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Review: the refurbished Singapore Airlines SilverKris Business Class Lounge at Heathrow T2

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This is our review of the Singapore Airlines Business Class Lounge at Heathrow Terminal 2.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

The SilverKris Lounge at Heathrow first opened in 2014, when Terminal 2 was inaugurated. Over the past decade the lounge has served passengers well but by the end of covid it was clear that it needed an overhaul. In February Singapore Airlines announced it was closing the lounge for a full, £3.5 million refurbishment.

Five months later and the lounge has reopened – today is the first day. I was part of a media group given a tour on Tuesday to see the changes. We were also given a tour of the First Class section (which I had never been in) which I will cover in a second article.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The First Class and Business Class lounges cover 1,000 square metres in total, and seating has increased by 16%. There are now 192 seats in the Business Class section and a further 50 next door in the First Class lounge.

There are four Star Alliance lounges for Business Class passengers at Heathrow Terminal 2 – Lufthansa, Air Canada, Singapore Airlines and United Airlines. The latter three are all in Terminal 2B, a short walk from the main terminal. There are two more non-Star lounges in Terminal 2A – the Aer Lingus lounge, which we reviewed here (currently closed, re-opening next month after refurbishment) and the Plaza Premium lounge (review here). Whilst we are sworn to secrecy, there are even more lounges on the way.

Our most recent review of the Lufthansa lounge in the main terminal is here. A review of the United Club is here, plus the United Global Services Lounge. Our latest review of the Air Canada Maple Leaf Lounge is here.

How to access the Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

You do not need to be flying Singapore Airlines to access the SilverKris lounge. The only requirement is that you are flying on a Star Alliance carrier (such as Lufthansa, United or Air Canada), either on a Business Class ticket or with the relevant status.

This means that anyone with Star Alliance Gold status can access the lounge, even if you are flying on a Lufthansa hand-baggage-only economy flight. Gold members can bring one guest for free.

Virgin Atlantic Flying Club Gold members can also use the lounge, as long as they are flying Singapore Airlines.

Where is the Singapore Airlines Heathrow lounge?

The location of the lounge has not changed during the refurbishment. Simply follow signs to Lounge ‘B2’.

The Singapore Airlines lounges at Heathrow are a bit more of a trot than the Lufthansa or Aer Lingus lounges in Terminal 2A. They are located in the satellite terminal at T2B.

The Business Lounge is open from 5:30am until 10pm daily.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Unlike at Terminal 5 there is no air train – all passengers must take the underground tunnel, although there are some moving walkways. Note that you can also return to T2A from T2B this way, although there are unfortunately no travelators in that direction.

Heathrow Terminal 2B walkway

You take two escalators up to the departure level. The Air Canada Maple Leaf Lounge is co-located with the Singapore Airlines lounge, whilst the United Club is on the other side of the escalators.

The SilverKris Lounge is on the right.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Inside the SilverKris Business Class Heathrow Lounge

Whilst both the First and Business Class Singapore Airlines lounges have had a full makeover, the layout of the lounges has remained the same.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The First Class lounge is still on your left as you check in, whilst the Business Class lounge is to your right.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

and

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The odd windowless waiting room area remains, although it too has been given a makeover: I’m told this is treated as a quiet room. It feels like a space in search of a purpose, and I’ve never seen it used much, so I wonder if it could be used more effectively for something else?

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The Singapore Airlines SilverKris lounge is larger than the Air Canada lounge next door, although not as big as the United Club. It also has more of a complex layout than either of the other Business Class lounges in Terminal 2B.

To get to the main part of the lounge you walk down a long corridor (the First Class lounge section is behind the wall on the left) before it opens up onto the buffet and dining area:

You pass the buffet (more on that later) plus some dining tables and bar stools:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The lounge then extends to its full width. The biggest thing I noticed was that the lounge feels considerably more open and spacious since the refurbishment thanks to the removal of the partition at the back of the lounge.

The magazine rack, at the rear of the lounge, has been replaced by a l-o-o-o-o-n-g row of bar-style seating as well as large hot desking tables. I recently tried to work from the Cathay Pacific lounge in Terminal 3 only to realise they didn’t have any proper desk areas, so I’m glad Singapore Airlines has installed these.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Cleverly integrated mains sockets and charging ports mean you won’t ever be short of power, and the coat / bag hooks are a useful addition as well.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The staffed bar has also been extended. Previously, it looked a bit like an after thought. It now extends almost to the windows with seating for ten people and provides a focal point for the lounge:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

No stone has been left untouched in the refurb. The lounge has been completely redecorated, with brand new carpets and tiling as well.

It isn’t all brand new, however. Singapore Airlines has managed to reuse a surprising number of fixtures. This includes the loose partitions, which have been completely repainted and look brand new:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Even some of the furniture has been refurbished and reused, such as the dividing tables between seating. Again, these look brand new but have been totally overhauled with new technology whilst the stone tops have been repolished.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

It’s impressive what Singapore Airlines has managed to do by upcycling some of the fixtures, as the lounge looks totally transformed. You would never guess that these pieces of furniture were from the previous lounge.

The eight central workpods have been replaced with a very similar, but less beige design:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The majority of seating is made up of these armchairs featuring the upcycled tables:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Each one includes dedicated power outlets, plus USB-A and USB-C charging which they didn’t have before.

Like the Air Canada lounge, the Singapore Airlines lounge benefits from floor-to-ceiling windows.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The orchids and other plants dotted around are all artificial silk flowers, which is a shame. Singapore Airlines is a premium airline and orchids are not particularly expensive these days: having fake rather than real plants just feels a bit cheap, although I do admit the orchids are quite convincing!

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

The SilverKris lounge also has four showers available, plus an attendant to allocate and clean them. These were still being finished when we visited so we didn’t get to see them but they should be up and running by today.

Food and drink in the Singapore Airlines lounge at Heathrow

As mentioned above, the buffet area is pretty much the first thing you see when you enter the lounge. It is a fairly compact area, so I can imagine it gets crowded during busier periods, but the selection is good.

As I was in the lounge for a pre-opening preview I didn’t get to see the full buffet spread.

Singapore Airlines has always had a good buffet in its SilverKris Lounge at Heathrow and the existing ten year relationship with Sodexo Live will continue. If past performance is anything to go by then it ties with the United Club for the best Business Class lounge food, albeit with more Asian options.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

If you want alcohol, you can only get this from the staffed bar just behind the buffet. Singapore Airlines serves Rodier Champagne in the Business Class lounge.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Guinness and Tiger beer are on tap:

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

You can also order cocktails, including the classic Singapore Sling, Long Island Iced Tea, Mojito and more. Meanwhile, Singapore Airlines is trialling a new partnership with New London Light 0% spirits from the Salcombe Distilling Co. which expands the offering for non-drinkers.

Review Singapore Airlines SilverKris Lounge at Heathrow Terminal 2

Conclusion

In my previous visit to the Singapore Airlines SilverKris Lounge at Heathrow, I remarked that it was looking a little bit dated although it had a good selection of food.

I’m pleased to say that the refurbishment has taken what was good about the lounge and made it better, whilst also making changes where necessary. This doesn’t just include a stylish, modern look (no more beige!) but also updated charging ports with USB-C, an extended and much-improved bar and a more open feel overall.

I also want to give credit to Singapore Airlines for their extensive use of upcycling. It’s good to see things being refurbished and reused rather than simply replaced. Paired with new elements such as the table lights, it feels incredibly modern and stylish. Time to re-evaluate my list of the best lounges at Heathrow Terminal 2, although we need to wait for the Aer Lingus unveiling.

You can find out more about the lounge – and check the latest opening hours – on this page of the Singapore Airlines website.

Travelling from Heathrow Terminal 2? Here are your lounge options ….

At Heathrow’s Terminal 2 you currently have eight lounges to choose from.

Our overview of the best airline lounges at Heathrow Terminal 2 is here, or you can read individual reviews of all the lounges here:


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (February 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

50,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (21)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Charlie says:

    If you need to work at T3 Cathay, after dining in the first class area and pouring yourself a nice glass of champagne, head to the very end of the business class area and there’s a decent quiet work area with a couple of iMacs and a printer.

    • memesweeper says:

      It’s hidden behind a wall IIRC. Easy to miss but good for the purpose.

      • LittleNick says:

        Thanks, will look for this when I’m next there as haven’t seen it on last couple of occasions before

    • AJA says:

      Thanks for confirming that it still exists. I was going to mention this but it’s been a while since I was last in the lounge so wasn’t sure if it had been removed.

    • Rhys says:

      I ended up working in the noodle bar with all the booths – never seen the work area!

      • Charlie says:

        As memesweeper notes, it’s hidden behind the wall at the end and runs the width of the lounge. Also it is only about 15 paces back to the bar, where you can get another glass of champagne or a decent coffee, or both, depending upon work output.

  • Thaliasilje says:

    The renovated space looks very similar to how it was before.

    The food has always been average at both the United and Singapore lounges or any T2 lounges in this case. Who really gets excited about eating at a lounge, anyway? I can only assume that some people must have low expectations when it comes to their everyday food choices.

    • CC says:

      I was just about to say this. Ive only been there once and cant remember every detail so to me it looks the same.

    • Rhys says:

      The layout is almost identical – no change there. Everything else is new – new floors, carpets, furniture / upholstered etc etc.

    • Londonsteve says:

      Food quality is one thing, but it saves a fortune compared to the general cost of eating at an airport, unless you’re sated with a Pret wrap and a bottle of water. Even that’ll cost nearly a tenner.

  • Sam G says:

    Must admit I was a bit confused as I thought they were “before” photos – not a “wow” change but then again there wasn’t too much wrong anyway – the space is a little small at peak times and looks like they’ve done a good job at trying to max out efficient use of space

    Worth mentioning before anyone makes the trek over that whenever I’ve been there they don’t allow non-SQ passengers in between approx 8am-11am and 7-9pm . I hope United will keep their later opening hours otherwise you end up without a T2B option for quite a few late flights

    • Rhys says:

      Didn’t realise they block non-SQ passengers at certain times – good to know!

  • Tom says:

    I’m flying business with Lufthansa next week – would you recommend just using their lounge or the extra walk to this Singapore Airlines lounge?

    • Rob says:

      It’s 30 minutes of walking time (15 there, 15 back) so it really depends how much time you have.

      • Tom says:

        Thanks – I usually get to the airport quite early just incase so should have plenty of time

  • Charlie says:

    Rodier Champagne is an upgrade. I might be mistaken but pretty sure it was a far-too-sweet prosecco on the last few occasions I was there. It’s all academic though when there is Guinness on tap… there must be a new pipeline from Dublin feeding that part of T2 to both the Air Canada and Singapore lounges.

    • tony says:

      Perhaps a black velvet is in order?

      Re the capacity issue – I’ve had that before but it’s not consistently enforced. Is problematic though because the TG & BR flights also leave just after 9pm, so it’s a bit full-on.

      As I recall the UA lounge was already opening late before the SQ lounge closed for a refurb, though.

    • Rhys says:

      Yes, it was prosecco last time I was here too.

  • vlcnc says:

    I am sure the lounge is comfortable and I don’t doubt the catering and service is second to none given it’s SQ, but I must say I do find the overall design very dated and old-fashioned but perhaps I’m not their target customer, who I reckon is older and that is who it is catered for.

  • Lady London says:

    I am eager to try this as it was the only SQ lounge I’ve ever felt slightly disappointed in. It felt small and the food felt very Sodexho ie boring. I was not in a hurry to revisit, but I will now.

  • Daniel says:

    Was opened today, then closed due to flooding.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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