are no fine dining restaurants at the resort – it’s all fairly casual, which matches the laid back style of the resort and the number of families here.

Conclusion

I really enjoyed my stay at the Andaz Bali resort. It’s a beautifully designed resort nestled on the beach; the rooms are spacious and well laid out.

I loved the quieter side of Sanur – there was enough going on that it was interesting but not so crazy it felt you were overwhelmed and being hounded in the streets.

Bear in mind that it is very family-friendly – don’t expect an adults-only idyll, although for the most part the kids are well behaved!

Rooms start from £200 per night whilst redemptions will set you back from 15,000 World of Hyatt points per night.

If you are booking Andaz Bali, I’d strongly recommend using Hyatt Prive which comes with great extra benefits at no extra cost, with all rooms being ‘pay on departure’.

Our luxury hotel booking partner Emyr Thomas is a Hyatt Prive agent – full details of Hyatt Prive and our booking scheme are here.

You can find out more on the hotel website here.


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Comments (65)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • dan_a_man says:

    We’re going to Bali today as well (after a lush stay at the Ritz Carlton KL for a layover). Personal preference, but Sanur feels really far off, I find the location an odd choice for such a premium brand. In Nusa Dua, where we’ll be staying at the Conrad (where the Executive Lounge is back I was promised!), there are at least other high premium properties around and the environment is geared towards a specific set of travellers. Downside of the east coast of Bali – difficult access to the gorgeous sundowns of the island. Thats why we’re also staying for a bit in Seminyak, including easy access to top beach clubs like Finns and Atlas. Really not sure on that Sanur location for a brand that positions itself like Andaz does and dont see it attracting the clientele that I thought Andaz wants to attract, the W and Edition crowd. Looks like a nice place, but for £200 there are plenty alternatives that Id prefer.

    • yorkieflyer says:

      Oh dear, not my cup of tea, Yorkshire or otherwise, at all

    • Nick says:

      If you are looking for the thump thump thump of the music from the beach clubs and a crowded beach then Seminyak is good. Nusa Dua is dominated by very large and good resorts but lacks character. I prefer Sanur. Quieter and more tranquil with beautiful sunrises and the boardwalk is magical in the evening with so many small independent beachside bars and restaurants to choose from. Sanur has far more charm. As Rhys says it is just a taxi ride to Seminyak, so interesting to spend a day there and perhaps have a cocktail on the beach at sunset before returning to the more refined atmosphere of Sanur to choose an beachside restaurant for a relaxing dinner.

    • Phillip says:

      You do realise the Holiday Inn is right next to the Conrad, right?

  • yorkieflyer says:

    Sanur was the first destination we visited in Bali some twenty years ago when when we also were captivated by our stay in Ubud. However nowadays Bali is hugely over touristed. The charm for me of being able to stay in boutique small hotels and enjoy island life has long gone. Writing this poolside in a boutique small hotel in Lombok. Gili Air and Gili Meno beckon.

    • Phillip says:

      The Oberoi Lombok is one of my favourite hotels in the world! Because of its location!

    • Rhys says:

      Gili Meno is stunning – I went there too. Very different to the bigger islands.

  • letBAgonesbe says:

    In December 2022, the Indonesian House of Representatives has passed a bill that outlaws sex outside of marriage.
    The new law has not come into force yet.

    • Matt says:

      Bali isn’t going to want to lose the pink pound. I’m sure it will remain a gay oasis relative to the rest of the Indonesia. And of course if you’re staying in international 5 star hotels it makes little difference wherever you are.

      However if you want to avoid because you want to make a stand against anti-gay countries, then you need to count Italy on your list too. If this is you, then I applaud your sentiment but in reality I and most reasonably well-off gays will probably still visit places like Bali as it offers stunning 5 star hotels at laughably good prices compared to Europe.

      • letBAgonesbe says:

        I actually said nothing about gays, I am surprised you knew that I am one.

        I am perhaps not as well off as you are, but I already avoid travelling to countries with significant anti LGBT laws, as I wish to support countries which laws are more in line with my values and I will carry on doing that.

        I always managed to avoid Dubai for example and I will continue doing that.

        I can see the strong allure of Indonesia, and I do not judge people who will continue to travel there.

        • Matt says:

          Re-read your comment and oh yes my mistake! I don’t normally wake up this early 🙁

        • Phillip says:

          I respect the sentiment and everyone is entitled to make their own choices, but I lean more towards trying to “moderate” with my LGBT presence because I find that once you look into it, there are actually very few places on Earth which are truly LGBT friendly as far as their laws are concerned – not talking about the attitude of the locals. Similarly, I wouldn’t want to “punish” locals who are friendly and open to everyone just because their governments are generally anti-human! Everything in moderation.

          • letBAgonesbe says:

            As a gay person, I am not only looking for “true LGBT friendly” destinations, but I will certainly not support a country with my tourism where I can either be jailed, stoned or whipped for being gay.

            The mind is amazing at finding ways to justify our actions to “suit” our desires, and for some, having beach with good prices will “overcome” their values and beliefs of basic human rights for all.

            I apologise, I did not mean to hijack this thread, the main purpose for my post was to inform people of this significant change in legislation, that will affect a high percentage of travellers to Indonesia in the future.

          • Matt says:

            You’re not hijacking!! Most of the chat is drivel imo, and I rarely comment. I agree with you, and I’m consciously aware that I’m that person that will contradict my values to snag a lux holiday. I also believe that 99.9% of westerners are in the same boat especially when it comes to environmental and social issues. If you are one of those people that practices your morals (not just preaches) then I applaud you!

          • Phillip says:

            To be honest I was referring more to what’s happening in the “western” world! From Italy to the US.

        • jj says:

          @letBAgonesbe I think you raise an important point that, disappointingly, is rarely raised by travel journalists. I also appreciate you being clear that you don’t impose your values on others.

          Unless we live in a moral vacuum, I suggest that weall need to consider the moral consequences of our holiday choices. These questions are complex and nuanced, and we may all reach different conclusions about what we should do, but, in my view, the questions matter.

    • Geoff says:

      “contradict my values”
      Can you contradict you values? Surely, they are just not your legitimate values?

      I would never do such a thing

  • Matt says:

    I’d highly recommend the Belmond. Beautiful hotel. I’m not sure of the price compared to the Andaz, but it looks night and day to me (if you’re after premium luxury).

  • ChasP says:

    (plenty of plugs around!) – sockets would be more useful 🙂

  • Michael C says:

    Think strictly speaking the Grand Bali Beach might be the oldest; although I see the arguments against it. It was the original IC in the 60s, built for Pan-Am staff among others, but then mysteriously burnt down…except for the room where the President had allegedly slept, of course!

  • Alison says:

    I’ve been to Bali a few times and am heading there again in November – not as a destination in itself but en route to Australia. It can be a cheap route if you have time to linger in Bali on the way to Oz.

    There’s a lot of price competition among airlines from Europe to Denpasar as well as good cheap connectivity from there to Australia. Under 4 hours from Perth on Jetstar… so we get a business class flight with Qatar from UK or scandinavia to DPS on the way out, flop out in a nice hotel near Ubud for 3 nights then head to Perth on Jetstar. On the way back its a straight PER-DOH-LHR in bus class again. Price for 2 of us £5800 rtn instead of £11000+. Might not suit everyone but i do recommend checking out pricing via Bali if you’re heading to Oz.

    • Gordon says:

      I had a few internal flights booked in Asia with various airlines durning the pandemic,

      Thailand shut down so could not travel, received refunds from all the properties and airlines apart from Jetstar who point blank refused, So got Barclaycard involved and voila received a refund. Will not book Jetstar again!

      • Numpty says:

        Air Asia also didn’t provide refunds for cancelled flights, they were fairly honest and said let us keep the cash, we need it! Quick check, and they’ve still not sorted out refunds, 3 years later.

        • Gordon says:

          Flew with Air Asia 5 years ago between Thailand and Vietnam, But didn’t use them on the occasion I could not travel during the pandemic.

          Re you comment about Air Asia- I received a refund from Thai Airways about 2 months ago after about 3 years waiting from another pandemic cancellation, But tbh they were going through a bankruptcy procedure, and they kept me informed throughout, But they came good in the end, after so long I was not expecting anything.

          It was more the fact that Jetstar was not helping or communicating, which made the situation more frustrating.

          • Alison says:

            Agreed Jetstar can be rubbish to deal with as a low price no frills carrier but their Bali flights are handy.

        • polly says:

          They gave us credits which we used on short inter Asia hops.

          Re Jetstar. We just cancelled our J flts on MAS back from SYD to DPS via KUL. 144k avios in J back in the baec ac. Jetstar were very competitive direct to dps, with their extra long seat for £22. Plus add bag of course. But hadn’t even looked at them before.

    • BBbetter says:

      KLM fly to DPS via SIN on a 787.

  • BBbetter says:

    Are there any other mid range options for families with small kids? Preferably with a beach, kids club and /or childcare.

    • Rhys says:

      Bali probably has one of the highest concentrations of hotels in Asia so I think you’ll find something!

    • Jakarta based says:

      Best spot would be IC jimbaran , quite a old hotel but it has the best beach and great facilities

    • Michael C says:

      Might not be the style you’re looking for (it’s NOT quiet, relaxing and sexy!!), but we had a fantastic stay this summer at the Hard Rock Hotel with our 9-yr old! The pool area is by far the largest/most child-oriented on the island.

      • SamG says:

        Yes – friends with kids in Singapore often go there! Bit of a weird brand for such an apparently child friendly hotel. The hotels down at Nusa Dua I like as well – The Westin / Luxury collection / Hyatt etc. I haven’t stayed but the only one I wouldn’t fancy is the Melia, always looks very crowded.

        @BBbetter – You can hire a nanny – we just used Bali Super Nannies (by Maya Sandra) and were very happy with Nidia & Sari, they took them to the kids club, our hotel had a splash park type arrangement they went to etc. Our kids loved them! They could do evenings as well if you wanted to go for dinner etc. Can also recommend Bali Baby Hire – their nannies were booked up but we used them for transfers / trips as they could supply 2 x baby seat.

        Also consider using tic bali for airport VIP services. They seem to be the only operator who can still get you a VIP lane at immigration and we skipped some HUGE queues both ways in and out

        • BBbetter says:

          Thanks, that’s very useful.

          • Michael C says:

            One last tip: we used “Hire Driver in Bali” (does what it says on the tin!) and couldn’t have been happier. Communication through email or WhatsApp, went just where we asked, no dodgy “let’s stop at this shop I think you’ll like” etc. etc.!

        • polly says:

          Sam, that’s good advice about using TIC Bali for airport queues. Will check that out for our arrival and departure in Bali next month.

      • polly says:

        Michael C, we are back at Bintang again in November. For our sins! But as you know, it works too. Got a luxury villa stay for 3 nights up at Canggu, from the luxury travel diary £360 v 3K, chuffed with that.
        Last Feb, we did Amanterra 3n, again LTD win, at Nusa Dua.
        And The Pavillions 4n in a pool villa in Sanur LTD win also. Loved Sanur, much quieter area. Pavillions very peaceful, lovely gardens and food.
        Our local taxi moma lady is wonderful. Private, not bluebird. She brings us everywhere, and will do day trips anywhere. I have her tel no if am allowed to post it.

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