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The HfP guide to Virgin Atlantic Clubhouses

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Virgin Atlantic has never been one to follow the pack, so when it opened its first business class lounge at Gatwick Airport in 1990 it was called the Clubhouse. The name has stuck ever since.

Back in 1990, the first Clubhouse was located landside (rather than airside) and designed to look like the bar at Raffles hotel in Singapore. It was also one of the first airport lounges to serve food, with silver service no less.

In the 34 years since then, Virgin Atlantic has opened – and indeed closed – a number of Clubhouses. They continue to be regarded as some of the best airport lounges available with the Heathrow Terminal 3 Clubhouse (review here) garnering particular praise.

Virgin Atlantic Clubhouse JFK entrance

In 2024, Virgin’s Clubhouses continue to showcase modern design as well as a la carte menus, showers, bars and, of course, a range of seating and entertainment options.

There are signs of stagnation though, with the Manchester Clubhouse plans scrapped and Boston closed following the opening of a new Delta Sky Club. One bright spot is a return to Los Angeles next year.

Where can you find a Virgin Atlantic Clubhouse?

There are currently five Virgin Atlantic Clubhouses located in airports around the world:

Virgin Atlantic also operates an arrivals lounge at London Heathrow Terminal 3 but this is not branded as a ‘Clubhouse’. Our most recent review of Virgin Atlantic’s Heathrow arrivals lounge is here.

What’s new?

Since we last wrote about the Clubhouse network 18 months ago, there have been a lot of changes:

  • Access rules for the Clubhouses were adjusted following the entry of Virgin Atlantic into the SkyTeam airline alliance
  • The outsourcing of the management of the non-UK Clubhouse lounges to Plaza Premium was scrapped
  • The Clubhouse at Boston Logan was closed following the opening of a new Delta Sky Club in the airport
  • The Head of Clubhouses, Rami El-Dahshan, recently left Virgin Atlantic to become Managing Director of No1 Lounges
Virgin Atlantic Clubhouse JFK pool table

What can you expect at a Virgin Atlantic Clubhouse?

Each Clubhouse aims to offers a unique and stylish environment, with a range of amenities to help you relax and recharge before your flight.

At a minimum, you can expect a range of different seating areas designed for working or relaxing (or both); there’s free Wi-Fi; a complementary a la carte menu and bar (more on that below); shower facilities and luggage storage.

Some Clubhouses, such as the one at Heathrow, offer additional amenities such as an outdoor terrace.

Of course, they all feature the same Virgin red throughout – with the exception of the San Francisco Clubhouse, which has a cool blue look.

Virgin Atlantic Clubhouse JFK casual seating

What’s on the menu at Virgin’s Clubhouses?

Most, if not all, Virgin Clubhouses offer a fully a la carte menu with no buffet. This is a particular step up compared to most lounges, as many airlines reserve a la carte dining for first class lounges.

The menu varies depending on what time of day you’re there. In the mornings, you can expect freshly made Eggs Benedict, a Full English and more.

In the evenings, you can choose from dishes such as chicken katsu curry, shepherds pie, grilled salmon, a chicken burger and a range of salads and other accompaniments. I particularly rate the vegan burger, which I have to say matches or even beats the standard burger they serve.

Everything is included and you can choose from the full range of beers, wines and spirits provided, as well as order cocktails from the bar staff. Virgin Atlantic tailors its offerings to each country; in San Francisco, you’ll find Californian wines whilst in Jo’burg it’ll be South African. There’s even English sparkling wine available at Heathrow.

Virgin Atlantic Clubhouse Heathrow eggs royale

Who can access the Virgin Clubhouse at Heathrow?

Access to Virgin Atlantic’s Clubhouses is exclusive to eligible passengers – you cannot buy access- but varies slightly from Clubhouse to Clubhouse.

Heathrow Clubhouse access via your ticket type:

Anyone flying in the following cabins will automatically get access to the Virgin Atlantic Clubhouse:

  • Upper Class passengers on Virgin Atlantic (including one guest who must be travelling on Virgin Atlantic or Delta, on any flight in any cabin)
  • Delta One passengers on Delta (no guest)
  • Clase Premier passengers on Aeroméxico (no guest)

Other SkyTeam business class passengers do NOT get access.

Heathrow Clubhouse access via your SkyTeam status:

Only the following elite status passengers can enter the Clubhouse if they are not flying in Upper Class / Delta One / Clase Premier:

  • Virgin Flying Club Gold, flying on a Virgin Atlantic, Delta or Aeroméxico flight in any class (including one guest)
  • Delta SkyMiles Diamond or Platinum Medallion, flying on a Virgin Atlantic or Delta flight in premium economy (including one guest)
  • Air France / KLM Flying Blue Platinum, flying on a Virgin Atlantic or Delta flight in premium economy (including one guest)

Heathrow Clubhouse access via your credit card:

Holders of Virgin Atlantic credit cards in the UK can choose to receive Clubhouse entry vouchers as their annual reward for hitting their spend target, although arguably it is better value to choose the flight upgrade or 2-4-1 redemption options.

The following people do not have access to the the Heathrow Clubhouse but can access alternative lounges:

  • Delta SkyMiles Diamond or Platinum Medallion, flying on a Virgin Atlantic or Delta flight in economy
  • Air France / KLM Flying Blue Platinum, flying on a Virgin Atlantic or Delta flight in economy
  • All other SkyTeam Elite Plus members flying on Virgin Atlantic, Delta or Aeroméxico flights in economy or premium economy
  • Virgin Australia Velocity Club Gold, Platinum and The Club members flying Virgin Atlantic
  • Singapore Airlines KrisFlyer Gold, Solitaire PPS Club and PPS Club members flying Virgin Atlantic
  • Air New Zealand Gold or Elite members flying on Virgin Atlantic to San Francisco
  • Passengers connecting to La Première on Air France (due to Air France moving to Terminal 4)

What about Clubhouses outside the UK?

The rules vary by airport. You do NOT necessarily get access if you are travelling on a SkyTeam airline apart from Virgin Atlantic or Delta Airlines.

The full rules, and details about the entire Clubhouse network, are on this page of the Virgin Atlantic website.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (57)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • NigelthePensioner says:

    We shall see in the fullness of time whether LAX opens or not. In the meantime I have a load of miles to quickly get rid of……….!

    • Jake says:

      Arnt all the miles owned by virgin red? Could you not spend them with their other partners etc even if Virgin Atlantic did go under?

      • Rob says:

        Yes, Red now owns your miles. Atlantic buys them from Red.

        • Jake says:

          So essentially if Atlantic go under the miles are still redeemable for something?

          • Rob says:

            Yes – but this assumes that Atlantic has been paying its bills and doesn’t leave Red insolvent.

          • Ben says:

            Is there any expectation that Virgin could go under?

    • Jake says:

      Probably not. I suspect Branson will keep it up as will delta etc but it was regarding Nigel’s comments.

      It has lots a fair bit of money though and struggles to turn a profit.

      Rob will know more

      • Rob says:

        Financially I think Virgin is in a fair position now. Because so much of the debt is actually loans from Virgin Group and Delta the headline numbers probably look worse than they are.

        The 7 new neos they just ordered are being bought, not leased, so the balance sheet can clearly take another $1.4bn of borrowing.

        • Jake says:

          See. A much better financial analysis than “probably will be okay”.

          Thanks as ever Rob!

  • Sam Wardill says:

    I was lucky enough to take all my family into Heathrow Clubhouse en route to Harare via Johannesburg . I had a gold Flying Club card status matched from my platinum Virgin Australia card and they let all five of us in even though we were in cattle. The family still go on about how good it was. The flight was delayed so we were in there for a while. Definitely our family favourite but only ever been once.

  • Nick P says:

    Interesting that whilst they are a SkyTeam member, they do not offer full access to their lounges based on status to all member airlines.

    • Blair Waldorf Salad says:

      They provide access to a lounge, just not their own.

    • Jonathan says:

      I’m not too sure on the lit lounge network across the world (where available) but they had to restrict access at LHR due to capacity constraints

  • n1368585 says:

    Having never held a Virgin Atlantic Card (as they’re useless to anyone that lives outside of London/Manchester) I’ve never understood why someone would opt for the clubhouse pass over a 241 voucher.
    With the BA card for example (if there was the option) no one is going to pick a BA Lounge access voucher over the 241 are they?

    • Rob says:

      Agree. I would dump it and simplify the offer.

      Simplification is very underrated as a skill.

      As we say in the office occasionally, an article isn’t finished when where is nothing more to add. It is finished when there is nothing more to remove.

      • daveinitalia says:

        The ‘how much is an Accor point worth’ article disproves that. You could simplify that article down to a paragraph easily.

        As all the hotel points series begins with the same block of text I would suggest that next year you run a separate article on day 1 that says how you value a hotel point and then on subsequent days run the article for each individual hotel chain without the duplicate text but referring back to the day 1 article.

        • Rob says:

          You’re missing the point. These articles are primarily for Google’s benefit, not yours! Each also has over 100 internal links to them from other HfP articles. They need to work as standalone pieces.

          If you see repetition in a HfP article series it is there for a reason!

          • zapato1060 says:

            I understand the repetition and the reason it serves. I like it.

      • Novelty-Socks says:

        Very true where writing is concerned. Definitely not true in the wider context of points or loyalty where complexity is the name of the game.

    • CJD says:

      I wonder if you’d see some people picking lounge access if you could get Concorde Room access.

    • MKCol says:

      I have 3 vouchers & by dint of life have been unable to use 2 before expiry – rather than dumping them altogether I’ll be exchanging them for Clubhouse access as we’re on redemption Premium Economy tickets, so expecting them to be the least likely to be upgraded.

      I’m glad there’s this option to use them somehow rather than not at all.

  • Ed says:

    Clubhouse must rank as one of the smartest marketing projects in the history of UK aviation. I don’t mean that the underlying Clubhouse product is weak (the opposite is true)- I mean in terms of the halo effect on the brand. Far, far more effective in getting Virgin into popular consciousness as a premium carrier than the millions that BA spends on dubious event sponsorship or TV spots.

    • The Savage Squirrel says:

      James Bond drinking at the onboard bar may have been cheesy but there’s no denying it was also very effective in the same way.

      • Blair Waldorf Salad says:

        I know a few women business travellers who saw that Bond scene and baulked at the idea in reality of a manspreading mansplainer holding court all night at the bar getting progressively more sh1tfaced whilst solo women are trying to sleep under a duvet in a doorless seat mere inches away.

        • camille55 says:

          You can find potential (for) offence and/or ‘abuse’ in anything if you look hard enough.

          I read an article in the Sunday Times a couple of years ago, where they interviewed a famous lady who, upon discovering her husband had an affair, followed him into the garden and (in her words, which I paraphrase), she said something like “I punched him in the chest as hard as I could”. Thats an assault. But on outcry, no comments on ToL, no nothing.

          Ultimately, that scene was intended as X, but some people will perceive it as Y or Z, based on their life experiences. That doesn’t take away the halo effect that they most obviously were trying to achieve.

          The LHR Clubhouse is fabulous! Had many good times in there with friends and family over the years. Service has always been good to excellent.

        • GM says:

          This is a brilliant description! And why I 1. am not sorry the bar is gone, and 2. if I’m on an old 787/330, I’ll choose 1A over 11A.

    • Catalan says:

      Ah yes, but which airline is profitable and which is still unprofitable?

    • No longer Entitled says:

      Agree that the lounge holds significant halo benefit for the brand. It’s a lot easier and cheaper getting this right than it is the service and decor in the confines of a plane, but BA is at a disadvantage here. It actually has a route network and operates hundreds of flights meaning thousands of customers. Virgin is much smaller with a very limited network. It’s like comparing Base (our excellent pizzeria in our village) with Pizza Express. Scale makes it much harder to be individual and/or quirky.

      • Dev says:

        And somehow people fall for the idea that Virgin are a true competitor to BA … last time I checked they had no domestic flights, no short-haul service, no flights to Africa and South America, and very limited flights elsewhere save for North America where even there they are tiny compared to BA

        • Rob says:

          Lots to (South) Africa and I suspect Lagos may be the most profitable route after JFK.

          • Blair Waldorf Salad says:

            I once heard from cabin crew that the Virgin crew are bussed to a hotel compound in Lagos and a dim view taken if they leave it.

  • Mark says:

    In April this year I flew to Delhi with Virgin in (premium) and was given access using my ITA elite plus status. So was my partner and son. Check in staff didn’t seem to know what the rule was so we gave it a try and spent a few hours there. Fantastic!

  • Neil says:

    I know it’s better to opt for the 2 4 1 voucher from the CC but if I’m not going to be able to make use of it , could I use the clubhouse voucher even if I’m not taking a Virgin flight?

    • Rob says:

      No, unless it’s on Delta.

    • Jonathan says:

      Unfortunately VS credit cards don’t offer an option to take some more points for the voucher.

      This’d definitely be a good idea since many will be far happier with this choice instead of what’s currently offered, given that VS are simply too centred around the U.S. network.

      I was going to use the voucher I’ll earn for a redemption on VS250/1…

  • Travel Todi says:

    I’ve recently flew to Washington and of course I’m a huge fan of VS Clubhouse at LHR. Hence I was positively surprised how good the IAD lounge was with very kind service. Earlier this year I also tried JFK lounge and was disappointed as nine of the shower facilities were in order… but at least the lounge is kept only for VS passengers in the evening, not like the SFO lounge which lets in Priority Pass customers at the same time . SFO lounge was very small and therefore crowded prior to VS flight .

    • Blair Waldorf Salad says:

      Ooh really? PP users are supposed to be denied access at SFO from 12.30-22.00

    • GM says:

      I got aggressively interrogated by some janitor at the JFK lounge when I dared to look in the door of one of the shower cubicles in June. No towels etc in there and think some were out of order too. It all seemed a bit grimmer than before (including his intimidating attitude)

    • AL says:

      The IAD lounge needs a re-do. The AFKL lounge further down the corridor is world’s apart. Agree on the showers at JFK – I went to the new DL Sky Club at A8 instead, and it’s world’s apart.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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