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My Airbus factory tour: see Malaysia Airlines’ first A330neo being assembled in Toulouse

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Last week, Airbus and Malaysia Airlines invited me to Toulouse to visit the final assembly line and see their first A330neo coming together.

Malaysia Airlines has 20 A330neos on order, with the first scheduled to arrive some time in the third quarter of this year. Part of the excitement is that the airline will be introducing brand-new business class and economy cabins. Business will be based on the popular Collins Elevation seat also used by British Airways for its Club Suite.

If you’re not familiar with the A330, you should be. In fact, you’ve probably flown on one: it is the most widely operated widebody aircraft globally with deliveries to 150 airlines. By the end of April, 1,599 had been delivered, with an A330 taking off or landing every 20 seconds.

Airbus factory tour

Cutting edge …. in 1992

The A330 was based on a winning formula when it was launched in 1987. It is has the exact same fuselage cross-section as Airbus’ first-ever aircraft, the A300, at 222 inches (5.64m), capable of accommodating eight rows of economy in a 2-4-2 configuration.

At launch, it was designed to master the high-capacity, medium range market with a range of around 4,000 nautical miles. This is enough to get you from London to the east coast of the United States.

Malaysia Airlines became one of the first airlines to operate the aircraft in 1995, just a year after the first deliveries were made, and it became a backbone of the airline’s fleet. Like other Asian airlines, the aircraft was used on short, very high capacity flights – the kind you’d normally expect to see single aisle aircraft on in Europe and the US.

Part of what makes the A330 so successful is its versatility: it can be used in high-density, short haul configurations by ultra low cost carriers or as flagship long haul aircraft by full-service airlines.

The A330 was modified and upgraded many times over the years, almost doubling its range to 7,300 nautical miles. After over 20 years in service, Airbus realised more significant changes were required to stay competitive with the Boeing 787. Built from carbon fibre, and with the latest engine technology, Boeing’s next-generation aircraft was significantly more efficient, reducing operating costs for airlines.

Airbus factory tour
Malaysia Airlines’ first A330, November 1994. Image: Airbus

In response, Airbus launched the A330neo in 2014 (‘neo’ stands for New Engine Option). The successful re-engine program on the smaller A320 family to create the A320neo meant it felt confident it could reinvent the wheel without, well, reinventing the wheels.

The A330neo retained the majority of the existing elements but would achieve a 25% improvement in efficiency with new engines and new, longer wings. This kept development costs low (resulting in lower prices for airlines) whilst delivering a step-change in fuel consumption. Best of all, pilots and crew would need only minimal retraining to operate the new version.

The aircraft is perfect for replacing Malaysia Airlines’ existing fleet of older A330s. In 2022 it announced an order for 20 A330neos with Airbus, with three to arrive by the end of 2024. Eventually, these will fully replace the current A330s and contribute to the planned widebody fleet of 50 aircraft by 2033.

How to build an A330neo

Although it is born in Toulouse, an A330 is conceived all over Europe. Its slender wings are made in Wales; fuselage sections in Hamburg and the horizontal stabiliser in Spain.

Airbus factory tour
Image: Airbus (A330 FAL)

All these parts are united in Toulouse with the help of its super-size Beluga XL transporter aircraft, (itself based on the A330 but with a bulbous forehead) which can accommodate a couple wings or several fuselage sections. In total, four to five Beluga flights are required to transport all of the parts for a single A330.

Toulouse is home to the airplane’s only final assembly line (FAL) with the capacity to produce up to 11 of these per month. Production is currently sitting at four per month as Airbus transitions from the older A330 to the A330neo.

In order to visit, we had to don steel-capped shoes, hi-vis jackets and reinforced caps. It doesn’t look flattering on anyone:

Airbus factory tour

Structural assembly occurs in eight stages. The first is to mate the wings to the centre fuselage section, which happens in Station 40 of this vast hangar. Once this is complete, the remaining fuselage sections are attached at Station 35 with the help of two half-moon robots. These clamp the two sections together and insert rivets, which are then crimped by an Airbus operative on the inside who simultaneously verifies that the robot has done its job. At the same time, engine pylons, landing gear and the tailfin are installed.

Airbus factory tour

Once the aircraft leaves Station 35 it already looks like an airplane: all the major structural elements have been joined and the airplane can now be towed out on its own wheels, rather than lifted by massive cranes inside the hangar.

At this point, the aircraft is still coated in a protective green paint – only the tailfin is fully painted, in this case Malaysia Airlines’ iconic wau kite logo:

Airbus factory tour

Next up is Station 30. Inside the aircraft, 250km of wiring and 3km of hydraulic pipes are connected to each other and the first electrical and hydraulic tests can commence. Meanwhile, about 70% of the cabin interior is fitted including overhead lockers and other cabin elements. Cabin customisation, including with seating, comes later.

The sleek blended winglets, with cutting-edge aerodynamics pinched from the larger A350, are also attached to the 32m long wings for improved efficiency when in flight. Here is one of them side-on, also sporting the wau:

Airbus factory tour

At this point, the aircraft is still missing its 112-inch Rolls-Royce engines, but the almost-complete plane is taken outside for pressurisation testing and painting. It then returns to the hangar for installation of the final cabin fittings (including audio and video equipment) as well as the engines and auxiliary power unit.

At this point, after several weeks on the final assembly line, it enters the customer line where it is subject to 1,200 hours of testing to check all systems are working as designed. This includes several test flights in the skies above southern France.

Building these machines is no mean feat. In total, it takes 18,000 hours of work to assemble all 3.5 million parts of an A330neo, one of the most complex mass-produced products in history.

Airbus factory tour

Plans for Malaysia Airline’s A330neo

Malaysia Airlines ordered the larger of the two variants available – the A330-900 – the first of which it will receive in the third quarter of 2024. Initially the aircraft will be flown from Kuala Lumpur to Melbourne, with further routes yet to be announced.

In Malaysia Airlines’ configuration the aircraft will accommodate 297 passengers – 28 in a 1-2-1 business class cabin and 268 in 2-4-2 economy. Malaysia Airlines is one of the last holdouts for a premium economy cabin, but it does offer 24 extra legroom seats in economy.

To learn more about their future plans, you can read my interview with Malaysia Airlines Group CEO Datuk Captain Izham Ismail here.

Thank you to Airbus and Malaysia Airlines for hosting me.

Comments (64)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • David S says:

    I love flying Malaysia Airlines on their regional routes. Did 4 flights in Economy and 2 up front on our Asia trip back in January. Courteous and Professional staff and if seated in Economy, there is no way you are getting past the partition until every Bus Class passenger has disembarked. Only downside is that intra Malaysia flights are dry but they are only short flights

  • paul says:

    OK I will say it – as we are no longer in the EU – I’m amazed they haven’t shifted the wing production from Wales to remove the need for those Beluga flights?

    Can’t they be moved by road? – I’m sure there are numerous production facilities in mainland Europe who would love the work.

    Sorry Wales lol

    BTW here’s a video from 2014 showing the wings being transported – perfect to go with the article – https://www.bbc.co.uk/news/av/uk-wales-28330762

    • Rhys says:

      They aren’t just made in Wales, they are also designed there. Lots of wing expertise in the area.

      Unless they were built in Toulouse they would still be Beluga’d in, just like other parts are from Hamburg and Spain.

      • Stuart says:

        Isn’t wing design at Filton?

      • paul says:

        Reading the BBC article I linked to, it’s only the smaller wings that fly Beluga, the larger ones go by road. Strange way of doing things.

    • Craig Vassie says:

      I quite agree with Paul. Over the years Airbus have dumped as many non-French vendors as they could. For example, Smiths and Sperry who made Flight Management Systems were dumped in favour of a French startup. Dowty got forced into a merger and is now Safran. Smiths fuel systems were dumped in favour of Intertechnique, etc, etc, etc.
      The huse cost of the production equipment at Broughton would make it hard to shift, and then there’s the expertise, mush of which wouldn’t want to go to France.

  • Aston100 says:

    So what’s the difference between an a330 and an a350?
    To my untrained eyes, I can’t see a significant size difference.

    • lumma says:

      One extra seat across in economy on an A350. 2-4-2 Vs 3-3-3

      • Aston100 says:

        Right, so length doesn’t matter; it’s all about the girth?

        • paul says:

          Im not sure the length or girth have much to do with it – it’s about performing several small spurts or going in for the long haul

      • Richie says:

        BTW Air Caraïbes has A350 narrow seat 3-4-3 economy seating. Thomas Cook did have A330 narrow seat 3-3-3 economy seating.

        • MKCol says:

          As did Monarch on the A300-600R. It was a horror to work on, 361 pax in what was like a flying cinema.

    • Dave Winch says:

      One competes with the 777 the other the 787 😉

    • Mark says:

      Depends on which variants you are talking about. The smaller A350 (-900) isn’t much bigger in terms of cabin space than the larger A330 (-900). Malaysia’s 2 class A350s seat 300, albeit with more business class seats.

      But it’s not just about size. The A350 has better range-payload characteristics (it can fly a heavier load further) which will matter to some airlines on some routes. It’s also more expensive.

  • jjoohhnn says:

    ” it is the most widely operated widebody aircraft globally with deliveries to 150 airlines. By the end of April, 1,599 had been delivered, with an A330 taking off or landing every 20 seconds.”

    Not technically true. 777 trumps it. 1,599 A330’s includes freighters and if you compare with Boeing 777 deliveries, including freighters, they have 1,729.. 8% more!

    • Stu_N says:

      “Widely operated” is possibly key here – how many airlines fly A330 vs B777?

      • jjoohhnn says:

        True! Only 119 for 777. I guess the Airbus marketing people have done well to determine in what way it is the best aircraft!

        • ADS says:

          I was surprised about the headline claim too!

          I wondered if Airbus calculated that more B777 have been retired that A330s?

          so are there currently more A330s operational than B777s?

    • Rhys says:

      I clarified this with Airbus. The A330 is operated by more airlines than the 777. The 777 obviously trumps it in overall orders.

      In their deck, Airbus actually called it the most ‘popular’ aircraft family based on the above figures. I thought that was far too cryptic!

  • NicktheGreek says:

    OT bits – would this see the end of the Qatar A380 to Perth and Sydney?

    https://www.executivetraveller.com/news/qatar-airways-sydney-melbourne-brisbane-perth-flights

    • Rhys says:

      Doubt it. I think they want to increase capacity, not maintain it.

    • Aston100 says:

      Hi, are you not aware of the daily chat thread on the forums?

  • ChasP says:

    It may well be correct that “steel-capped shoes, hi-vis jackets and reinforced caps. It doesn’t look flattering on anyone:”

    But I can hear an old headmaster shouting “Get your hands out of your pockets Boy”

  • Bernard says:

    Nice aircraft. Lovely article.

    Questionable airline (terrible on board F&B). Hopeless airline for Avios.

  • ADS says:

    Aer Lingus have 13+2 classic A330s … with no sign of a replacement.

    I suspect IAG could get a good price on some A330neos – and with a moderate order book, they’d presumably be delivered before the end of the decade!

    https://www.airfleets.net/flottecie/Aer%20Lingus.htm
    https://www.airfleets.net/flottecie/Aer%20Lingus%20UK.htm

    • Rhys says:

      The -300s are only ~10 years old so still plenty of life in them yet.

      • ADS says:

        fair point – but some of them are getting pretty long in the tooth!

        200s
        EI-DAA 23 years old
        EI-GEY 23 yrs
        EI-DUO 17 yrs

        300s
        EIK 18 yrs
        DUZ 17 yrs
        EIL 17 yrs
        EAV 16 yrs
        G-EIDY 15 yrs
        G-EILA 14 yrs
        FNG 7 yrs
        FNH 8 yrs
        GAJ 7 yrs
        GCF 7 yrs
        EIM 5 yrs
        EIN 5 yrs

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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