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Virgin Atlantic closing two more routes

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It was only last month that Virgin Atlantic closed its Shanghai route, cutting off its final ties to East Asia.

Shanghai followed the closure of Hong Kong and Tokyo, although Seoul is still expected to launch in the next year.

It seems that there is more to come, with two more routes now chopped.

Virgin Atlantic closes Bahamas and Turks & Caicos

The closures are:

  • Nassau, Bahamas – final flight outbound on 20th February 2025
  • Providenciales, Turks & Caicos – final flight outbound on 15th February 2025

Nassau was launched in November 2021. It seemed to be going well because a third weekly flight was added for Winter 2024. Why was a third flight added (and which still hasn’t launched) just for the route to be cut a few weeks later?

Providenciales is a new route, launched in November 2023.

I should note that Virgin Atlantic has said that the last flight to Nassau will be on the 23rd and the last flight to Providenciales will be on the 21st. However, as of last night, the final flights I could see that were bookable are the ones I listed above.

These routes were all stops on the way to Jamaica

What is interesting about Nassau and Providenciales is that they were stops on the way to Montego Bay in Jamaica.

There are seven flights per week to Montego Bay. Three are direct, two go via Nassau and two go via Providenciales.

It isn’t clear what is happening to the daily Montego Bay service. At present, flights to Montego Bay in March are still operating each day, and still showing stops in Nassau and Providenciales – even though you can’t book to those places on their own.

Will some of the seven Montago Bay services also be dropped? Or will the flights continue and operate directly from Heathrow, cutting a couple of hours from the return journey time?

Re-routing options

Virgin Atlantic has said that it will have a re-routing policy in place on 10th August. Do NOT waste your time contacting them to discuss new flights until then.

I suspect that Nassau customers will be offered flights on Delta with a change in Atlanta. There would also be the option of taking Virgin Atlantic to Atlanta before changing to Delta.

Turks & Caicos passengers could be re-routed on Delta via New York or Boston. However, both options would require passengers to get an ESTA and meet US immigration requirements (no Cuba travel, no unspent convictions etc) so you may want to push for a BA flight.

It is worth noting that, when Shanghai was cancelled, we had a LOT of reports in our comments and in our forum of Virgin Atlantic call centre agents failing to give accurate information. Virgin Atlantic MUST offer you an alternative flight on another carrier. You are NOT obliged to take a refund.


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Comments (92)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jim Utd says:

    Not good. I see the Manchester to Vegas route has suffered a week of cancellations as well to “protect the summer schedule”. Is demand starting to dry up for these routes and in general with the slow down in the economy? As a regular VS flyer I have noticed how empty economy seems to be on most flights now even if premium and business aren’t.

  • tillyedwards1 says:

    The last 3 flights to the US I’ve taken on VS have also been pretty empty in all cabins …. I might be wrong but i think some people are now put off going to the US due to rubbish exchange rates , many hotels adding resort fees , many shops have closed down especially in SFO , used to travel there a lot on vs prior to covid , flights always full and it was such a lovely place to visit , now , no way would I go there

    • sturgeon says:

      And of course the US is expensive as hell compared to 5 years ago. New York is out of control now, I last visited in 2023 and prices had got stupid. Are US flights really that empty?

      • David says:

        Get a grip is it.

        • Rob says:

          If you’re reading HfP you are likely to be getting a free hotel room. Flight prices to the US are well down. Who cares if a coffee is now £5? I’m over in NY for 3 days in October and I doubt I will spend more than £100.

          • CJD says:

            People who want a proper coffee and who aren’t happy with whatever shite is served in a chain hotel’s “executive” lounge will care if a coffee is £5.

          • Rob says:

            No they won’t, not if they got $1k of hotel for free and paid peanuts for a flight. Not sure if you’ve noticed buy you pay over £4 in independent London coffee places these days.

          • sturgeon says:

            Sorry Rob but if you’re covering three days of lunch, dinner, drinks etc for £33 a day in New York comfortably please tell us where you’re dining. I presume the breakfast is included.

            It will cost close to £20 alone to get a takeout bagel and a coffee anywhere decent.

          • Rob says:

            I’m on my own – dinner will be a sandwich eaten whilst working in the hotel and I don’t drink when on my own (except on a flight) because that’s a bit sad ….

            You should see my HfP expense claims – well under £50 per day usually. I usually treat a trip as a way of cutting down on food and getting back into shape a bit (no big family meals, lot more walking).

          • sturgeon says:

            Also, flights are not peanuts, most of us here strive for J and above and we all know taxes are £800-£1000 per person. And the points earned weren’t free either! Are people really that awash with hotel points that they’re funding all their hotel stays? There are only a small selection of cards with poor earning rates to even earn hotel points.

          • PH says:

            So does Rob take the Air Train and subway from JFK to Manhattan too, or are taxis excluded from this analysis?

          • Rob says:

            Yes. Drops me two blocks from the Park Hyatt. Does anyone take a taxi from JFK? I have honestly, in 35 years of flying to New York, never done it. From Newark, yes, but not JFK.

      • Mhughes says:

        There is wide knowledge these days that USA IS expensive. A little less so very lately due to weaker £, but I agree for leisure destinations, I think people are being dissuaded going to the USA. I assume Virgin has a higher % of leisure travellers (even in business) that some other airlines and so will feel that effect sooner

    • Lumma says:

      Flew into cincinnati and out of vegas in early July and both flights were packed, I even got upgraded from WTP to Club on the outbound as WTP was full

      • Paul says:

        That demonstrates that there is little business demand and so the fill up the rear and upgrade

      • LD27 says:

        Flew BA to Vegas last week and the plane was packed.

  • Can2 says:

    That makes me angry. I just topped up my Virgin balance to have enough to take the family to TCI next year.

  • Glenn says:

    What if you are using an upgrade voucher, are they obliged to offer you a rebooking on another airline?

  • James C says:

    And a reminder BA fly to Nassau daily direct from LHR with 2 of these services continuing to Providenciales. That’s the routing I’d be asking for rebooking on.

  • BJ says:

    Is there any more precise information regarding the launch of Seoul than just “next year? Presuming it becomes bookable what are the risks it will never get off the ground (didn’t this happen twice with Brazil)? Presumably though rerouting would be on Korean but we might need to be very flexible with dates for premium cabin. Do loadings look good on Cape Town or is there reason to suspect it is at risk? Looking for something to do with Virgin miles and voucher but it looks like only realistic option is India.

    • Rob says:

      US still needs to authorise the merger. Once that is done I suspect we will get a date.

    • JDB says:

      It’s interesting re Seoul as Virgin was offered and took the remedy slots to start this service but that was an agreement made in rather better times for the airline. It was also conditional on the re-opening of Russian airspace by this summer and VS has to commit to operating the route for six IATA seasons. Can they make money on this route? Hmm.

      • Rob says:

        Will the losses over 3 years be lower than the cost of buying a Heathrow slot? Probably!

        • JDB says:

          Virgin can’t use the slots for any other route. If they elect no longer to be the remedy taker, the slots will be offered to another airline (that meets the CMA conditions) on a similarly restricted basis.

          VS is no longer quite so keen and the economics of the route questionable, so it’s a rational commercial decision vs a dog in a manger management decision.

          • BJ says:

            Seems to me they’ll opt out on basis of Russian airspace. I don’t see it reopening unless a new US administration in January changes the playing field

          • Rhys says:

            Shai was keen when I spoke to him in June.

          • Rob says:

            The BMI deal, which was similar, had a lot more flexibility in what could happen after 6 seasons. It wasn’t total flexibility – I think the BMI slots had to be used for flights in Europe – but that was it after 3 years.

          • JDB says:

            @Rob – this is the full deal. Sorry, it’s difficult to summarise.

            https://assets.publishing.service.gov.uk/media/6402074e8fa8f527f110a3a2/Final_Acceptance_of_UILs.pdf

            @Rhys – what Shai says to someone day isn’t necessarily what he says to another the next day…

          • Rhys says:

            No, but Shai also doesn’t outright lie. If there is something he doesn’t want to say then he will skirt the issue or give a vague answer.

            Of course, a lot could change commercially by the time the decision needs to be taken.

          • jjoohhnn says:

            Neither Korean or Asiana have particularly attractive slots at LHR though! They have late afternoon / early evening arrivals/departures.

          • dannyc says:

            Late afternoon / early evening are good timings for Far East flights.

          • John says:

            No they aren’t they are the worst possible timings

      • PH says:

        If Russian air space reopens, Seoul might allow them to issue one ticket trips to AU/NZ with the second leg on KE? Market the hell out of a brief Seoul stopover (Kpop, Kdrama, Kbeauty etc)

  • Glenn says:

    The one area I liked about VA is that they flew to many Carribbean destinations, such a shame these are to be removed, I personally thought it was a great USP for VA. I am glad I had the chance to go to both Bahamas and TCI in the past few years, both are wonderful places. BA have destinations to the Carribbean, and don’t underestimate the ease of getting island hopping with a small aircraft too, I have done that many times. Overall, with the USA now VAs main destinations I can’t see the value in chasing their miles when others have stronger alliances.

  • Dace says:

    Slow down in the economy and the general ridiculousness of the inflation in the travel industry is beginning to bit imo.

    • JDB says:

      The economy obviously is an issue, but much of this is particular to Virgin that’s struggling to be relevant.

      • BJ says:

        I tend to agree with this but struggle to see how to make them more relevant without growing them more substantially. The lack of a domestic network and being stuck in the worst alliance doesn’t help.

        • JDB says:

          Yes, that’s the point, VS is stagnating at best and seems to have lost its mojo. The brand we know in the UK isn’t as strong elsewhere. They need a fairly radical rethink and growth plan; that’s only going to happen with new management.

          Delta must be very disappointed with its investment.

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