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LAST CHANCE: Book Virgin Atlantic redemptions before dynamic pricing starts

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You are running out of time to book Virgin Atlantic flight redemptions with Virgin Points before the new pricing structure launches on Wednesday.

If you need more convincing to move quickly, I should point out Virgin Atlantic has not provided examples of the new pricing to us despite offering to do so.

Meanwhile, according to our forum but 100% unverified, the Virgin Atlantic call centre is apparently briefing that Upper Class flights to the US will be priced at 350,000 points each way on super-peak dates. This is up from the current maximum of 57,500 Virgin Points.

350,000 Virgin Points each-way (700,000 points return) would not be out of line, unfortunately.

Delta Air Lines, Virgin’s joint owner, charges 375,000 miles for a one-way transatlantic flight in Virgin Atlantic Upper Class at peak times:

Now, to be fair to Virgin Atlantic, it will be releasing all seats on all flights for points redemption from Wednesday.

The majority of those New York seats at 350,000 Virgin Points each way would never have been released for redemption in the first place. You can argue that you’re not really losing anything.

However, SOME of them would have been.

At present, Virgin Atlantic guarantees to release 12 seats per flight (two Upper, two Premium, eight Economy) for redemption.

This guarantee is scrapped from Wednesday.

If Virgin Atlantic had retained the 12 seat guarantee, dynamic pricing would have been a storm in a tea cup.

Members would genuinely have been no worse off. The previous 12 seats would have been bookable at standard rates and other seats, previously unbookable, would have been available at a crazy price you wouldn’t want to book anyway.

The real issue here is removing the guaranteed seat availability under the cover of moving to dynamic pricing.

Virgin Flying Club Gold and Silver status

There will be ‘Saver seats’

The 12 guaranteed seats will be replaced by ‘Saver seats’.

Whilst these will also be dynamically priced, they will be offered “at or below today’s prices.”

It’s hard to know how this compares to the current offering without a pricing chart but Virgin Atlantic says flights to New York will be available from as few as 6,000 points. One-way standard season economy tickets are currently 10,000 points although there are regular seat sales.

Saver pricing will be available in all classes, but there is no guaranteed minimum number of Saver seats per flight.

What this means is that on popular flights, such as during school holidays, you should expect to pay very high points prices and see no Saver seats. Quieter flights will be correspondingly cheaper for points, should you wish to visit New York in January.

Virgin Atlantic could theoretically never release Saver seats on its most popular routes, forcing you to redeem (if you have a seven figure balance) for higher-cost, dynamically priced seats.

Changes to credit card vouchers

It’s worth a reminder of what will happen to your existing Virgin Atlantic credit card vouchers on Wednesday.

You can continue to use a voucher for a companion or to upgrade but it will now be redeemable on any seat in any cabin, in line with the move to universal redemptions.

A new fixed points cap will apply to vouchers to accommodate the new dynamic pricing being introduced:

  • Flying Club Red members can redeem their voucher up to a maximum of 75,000 points
  • Flying Club Silver or Gold members can redeem their voucher up to a maximum of 150,000 points

The value of your voucher will be calculated by your status at the time of redemption, not when you fly.

Here’s an example. A standard Upper Class redemption to New York is currently 95,000 points, return. If you are Flying Club Silver or Gold, you have no problem using your voucher to unlock a ‘free’ Saver companion ticket, as it’s below the maximum 150,000 points threshold.

A Flying Club Red member would be 20,000 points short, as the voucher only covers a maximum of 75,000 points. However ….

You will still be able to use your voucher even if it doesn’t cover the full amount of the companion ticket or upgrade, as Virgin Atlantic will let you top it up. In other words:

  • Flying Club Silver/Gold members would pay 95,000 points + taxes for two Upper Class tickets to New York
  • Flying Club Red members would pay 115,000 points + taxes for two: 95,000 points for the first ticket, plus the voucher (worth 75,000 points) and the difference of 20,000 points

This is not hugely different from the old system where Flying Club Red members could only redeem 50% of the points required for the second Upper Class ticket, although it does make cheaper Upper Class redemptions more attractive.

You cannot use a credit card voucher for a straight 75,000 or 150,000 points discount on a ticket for yourself. It must be for a companion with your ticket purchased at the full points or cash price. It will be possibe for a solo traveller to upgrade a cash ticket with their voucher by one cabin.

Conclusion

Virgin Atlantic has, despite previous commitments, failed to provide us with indicative pricing for reward flights from Wednesday, even though it appears to have been provided to call centre staff.

Given that you can cancel a Virgin Atlantic redemption for £30 per person, you would be crazy not to lock in a planned redemption now.

There is still time, as transfers are immediate, to move American Express Membership Rewards points over with the current 30% bonus.

You can also buy Virgin Points with a bonus of up to 70% – click here to buy.

If your flight turns out to be cheaper from Wednesday, you can cancel and rebook.

Indeed, I suspect there will be a lot of cancelling and rebooking after Wednesday. In theory, once a flight becomes 3,000 points cheaper due to dynamic pricing, it makes sense to call up and rebook it …. (EDIT: It appears that cancellation fees are rising to £70 per person to reduce the number of people who do this.)

What I still don’t understand from this whole process is who Virgin Atlantic is aiming at.

There are tens of thousands of people in the US with a seven figure Delta SkyMiles balance – you can earn 1 million miles in a month if you go on a credit card application spree – so crazy redemption prices will have some takers. If you think this is an exaggeration, remember that a keen points collector in the US will have around 30 airline and hotel credit cards. (Google ‘I have 30 credit cards’ and read the US articles that appear if you don’t believe me.)

Realistically, how many people in the UK are sitting on 1m+ Virgin Points?

Even if you fly to New York every two months as a Gold member on a £10,000 fully flexible ticket, you have only been earning 250,000 Virgin Points per year.

You have to assume that UK members are taking the fall for US members who have racked up seven figure balances in a matter of months, virtually for free, via credit card bonuses.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (209)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • southlondonphil says:

    Welcome to Delta UK Airlines (f.k.a. Virgin Atlantic Airways)!

    Thankfully I have Skyteam Elite+ through status matches with SAS and ITA so if, as seems likely, chasing status with Virgin and the voucher rewards and points one gets for doing so become near-worthless I’ll still have most of the in-cabin benefits. Bonus is I can also drop the fee-paying credit card if the voucher is only going to cover 20-50%% of the cost an Upper Class Return on most dates.

  • Phil says:

    Problem is the cash component is so high on the existing redemptions, it’s still hard to justify redeeming with Virgin for travel to the USA. Travel plans for 2025 are pretty firmed-up, but have mooted going to the Pacific Northwest in 2026.

    Thought I’d double check we shouldn’t just bring that forward. Redemption with Virgin to Seattle is £2000 + 270K points in the old 787 seat. I can book DUB-SEA for £3300 or £2500 via an online travel agent, and get a genuinely “free” hotel redemption by transferring my VS points to Hilton.

    • LittleNick says:

      Good point, interesting to see what the surcharges will be when this comes in. Hopefully much lower otherwise what’s the value in the scheme?

  • Mankhool says:

    I can see Saudia reward seat availability On Delta but i cannot see availability on Flying Blue or Virgin for any date I search for 2024/25.Any recommendations to book Saudia using VS points?.

    • LittleNick says:

      You could try calling to see if they can see it

    • Sandgrounder says:

      I think something is wrong, I can see some domestic availability at the mo (eg Jed Ruh 19/11) but nothing from the UK. I booked in September and there was plenty of availability online, must be intermittent IT issues I think.

  • LittleNick says:

    Good analysis Rob, the removal of guaranteed saver seats is the key issue sadly.
    I don’t see any of us choosing to redeem 700k for a return, imagine trying to redeem for a small family, need millions 🤣

  • DaveP says:

    I can see this as a disincentive to save Virgin points. My Virgin £160 credit card expires in Feb 25. There is a strong chance I will cancel it and focus on Avios.

    • Mankhool says:

      Nationwide might end giving reward points and vouchers after changing T&C at some point

  • paul says:

    When I buy a tin of beans it’s fairly negligible if it’s 2p cheaper or more expensive a few days after my purchase.

    When I buy a new car, I can see what car I am likely to afford as I save for it (I buy cash)

    Until Wednesday, when planning my UC voucher and points purchase for a flight next October I know what to expect.

    All that changes this week.

    Why should I commit to funding a credit card for perhaps a year if I have no certainty on what I’m targeting that spend towards.

    I’ve always managed to get the 2 x UC seats on points/voucher redemption but if I can’t do that next month the card will go, my voucher used to upgrade a business seat in February and points will be transferred or spent at low redemption rates making me even more Anti-Virgin.

  • Tracy Atkinson says:

    If I book flights now but need to change the date, I might be starting a new job, will I be made to cancel and rebook in the new system?

  • BlairWaldorfSalad says:

    “ You cannot use a credit card voucher for a straight 75,000 or 150,000 points discount on a ticket for yourself. It must be for a companion with your ticket purchased at the full points or cash price. It will be possibe for a solo traveller to upgrade a cash ticket with their voucher by one cabin.”

    Am I being dim here but isn’t that a categorical removal of a described use of the credit card voucher in the card T&Cs – namely a one category upgrade of a reward seat on a solo traveller booking? If so, then FOS and Creationgate 2.0?

    I don’t claim to be a FOS expert but it seems you can read that as a benefit line in the T&Cs is being struck through

    • Rob says:

      You MAY be able to upgrade a reward seat by one category but you cannot take 150k / 75k off a redemption.

      This is an important distinction.

      Imagine NYC is 150k in Upper, 60k in Premium and you have a 150k voucher.

      You CANNOT have the Upper seat for free with your 150k voucher. You can potentially pay 60k points and cover the 85k upgrade cost with your 150k voucher.

      • Jonathan says:

        I can only imagine how many emails you’ll be getting asking for clarification on how this sort of booking will work, and now that they’ve complicated the ins and outs of the voucher, there’ll be a lot to be learnt – even after an article is written, and some of that will come from reader’s own first hand experiences

        Either way, well done and thank you for helping us understand these new changes

        • Brendan Bailey says:

          I’m on the VA Travel Talk customer survey group and was horrified when VA was saying how chuffed their Loyalty VP was to be touting the “positive changes” to the points scheme. I immediately summarised the original HfP comments and put link to the article by Rob. I slated the changes saying that it may be OK for US Virgin customers but useless for UK/European ones. The Travel Talk team copied by response to the VA Loyalty team so it will be interesting to see if I am blacklisted or get a response from them. I may need to sit on the naughty wing for my next flight. One other comment that followed mine was going to raise the issue with the FOS.

    • Roy says:

      The credit card T&Cs have been updated on the website. See https://uk.virginmoney.com/cards/vaa-cards/reward-plus-terms/ (for the paid card).

      There’s nothing in there to say you can’t use the voucher to upgrade a reward seat, so I’m hopeful it will still be possible.

    • JDB says:

      @BWS – there’s a big difference here in that the credit card is issued by Clydesdale Bank and they can’t reasonably be held responsible for changes made by a third party supplier. In the case of Creation, it controlled the issuance of points and free night vouchers which is sought to withhold. It might also require you to argue that the value of the voucher in the new world is unreasonable; I don’t know enough about Virgin to know if that’s easy or not.

      In the case of Virgin, it would be similar to BA having a devaluation or changing how the voucher could be used, quite difficult to pin on Amex.

      • BlairWaldorfSalad says:

        I may nonetheless raise over the table at my next lunch with FOS leadership. No harm casually getting a take.

        • JDB says:

          @BWS if you are referring to Abby or Yvette, it will probably go completely over their heads. They talk complete drivel, then get outside counsel (at great cost) to draft letters for them when it gets a little complicated (although actually quite a simple point) and then, after almost four months of correspondence, concede as soon as proceedings are issued. There’s a serious governance issue there at the moment.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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