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NEW: BA Amex 2-4-1 vouchers now extendable for three months in certain scenarios

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Seven weeks ago, but not openly announced, British Airways made a change to the terms and conditions of the British Airways American Express 2-4-1 companion voucher.

These changes allow for the annual vouchers issued with the British Airways American Express cards to be extended in very specific circumstances.

I’m in two minds about whether this is a good idea – after all, isn’t two years enough on a Premium Plus voucher? – but it is a very narrow path to getting an extension approved.

BA Amex 2-4-1 vouchers now extendable for three months in certain scenarios

As a reminder, you earn a companion voucher after spending £15,000 in a card year (this is the new figure from 1st November 2024) on your British Airways American Express card:

  • the free card generates a voucher valid for one year, worth 50% off an Avios redemption on BA in Economy for one person or a ‘2 for 1’ Avios redemption on BA in Economy for two people (full taxes and charges must be paid)
  • the Premium Plus card generates a voucher valid for two years, worth 50% off an Avios redemption on BA in any cabin for one person or a ‘2 for 1’ Avios redemption on BA in any cabin for two people (full taxes and charges must be paid)

The outbound flight must be flown by the voucher expiry date, although the return flight can be later.

What has changed with the companion voucher terms?

Here is the new wording, which you can confirm on this page of ba.com:

27. Companion Vouchers may be extended subject to the terms of this clause 27.

Extension requests for Companion Vouchers will be evaluated on a case by case basis and will be subject to relevant documentation having been provided by the Cardmember. Each case will be decided at British Airways’ sole discretion and British Airways’ decision will be final.

Extensions for the use of Companion Vouchers for up to three months’ may be granted for the following circumstances only: 

  • Where a flight is cancelled by the airline; 
  • Serious illness (where a GP or medical professional letter providing supporting evidence of illness is provided); 
  • High-risk pregnancy (when a GP or medical professional letter is provided); 
  • Bereavement of an immediate family member (where supporting documentation is provided); 
  • Career or job exemptions (where individuals may not be able to travel due to extenuating circumstances) for example, medical professionals and the Armed Forces (where supporting documentation is provided); 
  • Carer responsibilities (where supporting documentation is provided) and subject to medical sign-off from a medical professional; 
  • Where an immediate family member is unable to travel due to illness (and where a GP letter or letter from a medical professional is provided); 
  • Natural disaster and/or significant socio-political conflict impacting the Cardmember’s and Companion Voucher’s travel itinerary. 

This seems, in general, to be a fair list, although the last one could be open to abuse from people who will claim they were planning to book (but hadn’t) to visit a certain country which is now looking unsafe.

British Airways has been known to give occasional extensions in the past on compassionate grounds so formalising the rules is helpful, although a three month extension is not necessarily going to get you far in some of the situations above.

You can see the official wording on ba.com here.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (60)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • executiveclubber says:

    Was this the other card news?

  • Gordon says:

    Just a reminder that, if you require a GP letter, it will cost you around £80 to £100, I was charged £85 for a letter from my GP for a renewal of my firearms licence. But I guess around £100 is still worth paying instead of letting a 2-4-1 expire!

  • Jonathan says:

    The last cause on the list for potentially extending the voucher would almost certainly only work based the FCDO travel advice, like in times when insurance will only pay out for a cancellation for a country going from green to amber / red advisory.

    • daveinitalia says:

      When a country has a mix of amber and red areas (such as Israel at the moment) is regular insurance invalidated if you travel to an amber part?

      • memesweeper says:

        Check your small print, but mine doesn’t cover such travel.

      • Tracey says:

        Would depend whether your insurer accepted your reason of travel as being essential to travel to amber areas.

  • Concord says:

    This seems to be an extension / formalisation of previously unwritten flexibility. I’ve certainly had a voucher extended for more than three months when I was (very) ill.

    Good to see it written down though. I hope there are neither attempts to game this, nor disputes over what paperwork is acceptable.

  • Mark says:

    Do you have the contact details to request the extension please – or is it just their normal customer services. Just cancelled holiday due to broken leg – so this is great news!

  • Darran says:

    My wife and I are currently trying to get our 241 extended. We were due to fly to South Africa on the 18th which was also the last day of use for our 241 voucher. We had to cancel about 2 weeks ago as my wife had to go into hospital for an urgent biopsy also on the 18th.
    The 3 months is quite useless for us as she had been advised that she can not do air travel for a minimum of 6 weeks after her surgery. Then depending on her results and follow up treatment we may not be able to travel in the next 3 months anyway.
    We already have our next holiday booked for march next year so trying to fit anything in between now and then will be very difficult.
    We requested a 12 month extension but haven’t heard back yet.

  • Alan says:

    For all the compassionate reasons an extension is good PR, but should be not restricted to 3m but say ‘a period fitting with your circumstances’. So an illness which could run for 3,6,12 months could be accommodated.

    • JDB says:

      Well, this is why it is easier for companies and politicians to do less or do nothing. If they make positive changes, it’s not enough so in the end they just don’t bother.

      • Alan says:

        Indeed nothing is ever perfect for everyone. I do see what they’ve done as positive, it may be for instance an illness not close to the of the period.

      • Callum says:

        You could equally argue that people like you accepting the bare minimum and then chastising anyone who dares suggest that there might be a better way to do it are responsible for politicians/companies “doing less”…

  • Kate says:

    I just achieved a 3 month extension. This is the email address you need to use to request and attach medical evidence. callba.executiveclub@ba.com

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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