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LAST CHANCE: Book Virgin Atlantic redemptions before dynamic pricing starts

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You are running out of time to book Virgin Atlantic flight redemptions with Virgin Points before the new pricing structure launches on Wednesday.

If you need more convincing to move quickly, I should point out Virgin Atlantic has not provided examples of the new pricing to us despite offering to do so.

Meanwhile, according to our forum but 100% unverified, the Virgin Atlantic call centre is apparently briefing that Upper Class flights to the US will be priced at 350,000 points each way on super-peak dates. This is up from the current maximum of 57,500 Virgin Points.

350,000 Virgin Points each-way (700,000 points return) would not be out of line, unfortunately.

Delta Air Lines, Virgin’s joint owner, charges 375,000 miles for a one-way transatlantic flight in Virgin Atlantic Upper Class at peak times:

Now, to be fair to Virgin Atlantic, it will be releasing all seats on all flights for points redemption from Wednesday.

The majority of those New York seats at 350,000 Virgin Points each way would never have been released for redemption in the first place. You can argue that you’re not really losing anything.

However, SOME of them would have been.

At present, Virgin Atlantic guarantees to release 12 seats per flight (two Upper, two Premium, eight Economy) for redemption.

This guarantee is scrapped from Wednesday.

If Virgin Atlantic had retained the 12 seat guarantee, dynamic pricing would have been a storm in a tea cup.

Members would genuinely have been no worse off. The previous 12 seats would have been bookable at standard rates and other seats, previously unbookable, would have been available at a crazy price you wouldn’t want to book anyway.

The real issue here is removing the guaranteed seat availability under the cover of moving to dynamic pricing.

Virgin Flying Club Gold and Silver status

There will be ‘Saver seats’

The 12 guaranteed seats will be replaced by ‘Saver seats’.

Whilst these will also be dynamically priced, they will be offered “at or below today’s prices.”

It’s hard to know how this compares to the current offering without a pricing chart but Virgin Atlantic says flights to New York will be available from as few as 6,000 points. One-way standard season economy tickets are currently 10,000 points although there are regular seat sales.

Saver pricing will be available in all classes, but there is no guaranteed minimum number of Saver seats per flight.

What this means is that on popular flights, such as during school holidays, you should expect to pay very high points prices and see no Saver seats. Quieter flights will be correspondingly cheaper for points, should you wish to visit New York in January.

Virgin Atlantic could theoretically never release Saver seats on its most popular routes, forcing you to redeem (if you have a seven figure balance) for higher-cost, dynamically priced seats.

Changes to credit card vouchers

It’s worth a reminder of what will happen to your existing Virgin Atlantic credit card vouchers on Wednesday.

You can continue to use a voucher for a companion or to upgrade but it will now be redeemable on any seat in any cabin, in line with the move to universal redemptions.

A new fixed points cap will apply to vouchers to accommodate the new dynamic pricing being introduced:

  • Flying Club Red members can redeem their voucher up to a maximum of 75,000 points
  • Flying Club Silver or Gold members can redeem their voucher up to a maximum of 150,000 points

The value of your voucher will be calculated by your status at the time of redemption, not when you fly.

Here’s an example. A standard Upper Class redemption to New York is currently 95,000 points, return. If you are Flying Club Silver or Gold, you have no problem using your voucher to unlock a ‘free’ Saver companion ticket, as it’s below the maximum 150,000 points threshold.

A Flying Club Red member would be 20,000 points short, as the voucher only covers a maximum of 75,000 points. However ….

You will still be able to use your voucher even if it doesn’t cover the full amount of the companion ticket or upgrade, as Virgin Atlantic will let you top it up. In other words:

  • Flying Club Silver/Gold members would pay 95,000 points + taxes for two Upper Class tickets to New York
  • Flying Club Red members would pay 115,000 points + taxes for two: 95,000 points for the first ticket, plus the voucher (worth 75,000 points) and the difference of 20,000 points

This is not hugely different from the old system where Flying Club Red members could only redeem 50% of the points required for the second Upper Class ticket, although it does make cheaper Upper Class redemptions more attractive.

You cannot use a credit card voucher for a straight 75,000 or 150,000 points discount on a ticket for yourself. It must be for a companion with your ticket purchased at the full points or cash price. It will be possibe for a solo traveller to upgrade a cash ticket with their voucher by one cabin.

Conclusion

Virgin Atlantic has, despite previous commitments, failed to provide us with indicative pricing for reward flights from Wednesday, even though it appears to have been provided to call centre staff.

Given that you can cancel a Virgin Atlantic redemption for £30 per person, you would be crazy not to lock in a planned redemption now.

There is still time, as transfers are immediate, to move American Express Membership Rewards points over with the current 30% bonus.

You can also buy Virgin Points with a bonus of up to 70% – click here to buy.

If your flight turns out to be cheaper from Wednesday, you can cancel and rebook.

Indeed, I suspect there will be a lot of cancelling and rebooking after Wednesday. In theory, once a flight becomes 3,000 points cheaper due to dynamic pricing, it makes sense to call up and rebook it …. (EDIT: It appears that cancellation fees are rising to £70 per person to reduce the number of people who do this.)

What I still don’t understand from this whole process is who Virgin Atlantic is aiming at.

There are tens of thousands of people in the US with a seven figure Delta SkyMiles balance – you can earn 1 million miles in a month if you go on a credit card application spree – so crazy redemption prices will have some takers. If you think this is an exaggeration, remember that a keen points collector in the US will have around 30 airline and hotel credit cards. (Google ‘I have 30 credit cards’ and read the US articles that appear if you don’t believe me.)

Realistically, how many people in the UK are sitting on 1m+ Virgin Points?

Even if you fly to New York every two months as a Gold member on a £10,000 fully flexible ticket, you have only been earning 250,000 Virgin Points per year.

You have to assume that UK members are taking the fall for US members who have racked up seven figure balances in a matter of months, virtually for free, via credit card bonuses.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2025)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 50,000 Membership Rewards points, which convert into 50,000 Virgin Points.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

Comments (209)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • revatron says:

    Does Virgin’s 24 hour cooling off period apply to reward seats too? From what I have read/researched it should. Thinking I might book my return/inbound flights for a trip next year today under the current system (have missed the outbound guaranteed availability) and book the outbound tomorrow. If per chance the return is priced lower at the (what is already seeming fabled) saver rate I could cancel the inbound only booking and book the whole journey on one ticket. Not for premium cabins so hopefully points prices shouldn’t be too wild….

    • Oliver says:

      Yes 24 hour cooling applies to reward seats.

      Furthermore, any reward bookings made before tomorrow will be subject to the current change / cancellation policy I.e £30 not £70

      • revatron says:

        Thanks for confirming. Seems like a no-brainier to book at least the inbound if it’s cancellable for free, by this time tomorrow the inventory for the new changes should have been released to book the outbound flights.

        • 787driver says:

          That’s why I have booked today.
          Not holding my breath that it wil be cheaper but at least i’ve made the most of my reward voucher before tomorrow

          • revatron says:

            I can’t see any potential issues with booking 2 x One Way in terms of disruption or irrops, unless I’m missing something?
            No connections on the tickets or anything like that, so rebooking if things go wrong should be straightforward and not leave us stranded at a transit airport.

  • as02 says:

    @revatron Only two potential issues when booking 2x One way:
    1. On Virgin, the surcharges are usually lower for round-trip vs. 2x one-way. You can check how different they are on your route. But then again, it’s a trade-off between that difference vs. the points difference in new system vs. old
    2. The cancellation/change fee is charged on a per ticket basis. So you will pay the fee once if cancelling a round-trip but twice if cancelling 2x One-way.

    • revatron says:

      Thanks, was aware of change fees. Dates unlikely to change as the rest of the trip I.e hotels is firm.
      Are USA to UK one way redemptions charged in dollars?

      • as02 says:

        Yes they will be charged in dollars. But if you book a round-trip starting from UK, then the entire amount will be charged in GBP.

        • revatron says:

          Thanks

        • revatron says:

          Here is something interesting. Just called to book the inbound only leg USA-UK and agent quoted in GBP. I asked if it would actually be charged in GBP or USD and he said it was up to me. I mentioned trying to avoid FX fees. Card has been charged in GBP with no mention of a Dollar figure. I’ll be interested to see if an FX fee pops onto the account.

          • Travel Strong says:

            I’d be more interested in what exchange rate they actually gave you. Virgin Voyages are converting at amusing 1.20 – 1.25 GBPUSD for bar tab purchases!

          • revatron says:

            Travel Strong looks like a genuine GBP charge. Website quoted USD 612 and Google said that was £471. I’ve been charged GBP471 and no conversion fee as yet. Ref is ‘VIR ATL CC GBP’ .

  • victair says:

    Spoke to an agent who said from their preview training LHR-JFK saver rate will be 38k points in Upper.

    • Rob says:

      Not true. It’s variable with a top price which matches the current top price (57,500) and a minimum price. The minimum is actually lower than 38k but, as you know, Virgin runs a couple of 50% off sales each year anyway which brought the price down to half of 57,500 already.

      • Oliver says:

        I don’t understand this at all. Because last night you were saying 150k points upper class each way to be the standard price. Now it’s variable top price 57,500 and minimum, and the minimum is less than 38k

        • Rob says:

          What don’t you understand?

          ‘Saver’ rewards, when made available, will be priced off the current charts, so max 57,500 each way to New York.

          If no ‘Saver’ seats are available, you move to dynamic pricing (driven off the cash price) which I suspect will start at 150k each way and which the call centre has told us will cap at 350k each way.

          What you need to understand is that there will be FAR fewer ‘Saver’ seats than there are reward seats at present and probably none at all on key leisure routes or during school holidays.

          Going back to what we said yesterday …. you’ve been played. Dynamic pricing – which virtually no-one will ever use due to crazy pricing – is just a smokescreen to get rid of guaranteed reward seats on all flights. BA is laughing its head off.

          • Oliver says:

            Ah now I understand.

            Tomorrow, around 2pm, we will see what we are dealing with.
            You could be right with trying to get rid of reward seats / then in turn generating more cash bookings which are more profitable for the airline.
            I do tend to to fly
            Off peak times anyway, Jan/Sept/Nov, so hoping to see saver rates around those times.

            But I’ve been looking at pricing for money and points and found good combinations I’m happy with. Yes the rate is not amazing, but it is what it is. I’ve booked all my trips for this year and next.
            Just got a big trip in 2027, for a big birthday to sort.

            I’m kind of lucky in a sense that, I live in CH and Delta fly Geneva to JFK but that’s like 8,000 CHF (7500GBP) starting price for 2 adults in D1 return. Makes more sense to get a cheap flight to LHR and fly from London.

            But the upgrade wise. So say UC does start at 150k each way. If I wanted to upgrade from premium (cash bookings) to UC how are they going to work this out? Based on the point difference at the time between PR and UC? Fixed rate in points?

            I understand what you mean “I’ve been played”.. Virgin have announced this back in September and find it shocking no further details were released.

          • Rob says:

            Correct, cash upgrades will be based on the difference in points cost between the cabin you want and cabin you’re in, even though you actually paid cash.

            This is no different to the current rule.

    • Oliver says:

      I also heard this figure today from agent when I was discussing my reward booking for next May..

  • Oliver says:

    Then it’s been charged in GBP. You can ask them to be charged in GBP, USD or EUR

  • Ash says:

    Ridiculous waiting times to speak to VA today, been waiting an hour and no reply on live chat. They should have planned for this! VA credit card closed, over to BA for good. Hearing similar things about people trying to call.

    • Oliver says:

      Strange as I got through twice on chat today within 10 minutes and straight away on the phone

    • revatron says:

      twice today online chat and twice on the phone, only waited about 10-20 mins each time. Bet they have had a crazy day.

      • Oliver says:

        Crazy day will be tomorrow for people who have panicked bought reward seats today, where it could be cheaper in points tomorrow, to cancel and rebook

      • Rob says:

        I rang today to try to amend an existing booking (to avoid repricing) and got through on the Silver line fairly quickly. Annoyingly they couldn’t do what I wanted though, which was change a KLM flight attached to a VS flight, without cancelling the whole thing.

        • Oliver says:

          Indeed it’s such a pity that with AF & KLM you have to cancel and the really hope the reward flights drop back in, which 98% of the time they do not or takes several days (especially AF as they only release low buckets to VA). Hoping though AF/KLM/Delta will not be dynamically priced either.
          Tempted to join Flying blue really, as sometimes they have 50k one business class reward seats available. Rather do that and then take for example JetBlue, or Norse back.

        • Ash says:

          I’m Silver, didn’t know there was a Silver line – where can I find the number?

          • Rob says:

            It’s literally on the ‘My Account’ home page next to the image of your Silver card!

  • jimjams says:

    I have spent so much mental energy thinking about where I can fly and what to do! I am not sure why when I hardly even fly Virgin that much! Time to sleep.

  • Oliver says:

    The rates are out!!!

    Whilst I have seen flights with 120,000-150,000 each way UC… there are many many flights with the same rate or cheaper!!!

    I have also found quite a few flights with UC saver rate of 38k in UC one way…..

  • Oliver says:

    I have even found a LhR-MCO rate for UC at 29k one way!! And cheaper taxes

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