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Get cheaper Virgin redemptions with a credit card voucher (Virgin Redemption University #13)

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How can you get better value from your Virgin Atlantic flight redemptions by earning and using a Virgin Atlantic credit card voucher?

This article is Part 13 – the final part, unless we suddenly realise we missed something important! – of our new ‘Virgin Redemption University’ series to run alongside our existing ‘Avios Redemption University’ – which itself will get a much-needed update next month.

Here are the other 12 articles in the series:

A quick reminder of the two UK Virgin Atlantic credit cards

Virgin Atlantic has two credit cards in the UK:

Virgin Atlantic Reward+ Mastercard (review here, apply here, image above)

  • Fee: £160
  • Sign-up bonus: 15,000 Virgin Points
  • Receive an annual voucher each year once you have spent £10,000 on the card

The representative APR is 69.7% variable, including the annual fee.  The representative APR on purchases is 26.9% variable.

Virgin Atlantic Reward Mastercard (review here, apply here, image below)

  • Fee: None
  • Sign-up bonus: None
  • Receive an annual voucher each year once you have spent £20,000 on the card

The representative APR is 26.9% variable.

If you are reading this article after it was originally published in August 2023, the APR data above is correct – it automatically updates – but you should click through to see if there is a temporary enhanced sign-up bonus.

How to earn a Virgin Atlantic credit card reward voucher

You receive a voucher:

Frustratingly, there is no way of finding out how much you have spent so far towards your next voucher unless you call Virgin Money.

Vouchers are deposited into your Flying Club account within 30 days of hitting the spending target and can be used immediately.

You should receive an email from Virgin Flying Club confirming it has arrived. If not, go to the ‘My Activity’ section of the Virgin Atlantic website, under ‘My Account’. You should see ‘Virgin Atlantic Credit Card Reward Voucher’ as a transaction line, with ‘0 points’ showing next to it.

The voucher is valid for 24 months, and you need to have booked and flown the outbound flight (if that’s what you’re redeeming for) within that time frame. Your return flight can be after the expiry date.

Unlike a British Airways American Express voucher, the expiry date – two years – is the same irrespective of whether you have the free or paid-for credit card.

The voucher cannot be redeemed online. You need to call Virgin Flying Club to redeem it.

What does the reward voucher do?

This is where things can get confusing, because you can use your annual Virgin Atlantic credit card reward voucher in a number of ways. These include:

  • as a companion voucher, for cash tickets AND redemption bookings
  • as an upgrade voucher
  • as a Clubhouse lounge pass if you are a Silver or Gold Flying Club member

Let’s go through them one by one:

Using the Virgin Atlantic credit card reward voucher as a 2-4-1 companion voucher

One of the best value options is to use your credit card reward to redeem a companion ticket.

This lets you book two Virgin Atlantic tickets for the price (in points or money) of one. It can offer a massive saving on what you would normally pay.

The good news is that you can book the companion ticket for anyone – you do not need to be related or share the same name. You can travel with a friend, partner, parent, child or even a work colleague.

The voucher is non-transferable and can only be used by the person who earned it unless you have Gold or Silver status in Virgin Flying Club. In this case, you can transfer it to another member via the call centre.

Virgin Atlantic lets you use the voucher for 2-4-1 on a points or cash booking, massively increasing the flexibility of the offer. This is a BIG change that opens up a world of possibilities.

The voucher works in the same way, regardless of whether you’re using cash or points to pay for your flight:

  • there needs to be reward availability for the second seat in the class you want to book. You can check this on the Virgin Atlantic website here but you can see full calendar availability with a service like SeatSpy. This is important – if you have bought a cash ticket, you can only use your voucher to get a 2nd free ticket if a reward seat is available.
  • you must pay taxes and fees on the second ticket, irrespective of whether the first ticket was bought for points or cash

The second point is worth noting, because the taxes and fees on a reward ticket can be quite steep. On a return flight from London to Los Angeles, for example, you can expect to pay:

  • £283 in Economy
  • £464 in Premium
  • £994 in Upper Class

That said, a companion voucher still offers exceptional value, particularly in Upper Class. Given the sky-high cash prices for flights right now, £994 to take a friend with you in Upper Class doesn’t seem bad.

Using the voucher for an Economy booking is poorer value, as cash tickets are often available for little more than the taxes and charges on a reward booking.

There’s one other catch. When used for a companion ticket in Upper Class, you’ll also have to pay 50% of the points needed for a standard Upper Class reward flight, unless you have Flying Club Silver or Gold status.

That means – in our example above – you’d also have to stump up up to 77,500 Virgin Points for your second ticket to Los Angeles if you did not have elite status. It’s really a ‘buy one, get one for half price’ voucher in this scenario.

This rules does not apply to Economy or Premium cabin flights. Here, you simply pay the taxes and charges on the second ticket – no extra points required – if you don’t have Virgin Flying Club status.

Using the Virgin Atlantic credit card reward voucher as an upgrade voucher

Another great use of your annual reward voucher is to upgrade a flight.

One voucher will upgrade a single round trip – or you can choose to upgrade two one-way flights for two people. The voucher can be used to upgrade to the next cabin, where there is reward seat availability, is available to all Flying Club tiers and can be part used on single leg journeys.

You can only use the voucher to upgrade by one cabin class – so from Economy Delight to Premium or Premium to Upper Class. (The only way to upgrade by two classes, from Economy to Upper Class, is to use Virgin Points.)

You can read our review of Premium on Virgin Atlantic here as well as our review of Upper Class on the A350 here. Our review of Upper Class on the new A330neo fleet is here.

You can upgrade both cash and redemption tickets.

Once again, there are a few ground rules:

  • there needs to be reward availability in the class you want to upgrade to
  • there does not (for a reward booking) need to be reward availability in the class you are upgrading from
  • you need to pay any additional taxes and fees for the upgraded cabins compared to the one you booked

It’s easier to NOT think of this as an upgrade voucher but as a ‘book a reward ticket and pay either the cash or the ‘points and taxes’ for the next cheapest ticket class’ voucher. I admit that ‘upgrade voucher’ is snappier though ….

You can upgrade to all classes, regardless of your Flying Club tier. This means even Flying Club Red members can book into Upper Class, so long as you have bought a Premium ticket.

Virgin Atlantic Clubhouse Heathrow bar

Using the Virgin Atlantic credit card reward voucher for a Clubhouse lounge pass

You can also trade in your credit card voucher for a Clubhouse lounge pass but only if you have Virgin Flying Club Silver or Gold status.

Whilst Virgin Clubhouses are exceptional (our review of the Heathrow Clubhouse is here) this is by far the least valuable way to spend your voucher, not least because there are other, cheaper ways to get airport lounge access.

The Clubhouse Pass is emailed to you as a code that you need to use when you check in to the lounge.

The pass is for one person only, for one visit. It is valid at any Clubhouse worldwide, although you need to be flying Virgin Atlantic, Delta, Air France or KLM internationally.

You cannot guest anyone in with you. If you’re a Flying Club Gold member, you get two passes instead of one if you choose this option, although that’s slightly redundant as you can use the Clubhouse anyway! It would only benefit a Gold travelling with three guests, as the Gold could guest one person regardless.

How to redeem your Virgin Atlantic credit card voucher

Once you’ve decided how and when to redeem your reward voucher you’ll need to call Virgin Atlantic on 0344 874 7747 to make the booking, as there’s no online functionality.

Conclusion (to this article)

The Virgin Atlantic credit card reward vouchers are incredibly powerful, and very valuable if used strategically.

Whilst we have talked elsewhere in this series of articles about getting 1p per Virgin Point if you redeem for premium cabin flights (vs 0.5p for most other redemptions), in reality you can do far better than 1p per Virgin Point if you are using a credit card voucher.

It is well worth putting £10,000 or £20,000 per year of spend on your card, depending on which credit card you hold, to ensure you trigger one.

It’s unfortunate that the wide range of options (upgrade or direct redemption, cash or reward flight, lounge pass alternative) makes the vouchers difficult to explain – and Virgin Atlantic doesn’t help by changing the rules for those without status – but hopefully this guide has helped.

You can apply for the cards here.

Conclusion (to this series)

This article draws to an end our 13-part overview of the best ways to spend Virgin Points.

Thank you to everyone who has chipped in with comments and observations, which led to many of the articles being updated with new information after publication. We hope that even long term Virgin Points collectors found a couple of interesting new insights.

Next month we’ll start the unenviable task of updating the Avios version, which hasn’t been touched since before covid and requires substantial rewriting …..

Disclaimer: Head for Points is a journalistic website. Nothing here should be construed as financial advice, and it is your own responsibility to ensure that any product is right for your circumstances. Recommendations are based primarily on the ability to earn miles and points. The site discusses products offered by lenders but is not a lender itself. Robert Burgess, trading as Head for Points, is regulated and authorised by the Financial Conduct Authority to act as an independent credit broker.

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (September 2023)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):

SPECIAL OFFER: The sign-up bonus on the Virgin Atlantic Reward+ Mastercard is doubled to 30,000 Virgin Points if you apply by 2nd October. You receive 15,000 Virgin Points with your first purchase and a further 15,000 points if you spend £3,000 within 90 days. Apply here.

Virgin Atlantic Reward+ Mastercard

30,000 bonus points (SPECIAL OFFER TO 2ND OCTOBER) and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

A generous earning rate for a free card at 0.75 points per £1 Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 30,000 Membership Rewards points, which convert into 30,000 Virgin Points.

The Platinum Card from American Express

30,000 points and a huge range of valuable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (40)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Charlie says:

    I’m using the 2-4-1 voucher to get a companion ticket to LAX next March. It’s cost me 145,000 in points plus £994 per person in taxes (total of £3438 if you value a point at 1p).

    If I were to make a cash booking instead, it would currently cost me £2670 for the first ticket plus £994 in taxes for the second (total of £3664). If I did the latter, would I be eligible for the 20,000 bonus that Virgin is offering? Would this make it worthwhile?

    • AL says:

      You only earn on revenue seats, not on reward. Your first option would be considered reward because you’ve not paid any fare component with cash – taxes, fees and surcharges don’t count.

      The difference between revenue and reward here is £196. For £196, you’re getting 20,000 additional points, at an earning rate of 1.02p/point.

      Ultimately, it becomes – do you want to buy £200ish of points for £196, or not?

      • Charlie says:

        Thanks AL. Ultimately, no I don’t think the cash option offers a big enough benefit. If it were BA, the extra tier points would probably make it worthwhile, but I get those on a reward seat with Virgin anyway.

        • AL says:

          Indeed. The only time it might is if you’re TP chasing and had the option of J (200) revenue versus G (100) reward, in which case you’re effectively paying £196 for 100 TPs and £200 of value – or, another way, free TPs.

          VS Hols would ticket your revenue (and you’d earn 20 TPs per £500) but not your reward, so long as you added on one night in any hotel they offer (hint: find the cheapest – the itinerary doesn’t need to make any sense for them to sell to you!). That might be worth doing revenue for, since you’re then earning more TPs for about £200ish difference to reward.

          • Charlie says:

            That’s interesting. I must admit I hadn’t realised the difference in tier points between revenue and reward. It certainly begins to make more sense to go with the cash option.

  • Tariq says:

    Anyone got recent experience of using the voucher to upgrade from Premium to Upper – and if so, what was the additional taxes/charges that were due?

    • AL says:

      It’s route dependent. US is £320 per sector per passenger for East Cost. Roughly double that for West Coast.

  • Alan says:

    “Frustratingly, there is no way of finding out how much you have spent so far towards your next voucher.”

    Regarding that part of the article, if you ring or talk to them on live chat they will tell you your current spend for the cards year.

  • Jenny says:

    Can I ‘double’ upgrade with points and the voucher? i.e. pay cash for economy, then points to upgrade to premium, and then the voucher to upgrade to upper?

  • Jill Kinkell says:

    Just phoned up to ask about the expiry date of a voucher in my account. I knew a voucher from way back had expired so was expecting the imminent expiry of another one. Apparently vouchers were extended but I was never informed. I have 3 vouchers , all extended, now expiring Nov, March and April. I’m gobsmacked! Never knew about the third one. Don’t have nearly enough points to take advantage of all of them. ( asked the CS to check as I was sure she was wrong ) Silly careless me!

    • Roy says:

      The IT is a, small we say, erratic. Just be glad the error is in your favour because it’s impossible to talk to anyone about the awarding of the vouchers. Virgin Atlantic will say it’s nothing to do with them and refer you to Virgin Money. But Virgin Money will insist it’s nothing to do with them and refer you to Virgin Atlantic.

    • AL says:

      Airline IT is a shambles. Whereas BA IT usually works against you, VS IT usually works in your favour.

  • cin4 says:

    Doing a total cost analysis, the taxes make this voucher more or less worthless to me.

    • Rob says:

      That’s illogical, surely. If you have Virgin Points then the voucher has to be beneficial, because it makes your redemption cheaper (unless you’re redeeming only on partners). Whatever your scenario – solo traveller, couple, family – the trip is cheaper.

      Whether it is poor value vs a cash ticket is a different discussion (and depends whether you value flexibility) but if you’ve got Virgin Points then you’ll want to use them rather than paying cash regardless.

      I’m off to New York in Upper Class for 35,000 Virgin Points next month, return – can’t argue with that, even with £950 of taxes. No way I could get a direct cash flight without a Saturday night stay for anything near £1300, assuming a 1p point valuation, and the ticket is fully flex. You may see no value there but it’s a ludicrously good deal for me given the alternatives for a midweek trip.

  • Catfishclothing says:

    Hi, loved the articles really useful. Thank you. I have a question about exchanging credit card vouchers for clubhouse passes. Are they clubhouse specific- ie do you have to specify which clubhouse and who is using it and are they date specific? I know it’s a poor use of them but it maybe better than letting them time out. Thanks in advance

    • Rob says:

      Good question. I don’t know to be honest – don’t even know if they are paper vouchers, evouchers or if you have to email your request. Hopefully a reader knows.

      • Catfishclothing says:

        I spoke a virgin customer service team member and it appears that the vouchers are attached to the booking reference so therefore it would be specific to a person and route. The clubhouse pass must also be used before the credit card voucher expiry date. However after speaking to a couple of other agents there seemed to be some confusion over how to actually do it and which lounges could be used. So I’m not really much further forward with my query and looks like I have vouchers that will just time out. If anyone knows any more please let me know.

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