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News: £150 brunch compo, Air Canada lounge closes, Tesco / Amex cashback deal

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News in brief:

Get a £150 voucher from BA if you’ve been served brunch

I’ve now had multiple readers contact me to say that British Airways is paying £150 per person compensation if you complain about the new brunch service (on Club World flights up to 11.29am) or the new evening meal panini service (Club World flights from 9pm).

To lodge your claim, you need to fill in the feedback form on ba.com after your flight. The money is paid in the form of a British Airways voucher.

Use the money to buy a takeaway meal to bring onto your next flight.

That said, I think the level of compensation now being handed out gives a good indication of how long we can expect these changes to last, given that you are receiving £150 to compensate for BA saving £2ish on your meal.

Air Canada Maple Leaf Lounge Heathrow entrance

Air Canada lounge in Heathrow T2 closes for refurbishment

It’s the 10-year itch …. the Singapore Airlines and Aer Lingus lounges in Heathrow Terminal 2 underwent refurbishment this year and the Lufthansa lounge is currently closed for a refit.

Air Canada has now joined in.

The Maple Leaf Lounge in Heathrow Terminal 2 closed on Sunday. It is due to reopen on 13th December, give or take.

Eligible customers can use the Singapore Airways SilverKris lounge or the United Club lounge instead. These are also in the T2B satellite so it’s not much of a diversion.

Our review of the new Singapore Airlines lounge in here and our review of the new-look Aer Lingus lounge is here.

Our review of the Maple Leaf Lounge pre-refurbishment is here.

Tesco American Express deal

Save £5 at Tesco with American Express

Yes, you’re not getting rich here, but it is worth flagging that a Tesco cashback offer has appeared on some American Express cards.

My Business Platinum card, oddly, has it with £5 back on a £50 spend. It runs to 24th November. If nothing else you could pick up an Uber, Netflix etc gift card and use it yourself.

Weirdly only 2,679 people can register – and I had it on my Business Platinum supplementary card too, so that’s two gone.

A better value ‘£5 back on £40’ version is also available on some cards according to reader reports.

There is also ‘£10 back on a £100 spend at Battersea Power Station’ which covers a lot of brands you may be considering visiting. It is valid to 24th November.

Comments (91)

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  • Ian says:

    Not seeing Tesco on any card.

  • davidn says:

    I noticed the Tesco deal on a couple of cards last night while flicking through the offers before bed (as one does!) but was something like £5 for £100 spend so didn’t even bother saving it, to be honest.

    Anyway, at 7am it’s now already gone…

    • Jan says:

      I couldn’t see it on my card just now but guess that means I could have had it and it’s already gone!

  • Scallder says:

    It seems that from July 11th, 2025 to September 7th, 2025, Virgin has increased from 14 to 17 weekly flights so that’ll explain some of the increase in seats

  • Jan says:

    BA’s attitude to compensation is just bizarre. They never acknowledged my complaint when they involuntarily downgraded me to economy last spring; they took months to reply to the ADR complaint, only offering a paltry amount of Avios… Bizarre how they take a missed lunch more seriously than their legal duties.

  • The Streets says:

    Good ’crackpot’ reference in the times today Rob

  • Iain says:

    If you already shop at Tesco it’s unlikely you’ll get the £5 offer.

  • Dominic says:

    Got 60 GBP last year for a non-working TV in business class…

    Bizarre how they calculate their comp levels…

    • executiveclubber says:

      Too late now, but you definitely should have gone back and pushed for more!

  • Rich says:

    Nice brunch write up in the Times Rob – BA’s humiliation is almost complete.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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