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Lufthansa reopens its lounge in Heathrow Terminal 2 – and it looks good

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After a three month closure, the Lufthansa Business Lounge at Heathrow Terminal 2 has reopened. It is, dare I say, better than expected.

The lounge is the latest Terminal 2 facility to be refurbished in the past year; Singapore Airlines, Aer Lingus and Air Canada have all been smartened up. Only the United Club and Plaza Premium lounges haven’t had their 10-year makeover – could they be next?

The lounge has a capacity for up to 350 passengers, making it the largest Lufthansa lounge outside Germany. It continues to offer a ‘lounge within a lounge’ with the Senator Lounge accessed via a door at the rear of the Business Lounge.

Lufthansa lounge Heathrow Terminal 2

A lighter touch seems to have been taken in the Business Lounge, with some classic Lufthansa-brown furniture either re-used or replaced. Here is how Lufthansa describes the changes:

“The elegantly refurbished lounge boasts a stylish modern design, with substantial upgrades to flooring, lighting, and furnishings. Workspaces have been reimagined with the addition of chain curtains to enhance zoning and privacy. In the Business area of the lounge, highlights include two private phone booths with upgraded wall panels for better acoustics. The Senator section of the lounge has also seen significant improvements, with redesigned workspaces, enhanced seating, and a new locally inspired design of elements and decoration.”

Lufthansa lounge Heathrow Terminal 2

The Senator Lounge is classier and seems to nod more heavily to British design than it does to the recent refurbishment of the Lufthansa lounge in Newark – part of an ‘Allegris’ refresh to its lounge design.

Take, for example, the chesterfield-style central seating island in British Racing Green (or very close to it, at least):

Lufthansa lounge Heathrow Terminal 2

Sven Thaler, Senior Director Sales Northern Europe, said:

“We are delighted to reopen our refurbished lounge in a prime location just after the security checkpoint. As the second largest airline group at Heathrow with more than 360 weekly Lufthansa Group flights, we are committed to investing in our premium customer experience and our long-term presence in Heathrow Terminal 2. We welcome our valued customers to enjoy the enhanced lounge experience.”

Lufthansa Heathrow Terminal 2 lounge

There’s no mention of any investment in food, which has always been the lounge’s weak point. At breakfast this tends to be a fairly spartan selection of fruit, yoghurt and pastries, with an odd mixture of hot items.

We will try to get along in the next few weeks to see it for ourselves – we also need to visit the new No1 Lounge whilst we’re there …. and possibly the refurbished Air Canada space too!

The Lufthansa lounge in Heathrow Terminal 2 is open from 4.15am until 10pm daily.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (February 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

50,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (39)

  • Alex says:

    Hope there are no mice…..Mice running around the FRA Gate B43 Senator Lounge when I last went through in mid-November

  • Dubious says:

    I have found the Lufthansa lounge to be fairly reasonable as a vegetarian – there has usually been quite a few hot items suitable for vegetarians.

    From the pictures, the main change seems to be the replacement of the dinning tables and chairs. I hope the new chairs reduce the amount of scratch/scraping noises in the lounge. I do wonder how much practical sitting-to-eat space there is in the new setup (once you account for people hogging the bench-style seating).

    The other part I hope they address is the staff’s lack of awareness of the noise they make. I’ve found they punctuate the otherwise calm environment but *dropping* the cutlery and crockery into their trolley buckets. Not a quiet placement onto the trolley, but always dropped with a resulting bang and clang.

    Yes I know I am moaning – but it’s quite annoying when your tried and / or stressed.

    • David says:

      Sounds like you’d fit well into Victorian society. Seen, but not heard.

      • Lady London says:

        Inappropriate comment. Those who’ve travelled know what it can be like – surprised your comnent does not reflect experience of the common stresses incurred in the course of travel that the esrlier poster referred to

  • RC says:

    Has Lufthansa addressed the abysmal decline in food range and quality that occurred over 2022-24 in the SEN lounge though?
    It was as is they just gave up. Breakfast options were so bad it was almost as bad as a BA lounge and you were better off in the LoungeKey place underneath it.

  • vlcnc says:

    Am I correct in that Star Alliance Gold get access to Senator Lounges/sections??

    • Chabuddy Geezy says:

      Yes

    • Charlie says:

      Also Amex Platinum if travelling on biz ticket. An exception I have found with this is the Senator Cafe at Munich, which is a shame, because it is nice little place with good food and drink.

  • Ian says:

    In Plaza T2 now, feels like 20 people in here! Think everyone back in normal lounges definitely today

  • Odd says:

    Have just visited the Lufthansa lounge now. It feels like a definite upgrade than before, and with a lot of comments about the food quality, it seemed quite decent. Had fish and chips (with mushy peas)but didn’t try some of the more German options (potato soup, salads and pretzels). I think they have used the space the lounge covers much better than before, with particular several new ‘work spaces’ available in both the main lounge (close to the entrance) and in the Senator lounge (in a parallel hallway to the hallway that goes to the bathrooms). My only concerns was that for a ‘quiet’ part of the day, around 3pm, both parts of the lounge were nearly full, while the draft of their German lager was clearly on the fritz, pouring only foam.
    Just to say, however, that it still doesn’t compare to the Singapore Airlines Krisflyer Lounge that I have spent most of my time before my US-bound flight. Besides the decore, the food, the ice cream and the view, the fact that thet have Guiness on draft and several cocktails to chose from is above and beyond.

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